Honeycomb

Senior Software Engineer II - Agentic Intelligence

Honeycomb • $250K — $280K *
US-AnywhereRemote in Canada
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in AI and agent engineering with a focus on production systems.
  • Proven ability to take projects from prototype to production without handoffs.
  • Current knowledge of recent advancements in agent design and architecture.
  • Deep understanding of high-cardinality data stores and their implications for agent reasoning.
  • Strong product judgment with the ability to prototype new features based on user needs.

Responsibilities

  • Design and deliver production-grade agents for live observability data.
  • Own the entire agent lifecycle from scoping to maintenance.
  • Build unique agents leveraging Honeycomb's high-cardinality data capabilities.
  • Extend Canvas with new features and capabilities based on user feedback.
  • Define and measure success criteria for agent performance.

Benefits

  • Generous equity with an employee-friendly stock program.
  • Transparent pay structure based on experience levels.
  • Unlimited PTO for work-life balance.
  • Distributed-first culture with remote work flexibility.
  • Stipends for home office setup and internet costs.
  • Comprehensive benefits coverage for employees and dependents.
  • Up to 16 weeks of paid parental leave for all paths to parenthood.
  • Annual development allowance for professional growth.
Full Job Description
Little more about the team:

AI agents at Honeycomb investigate, reason, and act on real observability data. They live in Canvas: the agentic workspace where engineers go to understand their systems.

The Agentic Intelligence team has shipped Canvas, the Honeycomb MCP server, and the Canvas Agent and Canvas Skills surfaces. What we're looking for today is someone who brings deep agent expertise and uses it to expand what the team can build: new agents, new surface area in Canvas, memory, spatial awareness, improved performance on our Bedrock loop.

Honeycomb's data store is fast and accepts high cardinality data; that's what makes agents built on top of it different from anything built on a conventional observability backend. This role is about taking advantage of that building agents that can do things no other observability product can do because the underlying data makes it possible.

Some of this work will start as a prototype. The expectation is that the code makes it through the full arc, from the rough first version through to something that holds up in production.
What you'll do
  • Design and deliver production-grade agents. Build agents that investigate, reason, and act on live observability data inside Canvas. These agents must be trustworthy to engineers in high pressure situations, including mid-incident. Take one from rough first version to something that holds up under production traffic.
  • Own the agent work; support the whole product. Scope, build, ship, and maintain the agents including the evals that tell you whether they got better or are just different. This role is agent-focused and also includes some fullstack development.
  • Build agents only Honeycomb can build. Use a data store that returns high-cardinality queries in seconds to reason over signal a conventional backend can't serve at this fidelity correlating across services, drilling into a single trace, comparing before and after a deploy.
  • Extend the surface, and decide what's next. Ship new capability into Canvas, the MCP server, and Canvas Skills memory, spatial awareness, a faster Bedrock loop and make the case for what comes after with working code. Distinguish hype from signal in a field with plenty of both.
  • Define what "good" means for agents here. Set the bar: measurable against real evals, maintainable, and honest about their limits.
Example projects
  • Multiple agents collaborating on one shared Canvas investigation each claiming a hypothesis, publishing findings, and narrowing the search space for the others so it resolves faster (blog).
  • Auto-investigation the moment an SLO burn alert fires the agent forms hypotheses and prepares visualizations before a human looks, cutting mean-time-to-insight for on-call (o11ycon 2026).
  • Skills that encode a team's domain expertise e.g. Kubernetes thresholds so agents and human colleagues can lean on them (o11ycon 2026).
What you'll bring:
  • AI and agent engineering experience. You've shipped LLM-based systems people relied on in production not demos, not fine-tuned models in a research context. You know where agent systems break and how to design around it.
  • End-to-end ownership. On a small team there's no handoff queue. You can take something from rough prototype to production-grade without needing someone behind you to do the durable engineering.
  • Current judgment, not just past experience. You have informed opinions about what's shifted in agent design in the last six to twelve months that would change how you'd build today.
  • Agent architecture depth. You understand how a fast, high-cardinality data store changes what an agent can reason about, and how to design for that.
  • Product judgment. You can look at what the agent layer does today and see what it should do next and make that case with a prototype, not a deck.
Even better

Observability or developer-tools background. Engineers are your users; you'll ramp faster with fluency in that world, and the work is better.

Familiarity with eval frameworks, agent tooling, RAG, and prompt engineering.

Base Salary based on level of experience

$250,000-$280,000 CAD

What you'll get when you join the Hive:
  • A stake in our success - generous equity with employee-friendly stock program
  • It's not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
  • Time to recharge with unlimited PTO
  • A distributed-first mindset and culture (really!)
  • Home office, co-working, and internet stipend
  • Full benefits coverage for employees, with additional coverage available for dependents
  • Up to 16 weeks of paid parental leave, regardless of path to parenthood
  • Annual development allowance
  • And much more...


Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.

Phishing and Recruitment Scam Warning:

We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:

  • All communications will come from an email address
    • We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses-never personal accounts like Gmail or Yahoo.
  • Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to:
    • Social security or tax identification numbers
    • Credit card numbers
    • Bank account information


About Honeycomb

Honeycomb is a software company that provides observability tools for software engineers. The company's platform allows engineers to quickly identify and resolve issues in their software applications. Honeycomb's platform is used by companies such as GitHub, Stripe, and Fastly. The company was founded in 2016 and is headquartered in San Francisco, California.
Learn more about Honeycomb
Industry
Founded
2016

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