About the TeamThe AI Engineering and Application Development business unit builds and enables modern technology solutions that help scale the firm's innovation agenda. This team delivers secure, reliable, and forward-looking engineering capabilities that support the development, deployment, and operation of business-critical applications and AI-powered solutions across the enterprise. We focus on engineering excellence, platform resiliency, responsible innovation, and continuous improvement to help teams move faster while maintaining strong governance, risk awareness, and operational discipline.
Role SummaryIn this role, as part of Developer Services Software Engineering team, you will develop, analyze, design, build, and implement infrastructure and software solutions for the enterprise, ensuring that the infrastructure and software solution (the cloud network, resources, software, tools, and related observability) is sufficiently robust, scalable, resilient and efficient to enable delivery and ongoing operation. You will research enterprise problems, orchestrate cloud installations, develop new features to existing software products that serve the development community. You will own, deliver, manage, and support software products and services while evaluating new technologies to evolve the platform.
- Requires specialized knowledge and expertise in your own job discipline and deep experience in integrating related disciplinary knowledge
- Leads disciplinary or multi-functional programs of notable risk; uses sophisticated analytical thought to identify creative solutions
- Accountable for work of self and others; sets standards around which others will operate
- Works independently with guidance only in the most complex situations
- Acts as advisor to management and key external partners on broad-ranging projects
Responsibilities - Guides decisions about Cloud Infrastructure & Software upgrades, refreshes, enhancements and replacement.
- Leads or supports incident response and troubleshooting efforts in complex implementations and across multiple domains
- Participates in continuous improvement efforts spanning multiple functional domains and helps shape new standards
- Identifies non-obvious relationships and anomalies often overlooked by others
- Detects and resolves issues before they impact the broader team or platform
- Draws logical, objective conclusions from data and validates root causes and contributing factors
- Mentors other team members
- Provides feedback and coaching to others with management responsibility
- Participates in interviews for new team members
- Leads teams on large, technically complex initiatives
- Drives alignment across teams and stakeholders, even when perspectives differ
- Holds associates and teams accountable for adhering to engineering practices and policies
Business Knowledge - Demonstrates good knowledge of products and workflows within supported businesses
- Articulates broader business concerns and regulatory considerations, including key risks and controls (e.g., GDPR, MIFID, SOX)
- Makes decisions with consideration for the firm's broader business strategy
- Can articulate business needs and translate them into technology solutions
Analytical Skills - Decomposes highly complex problems into clear, actionable workstreams
- Identifies non-obvious patterns, relationships, and anomalies that others may overlook
- Balances strategic priorities with practical execution when solving problems
- Makes sound, timely decisions even with incomplete information or limited resources
- Demonstrates deep knowledge of products and workflows within supported businesses
Technical Skills - Stays current on best-of-breed and emerging technologies relevant to the role
- Demonstrates expert knowledge of one or more infrastructure domains
- Brings deep knowledge of core infrastructure capabilities, including operating systems, networking, identity, and access management
- Applies strong knowledge of the tools and platforms used to test, automate, monitor, and manage infrastructure components
Qualifications Required: - Bachelor's degree or the equivalent combination of education and relevant experience AND 5+ years of total relevant work experience
- Strong experience of the software development lifecycle process and tools and services that support the enterprise
Preferred: - Strong experience of one or more cloud infrastructure components, including deployment and maintenance
- Good knowledge of core infrastructure capabilities, including operating systems, networking, identity, and access
- Good knowledge of tooling used to test and manage software and infrastructure components
- Experience engineering and supporting cloud-based infrastructure and application platforms, preferably in AWS, including products and services related to the Software Development Lifecycle and compute, storage, networking, security, and observability
- Experience with infrastructure as code and automation tools such as Terraform, CloudFormation, Ansible, or similar technologies
- Strong experience with CI/CD pipelines, DevOps practices, and modern software delivery tooling such as GitLab, Artifactory and/or similar platforms
- Familiarity supporting containerized and distributed application environments using Kubernetes, Docker, or related technologies
- Familiarity with AI/ML platform infrastructure, data pipelines, or engineering patterns that support model development, deployment, and monitoring in enterprise environments
- Strong understanding of reliability, resiliency, and operational practices, including monitoring, logging, alerting, incident response, and root cause analysis
- Experience partnering across engineering, security, architecture, and product teams to deliver scalable, secure, and well-governed solutions
- Demonstrated ability to influence technical direction, establish engineering standards, and mentor other engineers in complex delivery environments
- Working knowledge of secure engineering practices and controls, including identity and access management, secrets management, vulnerability remediation, and policy compliance
- Experience working in highly regulated environments with strong attention to risk management, governance, and audit readiness
- Ability to effectively and articulately communicate highly technical concepts to non-technical stakeholders
- Stays ahead of best-of-breed technologies
FINRA Requirements FINRA licenses are not required and will not be supported for this role.
Work Flexibility This role is eligible for hybrid work, with up to three days per week from home.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (e.g., H1-B visa, F-1 visa (OPT), TN visa, or any other non-immigrant work status). WHAT TO EXPECT AFTER APPLYING1. You will receive an email and text message to answer a few questions to verify your eligibility. If you apply for multiple jobs, you will receive separate invitations for each role and will need to respond to each.
Estimated Time Commitment: 3-5 minutes2. If you are eligible, you will be asked to record video responses to introductory questions with our vendor partner, HireVue. Take time to read all instructions carefully before responding. Some questions may require you to respond within a set time limit, or with limited retakes. You can use this opportunity to tell us more about your background and interest than we can learn from a resume alone.
Estimated Time Commitment: 20-30 minutesBase Salary RangesPlease review the job posting for the location of this specific opportunity.
$121,000.00 - $206,000.00 for the location of: Maryland, Colorado, Washington and remote workers
$133,000.00 - $227,000.00 for the location of: Washington, D.C.
$151,000.00 - $258,000.00 for the location of: New York, California
Placement within the range provided above is based on the individual's relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.
BenefitsWe value your goals and needs, at work and in life. As an associate, you'll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.
Featured employee benefits to enrich your life:
- A generous retirement plan
- Health and wellness benefits, including online therapy
- Paid time off for vacation, illness, medical appointments, and volunteering days
- Family care resources, including fertility and adoption benefits
Learn more about our benefits.
