Box Inc

Senior Software Engineer, Trust and Safety Engineering

Box Inc$211K — $255K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of software development experience in Java, Python, PHP, or Scala.
  • Experience in building containerized microservices in large-scale, distributed environments.
  • Preferred experience with machine learning models, large datasets, Java Spring/Spring Boot, and fraud mitigation systems.
  • Strong interpersonal and communication skills.
  • Excellent analytical and problem-solving abilities.
  • Bachelor's degree in Computer Science or equivalent experience.

Responsibilities

  • Design, build, and enhance systems to protect users from abuse and fraud.
  • Develop scalable APIs and backend services to combat abuse across microservices.
  • Create behavioral detection systems for real-time identification of suspicious patterns.
  • Apply analytics and machine learning to improve detection reliability.
  • Implement rate limiting and automated controls balancing security with user experience.
  • Build resilient microservices to support extensive trust and safety measures.
  • Collaborate with security and engineering teams to translate threat trends into safeguards.
  • Evaluate new abuse patterns proactively to enhance protections.

Benefits

  • Flexible and hybrid work environment with in-office collaboration.
  • Commitment to diversity and unique workplace culture.
  • Encouragement for applicants unsure of meeting all requirements to apply.
  • Equity opportunities and competitive benefit offerings.
Full Job Description
Software Engineers on the Trust and Safety Engineering team play a critical role in protecting Box, its platform, and its customers from abuse, fraud, and malicious actors. This role is ideal for an engineer who combines strong software development fundamentals with a deep interest in security, threat mitigation, and building resilient systems at scale. The team partners closely with security, product, and engineering organizations across Box to design and deliver solutions that strengthen the company's defenses while preserving a seamless customer experience. Much of this work is highly visible and directly customer-facing, shaping how users experience safety, reliability, and trust across the product. The systems built by this team have significant impact, and performance is essential because latency matters in delivering protections that are both effective and seamless. Work in this area spans a wide range of disciplines, including building and operating containerized microservices in a Kubernetes-based environment, developing behavioral detection systems and machine learning models to identify suspicious activity, tuning rate limiters and other mitigation controls across the Box stack, and delivering product security features that proactively reduce risk. This is an opportunity to make a direct impact by building intelligent, scalable systems that help Box stay ahead of evolving threats. WHAT YOU'LL DO 3 Design, build, and continuously improve security systems that protect Box, its platform, and its customers from abuse, fraud, malicious actors, and insider threats. 3 Develop scalable APIs and backend services that detect, prevent, and disrupt abuse campaigns across Box's microservice infrastructure. 3 Build behavioral detection systems and near-real-time mitigation workflows to identify suspicious usage patterns, risky traffic, and emerging attack techniques. 3 Apply analytics and machine learning approaches to model malicious behavior, improve detection accuracy, and reduce false positives. 3 Strengthen platform defenses through rate limiting, automated enforcement, and other mitigation controls that balance security with customer experience. 3 Build resilient, containerized microservices in distributed environments that support high-volume trust and safety protections at scale. 3 Partner closely with security, product, and engineering teams to translate threat trends into durable product and platform safeguards. 3 Contribute to Box's broader technical security strategy by identifying systemic risks, proposing defenses, and improving security engineering practices. 3 Proactively evaluate evolving abuse and fraud patterns to help Box stay ahead of new threats with intelligent, scalable protections. WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. 3 6+ years of professional software development experience in one or more of the following languages: Java, Python, PHP, or Scala 3 Experience building containerized microservices in large-scale, distributed environments 3 Preferred qualifications include experience with machine learning models, large-scale datasets, Java Spring/Spring Boot, Terraform-based public cloud infrastructure, and trust and safety, abuse, or fraud mitigation systems 3 Strong interpersonal, communication, and reporting skills 3 Strong analytical, system design, engineering, planning, and problem-solving skills 3 Bachelor's degree in Computer Science or equivalent practical experience Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks. United States Pay Range $211,000-$255,000 USD

About Box Inc

Box, Inc. is a cloud content management and file sharing service for businesses. The company provides a platform for managing and collaborating on content across multiple devices and applications. Box serves a wide range of industries, including healthcare, finance, and media. The company was founded in 2005 and is headquartered in Redwood City, California.
Learn more about Box Inc
Size
2,172 employees
Market Cap
$4.4 billion
Industry
Net Income
-$43.4 million
Founded
2005
5 Year Trend
+17%
Revenue
$770.7 million
NASDAQ

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