Marriott International

Senior Software Engineer, Salesforce Platforms

Marriott International • $112K — $135K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of Salesforce administration and development experience
  • 3+ years in designing and implementing customized Salesforce applications using Lightning Web Components
  • Strong understanding of lightning flows and trigger framework
  • Expertise in Java and Apex programming languages
  • Proficient in web technologies like JavaScript, CSS, HTML5, XML, JSON
  • Experience as a technical lead throughout the software development life cycle
  • Active Salesforce Platform Developer I and II Certification (older than 2.5 years)
  • 3 years of experience in the Hospitality Industry
  • 2+ years understanding PMS and CRS systems
  • Knowledge of software engineering best practices and SDLC methodologies

Responsibilities

  • Train and mentor team members and peers
  • Provide financial input on project budgets and resource estimates
  • Identify opportunities to enhance service delivery processes
  • Perform complex analyses for service delivery projects
  • Facilitate achievement of deliverables from service providers
  • Validate completeness of requirements before solutioning
  • Ensure projects adhere to defined development processes
  • Coordinate with IT and vendor relations teams for project support

Benefits

  • Opportunity for continuous skill improvement and learning new technologies
  • Work in a global environment with diverse teams
  • Engagement in high-impact projects within the hospitality industry
  • Access to professional development and training resources
  • Collaborative work culture that values mentorship and knowledge sharing
Full Job Description
Job Description

SUMMARY

Marriott International is seeking a highly engaged and a motivated Salesforce Engineer who is passionate about continuously improving their skills and learning new technologies. The Engineer will be responsible for development of features in the Reservation Application used by agents at Customer Engagement Centers and properties around the globe and will be accountable for ensuring consistent security, privacy, and development standards are met. The ideal candidate will have proven Salesforce engineering experience developing an application of comparable scale in a highly complex and fast-paced environment.

CANDIDATE PROFILE

Required:

  • 6+ years of experience and in-depth knowledge of Salesforce administration and development; security, standard objects, reports/dashboards, Knowledge, data management, and sandbox environments


  • At least 3 years of experience required in Design, develop, test, and implement highly customized Salesforce applications using primarily Lightning Web Components and Aura Components.


  • Strong understanding of lightning flows and trigger framework


  • Expertise in programming languages and methodologies (e.g., Java and Apex)


  • Solid understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JSON, and/or Ajax


  • Experience serving as technical lead throughout the full software development life cycle and provide domain expertise.


  • Proficiency in JavaScript and JavaScript frameworks. Solid grasp of newer ECMAScript specifications


  • Experience integrating Salesforce.com with external systems using Request and Reply mechanism, Fire and Forget Mechanism, Batch Data Synchronization, Remote Call-in and UI Data Changes and also salesforce different API's like SOAP web services, REST Service, Bulk API, Streaming API, Chatter REST API, Metadata API and Tooling API


  • Active Salesforce Platform Developer I and Salesforce Platform Developer II Certification (should be older than 2.5 years)


  • Required at least 3 years of experience in Hospitality Industry


  • At least 2+ years of experience required understanding PMS, CRS


  • Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations.


  • Experience in developing frameworks in apex which can be used across enterprise.


  • Three (3) years of experience in Lightning configuration, features, and architecture


  • Required 2 years of experience in CTI, Live Agent, Omni-Channel, Email-to-Case, Web-to-Case, knowledge.


  • Experience implementing both authenticated and unauthenticated Salesforce Experience Cloud sites.


  • Required at least 2 years of Experience with ADA(a11y) Compliance


  • Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc. Understanding of database concepts and data management (RDBMS) and SQL.


  • Strong understanding of SDLC methodologies (Agile, SCRUM, other)


  • Bachelor's degree in computer science or related OR equivalent years of experience and/or certification


  • Ability to work independently or on a team.


Preferred:

  • Experience with DevOps tools such as Git, JIRA, Jenkins and Dynatrace


  • Experience in development of hotel property applications


  • Experience in Agile methodology environment


  • Familiarity with Salesforce Process Builder and Workflows


  • Understanding of Salesforce security controls


  • Leadership experience in a sourced environment


CORE WORK ACTIVITIES

Technical Leadership

  • Trains and/or mentors other team members, and peers as appropriate


  • Provides financial input on department or project budgets, capital expenditures or other cost/resource estimates as requested


  • Identifies opportunities to enhance the service delivery processes


Delivering Technology

  • Performs more complex quantitative and qualitative analyses for service delivery processes and projects


  • Facilitates achievement of expected deliverables and obligations of Services Providers


  • Validates completeness of requirements prior to Service Provider solutioning


  • Ensures all projects follow the defined development and business case processes


  • Ensures proper coordination with appropriate IT and vendor relations teams


  • Provides consultation for routine and complex systems development


  • Coordinates with Operations and Infrastructure Delivery teams for deployment and production support activities


IT Governance

  • Follows all defined technology standards and processes (IT Governance, SM&G, Architecture, etc...)


  • Provides input for improvements to the appropriate process owners as needed


  • Maintains a proper balance between business and operational risk


  • Follows the defined project management standards and processes


Service Provider Management

  • Validates that Service Providers develop and manage respective aspects of a project plan (e.g., schedules, deliverables, metrics)


  • Makes short term plans for the team to effectively utilize resources


  • Monitors Service Provider outcomes


  • Reviews estimates of work effort for client projects provided by Service Providers for accuracy


  • Facilitates timely resolution of service delivery problems and minimizes the impact on clients


Additional duties as may be assigned

About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ

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