SpyCloud, Inc.

Senior Software Engineer, Investigations

SpyCloud, Inc.$131K — $170K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in delivering production software.
  • Strong proficiency in Go or TypeScript, with the ability to learn quickly.
  • Experience designing and evolving RESTful APIs.
  • Fluent in PostgreSQL and handling large analytical datasets.
  • Proven experience with AWS services for production environments.
  • Excellent written communication for technical documentation and specs.
  • Full lifecycle fluency, including CI/CD and observability practices.

Responsibilities

  • Develop features from ambiguous requirements to deployed services.
  • Own and ensure production reliability, performance, and cost management.
  • Troubleshoot and resolve customer-reported issues.
  • Make and justify design decisions for your module's architecture.
  • Set technical direction, including specs and guardrails for AI-generated output.
  • Implement robust testing and observability frameworks.
  • Mentor teammates and foster a culture of continuous improvement.

Benefits

  • 401(k) with employer contributions
  • Health, vision, and dental insurance options with HSA
  • Employer-paid life and disability insurance
  • Generous PTO and 16 paid holidays annually
  • Flexible and remote-friendly work options
Full Job Description


We9re looking for a Senior Software Engineer to join the team behind Investigations, the part of the SpyCloud Console that analysts use to run down a lead. They start with a single identifier, usually an email address or a username, and we resolve it into the other personas behind it and the breach and malware records those personas appear in. The corpus is billions of recaptured records, and analysts expect an answer in seconds.

You9ll work across the whole module: a Go API, a React front end built around an entity-relationship graph, and a Python agent that does the pivoting when an analyst asks a question in plain language. You9ll work directly with a product lead and a designer, and the agentic side of the product is new enough that you9ll help decide what it becomes.

Our Stack:
  • Front End: React, Vite, TypeScript
  • Back end: Golang, REST APIs
  • AI: Python, AWS Bedrock, LangGraph
  • Frameworks: Vite, MaterialUI, Gin
  • Data: PostgreSQL, Databricks
  • Infrastructure: AWS, Docker, Terraform

What You9ll Do:
  1. Feature Development:
    • Take work from ambiguous business intent through to a shipped, operated service, directing AI agents through planning, implementation, and test generation, and staying accountable for the result.
    • Own production outcomes for Investigations: reliability, performance, and cost.
    • Troubleshoot customer-reported issues, including the ones that turn out to be a query plan change.
  2. Technical Leadership:
    • Make and defend design decisions on a module you will know better than anyone outside the team.
    • Set technical direction for Investigations, including the specs, context, and guardrails that decide whether agent-generated work is any good.
    • Own verification when generation is cheap. A plan, its implementation, and its tests can all be drafted in an afternoon, so the review gates that keep customer data trustworthy are a design problem, and yours to solve.
    • Raise the bar on testing, observability, and the interfaces between our module and the Console platform it deploys into.
  3. Team Collaboration and Improvement:
    • Adopt existing team practices and recommend improvements as needed.
    • Mentor engineers on the team, including how to work with agents effectively, and help build a culture of continuous learning.
    • Improve how the team builds, including the AI tooling and evaluation harnesses we use to move faster without shipping regressions.

Requirements:
  1. Professional Experience:
    • At least 5 years delivering production software, including work other teams depended on, and the judgment to know a design is wrong before it9s expensive.
  2. Technical Proficiency:
    • Depth in Go or TypeScript, and quick to pick up the other.
    • Designs, versions, and evolves RESTful APIs other teams depend on.
    • Fluent with PostgreSQL and with large analytical datasets
    • Strong fundamentals in data structures, algorithms, and system design.
  3. Cloud Experience:
    • Production experience with AWS Lambda, API Gateway, ECS, and EC2.
  4. Communication:
    • Sharp writing. Specs and design docs are the primary artifact, for humans and agents both.
  5. Engineering Practices:
    • Full lifecycle fluency: code review, source control, build and deploy. We use GitHub, GitHub Actions, and AWS CodeBuild.
    • Owns testing, CI/CD, observability, and on-call for what you ship.
  6. How You Work:
    • Ships production code with agentic tools, and can say where they failed and what changed.
    • Decomposes ambiguous problems into work an agent can execute. The spec sets the ceiling.
    • Reads unfamiliar code fast and catches the plausible-but-wrong. Treats AI output as a draft, not an answer.
    • Digs into unfamiliar parts of a system rather than routing around them.
    • Learns deliberately, and can point to something picked up recently.

Nice to Have
  • Built an internal tool or agent workflow that other engineers adopted.
  • Built evals, golden datasets, or regression checks for LLM output, whether a product feature or code generation.
  • Adopted an AI-native delivery method such as spec-driven development or AWS9s AI-DLC, including the agent rules that make it repeatable.
  • Large-scale data processing with Spark or Databricks.
  • Python for agent work, such as LangGraph or Bedrock.
  • Background in cybersecurity or identity threat protection.

Base Salary Range: $131,000 - $170,000

The salary range reflects the expected base compensation for a fully qualified candidate at this level based on experience, qualifications, and market data at the time of posting.

U.S.-Based Benefits + Perks (for Full Time Employees):

At SpyCloud, we are committed to working alongside individuals who are equally passionate about preventing cybercrime, regardless of their department or role. Guided by our core values in all business decisions, we prioritize unity in our mission and ensure all SpyCloud employees have the support and benefits they need to stay focused on our goals. In addition to our engaging workspace in South Austin, flexible and remote-friendly work options, and competitive salary package, we offer our employees a comprehensive benefits package that includes:
  • 401(k) with Employer Contribution
  • Health, Vision, and Dental Insurance
    • Health Savings Account (HSA) available with Employer Contribution
  • Employer Paid Life, Short-term, and Long-term Disability Insurance
  • Generous PTO Plan and 16 paid holidays per year

U.K.-Based Benefits + Perks (for Full Time Employees):
  • Retirement Savings Plan with Employer Contribution
  • Employer Provided Private Health Insurance and Healthcare Cashplan
  • Employer Paid Life Insurance, Income Replacement, and Critical Illness Protection
  • Employee Assistance Program
  • 25 days annual accrued holiday plus 8 paid bank holidays and a paid company shutdown during winter holidays

About SpyCloud, Inc.

SpyCloud, Inc. is a cybersecurity company that specializes in preventing account takeover attacks. The company was founded in 2016 and is headquartered in Austin, Texas. SpyCloud's platform uses machine learning and other techniques to identify compromised credentials and prevent unauthorized access to user accounts. The company's clients include financial institutions, healthcare organizations, and other businesses that handle sensitive data. SpyCloud has received funding from investors such as Silverton Partners and March Capital Partners.
Learn more about SpyCloud, Inc.
Size
50 employees
Industry
Founded
2016

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