VXI Global Solutions

Senior Software Engineer

VXI Global Solutions$210K — $230K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Computer Science, Engineering, or related field with 3 years of relevant experience.
  • 1+ year experience managing large-scale distributed data infrastructure on AWS/GCP for troubleshooting and optimizing operations.
  • 1+ year experience optimizing data engines (e.g., Spark, Trino) for high-performance queries.
  • 1+ year experience with containerization and orchestration technologies (Kubernetes, Docker).
  • 1+ year experience running production-grade CI/CD systems for improved developer velocity and reliability.
  • 1+ year experience designing fault-tolerant systems for high availability in distributed environments.

Responsibilities

  • Research, design, and develop fintech software and specialized utilities.
  • Analyze user needs to create software solutions using computer science principles.
  • Update and enhance existing software capabilities.
  • Build scalable data platforms and pipelines for Chime's data plumbing.
  • Architect and develop workflows that aim to set industry standards in fintech.
  • Act as a hands-on engineer in building and optimizing ETL frameworks for data processing.
  • Ensure ETL workflows meet data quality and availability standards.

Benefits

  • In-office work policy with four days in the office and Fridays remote for eligible employees.
  • Backup child, elder, and pet care, plus subsidized commuter benefits.
  • 401k match and comprehensive medical, dental, vision, life, and disability coverage.
  • Generous vacation policy and company-wide Chime Days off.
  • Annual wellness stipend for eligible expenses and 1% time off to support community organizations.
  • Up to 24 weeks paid parental leave for birthing parents, 12 weeks for non-birthing parents.
  • Access to Maven family planning tool with reimbursement for fertility treatments and adoption.
Full Job Description
About the Role

We are seeking a Senior Software Engineer at Chime's San Francisco, CA office.

The base salary offered for this role will begin at $210,000 and up to $230,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
  • Research, design, and develop fintech software or specialized utility programs.
  • Analyze user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
  • Update software or enhance existing software capabilities.
  • Build a scalable data platform and pipelines that caters to the data plumbing needs of Chime.
  • Architect and build workflows that could potentially become de facto standards for the fintech industry.
  • Be a hands-on engineer, building, scaling, and optimizing self-serve ETL frameworks that can handle streaming and/or batch processing.
  • Own the ETL workflows and make sure the pipeline meets data quality and availability requirements.
  • Work closely with other data engineering teams to integrate schema registry and establish data lineage for all data domains.
  • Work closely with our stakeholder teams, like Data Science, Product Engineering, Analytics to help them with their data computation needs.
  • Joint ownership of all aspects of data - data quality, data governance, data and schema design, data quality and security.
  • Mentor and lead more junior engineers and help them improve their craft.
To thrive in this role, you must have
  • Master's degree in Computer Science, Engineering or related field and 3 years of experience in the job offered or in a software engineer-related occupation.
  • Position requires at least 1 year of experience in each of the following skills:
    • Utilize knowledge of AWS/GCP to manage large-scale distributed data infrastructure, with a focus on debugging and resolving production issues through collaborative problem-solving;
    • Utilize experience with optimizing data computation engines (e.g., Spark, Trino) to deliver high-performance queries and reduce latency;
    • Utilize knowledge of containerization and orchestration technologies including Kubernetes and Docker to efficiently run the data platform infrastructure;
    • Utilize experience with shadow testing, error investigation, and benchmark testing frameworks for high-quality data processing;
    • Utilize experience with running production grade CI/CD systems to improve developer velocity and handle complicated rollbacks to improve system reliability;
    • Utilize experience with designing fault-tolerant systems and implementing strategies to ensure high availability in distributed environments.

#LI-DNI

What we offer for our full-time, regular employees
  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
  • In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
  • Competitive salary based on experience
  • 401k match plus great medical, dental, vision, life, and disability benefits
  • Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
  • In-person and virtual events to connect with your fellow Chimers-think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
  • ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

About VXI Global Solutions

VXI Global Solutions is a business process outsourcing company that provides customer care, technical support, and back-office services to its clients. The company was founded in 1998 and has since grown to have over 30,000 employees across 42 locations worldwide. VXI Global Solutions prides itself on its ability to provide high-quality customer service and support to its clients, which range from small startups to Fortune 500 companies. The company's services are designed to help its clients improve customer satisfaction, reduce costs, and increase revenue.
Learn more about VXI Global Solutions
Size
30,000 employees
Industry
Founded
1998

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