Outreach

Senior Solutions Consultant

Outreach$135K — $170K *
US-AnywhereRemote in United States
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in pre-sales/solutions consulting
  • Ability to ask insightful questions to uncover customer pain points
  • Skilled at translating customer use cases into value-based solutions
  • Excellent presentation skills with the ability to engage diverse stakeholders
  • Ability to build industry credibility through continuous learning

Responsibilities

  • Act as a subject matter expert on the Outreach platform for customers and internal teams
  • Collaborate with Sales to identify customer-oriented solutions and risks
  • Conduct in-depth discovery to qualify opportunities in the sales process
  • Participate in product demonstrations to showcase business value
  • Communicate customer pains and requirements to the onboarding and implementation teams
  • Continuously learn new sales trends and technology to build credibility
  • Collaborate across teams to enhance customer experiences and platform offerings

Benefits

  • Flexible time off
  • 401k savings plan
  • Comprehensive medical, dental, and vision coverage
  • Generous parental leave with additional support options
  • Employee referral bonuses
  • Office snacks, beverages, and celebratory events
  • Diversity and inclusion programs supporting various communities
Full Job Description
About the Team

This role will report into our Solutions Consulting team. The Solutions Consulting team is an integral part of the Outreach Go-To-Market function. We focus on driving real business impact for customers by being both technology and domain experts. We are expected to understand our customer's challenges and objectives - then guide them toward lasting solutions. We do this by partnering with other functions, internally (professional services, product, engineering, success, marketing) and externally (partners).

The Role

Working in a fast-growth company means that no day is ever the same! Here are the main responsibilities and tasks you'll undertake while working with us:

Your Daily Adventures Will Include

  • Becoming and acting as a subject matter expert on the Outreach platform and acting as a trusted advisor to both customers and internal teams


  • Partner and collaborate with Sales to identify customer and prospect selling tools, business processes, opportunities and risks through in-depth discovery


  • Helping qualify opportunities through in-depth discovery of customer and prospect business processes in order identify opportunities and risks that need to be addressed during the sales process


  • Participate in product demonstrations highlighting Outreach's business value


  • Understanding goals and value propositions for various stakeholders within customer organizations


  • Ensuring effective communication of customer and prospect pains and requirements to Outreach's onboarding and implementation teams


  • Building industry credibility through continuous learning of new sales trends & technology from blogs, podcasts, and other industry publications


  • Collaborating with Product, Customer Success, and other Outreach teams to build a better company and platform for our customers


  • Sharing your product and selling knowledge with other Outreach teams, helping them strengthen their own skills, and better support our customers and prospects


Our Vision of You

  • Experience - You have 4+ years of experience in pre-sales/solutions consulting


  • Inquisitive Problem Solver - You ask thoughtful questions resulting in meaningful insights; you probe in a way that leads people to step outside their mindset; you unearth pain points and elicit new ideas


  • Value Driver - You are able to translate customer use cases and business goals into scalable, and value-based solutions


  • Excellent Presentation Skills - You can deliver engaging demonstrations, drawing on customer examples and industry insights to highlight business value for a diverse range of stakeholders personas


How success is Measured

  • Consistently supports the achievement of influenced ARR targets across the Enterprise segment.
  • Delivers high-quality discovery and demos that progress deals and improve win rates.
  • Demonstrates increasing autonomy across sales cycles, POVs, and solution design.
  • Provides clear, actionable handovers to Customer Success and Professional Services.
  • Earns trust from Sales partners as a reliable, value-driven Solutions Consultant.
  • Actively contributes to team knowledge-sharing and continuous improvement.


$135,000 - $170,000 a year

The annual on target earnings (OTE) range for this role is $135,000-$170,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process.

#LI-AM1

Why You'll Love It Here
• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

About Outreach

Outreach is a sales engagement platform that accelerates revenue growth by optimizing interactions throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions. Outreach has over 4,000 customers including Cloudera, Adobe, and Glassdoor, and was named to the Forbes Cloud 100 list in 2019 and 2020.
Learn more about Outreach
Size
1,000 employees
Industry
Founded
2011

Similar Jobs

More Jobs at Outreach

More Enterprise Technology Jobs

Find similar Senior Solutions Consultant jobs: