Why This Role is ExcitingOptro has a stateless containerized application architecture built on Kubernetes, hosted on multiple cloud platforms and regions, and maintained with our custom automation infrastructure software. Optro is looking for a Senior Software Engineer II specialized in Infrastructure Engineering who has industry experience scaling reliable and secure cloud infrastructure at a global scale. You'll bring end-to-end experience building, designing, and supporting a cloud-based infrastructure stack, and you're comfortable driving infrastructure projects from concept through to production as an individual contributor - taking requirements from QA, Engineering, Technical Support, and others, writing clear design documentation, and producing secure, scalable, robust implementations. You love to collaborate but can also work independently, and you're energized by mentoring fellow engineers and helping shape architecture decisions on the team.
Key Responsibilities- Architect and implement new cloud infrastructure to enable high-performance SaaS applications globally in the cloud.
- Drive infrastructure features end-to-end, from design documentation through implementation, rollout, and operational ownership.
- Build and deliver observability tools and analyze data, working with the application development team to ensure a consistently superb customer experience.
- Continue to grow automation for infrastructure provisioning, developer efficiency, and internal tooling efficiency.
- Apply AI-assisted development tools to accelerate IaC, automation, code review, and on-call workflows, while maintaining a high bar for security, correctness, and review discipline.
- Mentor fellow engineers and contribute to team-wide architecture decisions.
- Assist our customer support and sales teams with technical issues regarding the Optro application.
- Maintain reliability for our production systems to exceed our SLA requirements, including participation in an on-call rotation for production issues.
- Help define internal Service Level Objectives and Service Level Indicators for the Infrastructure Engineering team to drive better reliability.
- Collaborate with engineers, designers, and product managers; give and receive feedback well in a dynamic environment.
Attributes for a Successful Candidate- 5+ years of software development experience, with a track record of taking projects from concept to production
- Strong software development background with strong expertise in at least one programming language (Go, Python, TypeScript, or similar)
- Experience with Docker and running container orchestration systems (Kubernetes preferred)
- Experience working with cloud services providers (AWS or Azure preferred)
- Experience with Infrastructure as Code and other cloud automation tools (HashiCorp suite)
- Experience building observability tooling, dashboards, and alerting for monitoring distributed systems
- Experience designing globally distributed systems in a cloud-based, container-based world
- Comfort writing clear design documentation and influencing architecture decisions
- Fluency with AI-assisted development tools (e.g., Claude Code, Cursor, Copilot) and good judgment about when and how to apply them
- Bonus: open-source contributions or prior experience defining SLOs/SLIs for production services
*perks may vary based on eligibility/location
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