Responsibilities- Conduct technical and operational discovery with internal customers to define requirements, dependencies, and implementation risks.
- Translate financial and business problems into implementation roadmaps for commercial products.
- Work with third-party vendors to implement commercial products and ensure optimal configuration of COTS platforms; oversee vendor relationships and maintain alignment with K2 Space priorities.
- Hold vendors accountable to schedules and budgets, knowing when to escalate and when to course-correct.
- Lead data validation and UAT efforts: identifying root causes, resolving data mismatches, transformation issues, and load failures. As well as confirming solutions perform across data quality, access, functionality, and performance dimensions.
- Communicate complex concepts clearly to both technical and operational stakeholders spanning networking, security, deployment, user authentication, and system design.
- Manage multi-threaded, complex projects and succinctly convey progress against goals and milestones.
- Execute system upgrades, patches, and change management processes with minimal disruption to operations.
- Serve as the voice of the customer to internal stakeholders across engineering, finance, sales, and product.
- Operate independently on ambiguous projects while balancing multiple concurrent workstreams, making sound tradeoff decisions grounded in core technical concepts.
- Apply AI and emerging technologies to accelerate analysis, documentation, troubleshooting, and execution (with strong judgment and attention to accuracy).
- Document and maintain technical artifacts including system architecture diagrams and user guides.
Qualifications - Bachelor's degree in Computer Science, Information Systems, a STEM discipline, or 8+ years of professional experience in a related technical role.
- 3+ years in an internal customer-facing role driving technical project leadership.
- 5+ years leading complex enterprise platform implementations for ERP or CRM systems (MS Dynamics 365, Odoo, or comparable modern platforms).
- Experience with one or more of the following: enterprise resource systems, supply chain systems, financial management and reporting, payment processing technologies, analytics platforms, or CRM systems.
- Experience with distributed architecture, AWS cloud architecture, and API (RESTful or gRPC).
Nice to Have - Experience with financial processes and financial domain knowledge.
- Experience writing complex SQL queries and working with structured data.
- Experience with C# and API integrations.
- Proficiency with relational databases such as MSSQL or PostgreSQL.
- Track record of leading outcomes-focused conversations with internal business stakeholders.
- Experience translating business requirements into clear technical specs for cross-functional engineering teams.
- Comfort working in a fast-paced startup environment and navigating ambiguity.
Compensation and Benefits:- Base salary range for this role is $150,000 - $200,000 + equity in the company
- Salary will be based on several factors including, but not limited to: knowledge and skills, education, and experience level
- Comprehensive benefits package including paid time off, medical/dental/vision/ coverage, life insurance, paid parental leave, and many other perks
If you don't meet 100% of the preferred skills and experience, we encourage you to still apply! Building a spacecraft unlike any other requires a team unlike any other and non-traditional career twists and turns are encouraged!
