Senior Software Engineer, Backend - Platform (Core AI Automation)

Coinbase Careers Page • $186K — $218K *
US-AnywhereRemote in United States
Consumer Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of software engineering experience with production services in microservices architecture.
  • Hands-on experience with LLM-based applications or AI/ML systems in production.
  • Proficiency in Python and Golang, with third-party AI model integration experience.
  • Successful track record of delivering impactful end-to-end projects in complex environments.
  • Experience building data pipelines and working with large unstructured data sources.

Responsibilities

  • Design and deliver AI systems for customer support and compliance automation.
  • Build scalable, secure backend infrastructure for AI workloads.
  • Execute complex AI project initiatives with technical trade-offs.
  • Collaborate with teams to identify and address automation opportunities.
  • Lead code reviews, mentor engineers, and contribute to incident response.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) retirement plan with matching contributions.
Full Job Description


As a Senior Software Engineer on the Platform Core Automation team, you'll build the AI infrastructure and agentic systems that automate customer support and compliance operations at Coinbase. This team is reimagining what these processes look like when AI handles them end-to-end, replacing manual workflows with intelligent agents that resolve customer issues and execute compliance tasks autonomously. You'll own the design and delivery of LLM-powered systems, grounding techniques, and integration pipelines that directly reduce resolution times, cut costs, and improve accuracy across millions of customer interactions.

What you'll be doing (ie. job duties):
  • Own the design and delivery of agentic AI systems that power Coinbase's customer support and compliance automation, from LLM orchestration through production deployment and monitoring.
  • Build scalable, secure backend infrastructure in Python and Golang that serves AI workloads, including model integration pipelines, guardrails, grounding mechanisms, and measurement frameworks.
  • Drive end-to-end project execution on complex AI initiatives, making technical trade-offs across latency, accuracy, cost, and reliability.
  • Partner with Customer Experience, Compliance, and product engineering teams to identify high-impact automation opportunities and translate operational pain points into AI-powered solutions.
  • Strengthen engineering quality across the team by leading code reviews, mentoring engineers on AI system design patterns, and contributing to on-call rotations and incident response.

What we look for in you (ie. job requirements):
  • 5+ years of experience in software engineering, with proven expertise in designing, building, and maintaining production services using a microservices architecture.
  • Hands-on experience building LLM-based applications or AI/ML systems in production, including prompt engineering, retrieval-augmented generation (RAG), or agentic AI frameworks.
  • Proficiency in Python and Golang (or comparable backend languages), with experience integrating third-party AI models and APIs into production workflows.
  • Track record of delivering end-to-end projects with measurable business impact in ambiguous problem spaces.
  • Experience building data pipelines, integrating with external vendors, or working with large-scale unstructured data sources (e.g., blockchain data, customer interaction logs).
  • Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Nice to haves:
  • Experience navigating rapid company growth (e.g., from startup to mid-size).
  • Familiarity with GenAI frameworks/tools, Python, GoLang, Docker, Postgres, MongoDB.
  • Background in AI/LLM infrastructure is a strong plus.


Pay Transparency Notice:Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$186,065-$218,900 USD

  • Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.

About Coinbase Careers Page

Coinbase Careers Page

There has never been a better time to join the global team of Coinbase professionals, a leading force in the cryptocurrency industry and a hub for innovation and growth.

Work You’ll Do

Join Coinbase's market-leading team to assist some of the most innovative companies and individuals in mastering the digital currency landscape. Transform financial transactions and systems with the best minds at Coinbase, where leadership in technology and consulting converges to drive digital innovation. Lead from a unique position in the marketplace, at the intersection of technology, financial expertise, and digital innovation. Work with a global team of business and technology advisors to help clients and the company navigate through the evolving world of digital currencies. Collaborate with a dedicated group of professionals who are experts in blockchain technology and cryptocurrency – all committed to advancing the industry.

Introducing the Coinbase Professional Growth and Development Initiative

The initiative is building a market-leading team to help some of the most well-known companies and professionals master their financial digital transformation journey with Coinbase.

Do Innovative Work

Join a dedicated group of experts at the forefront of blockchain technology and digital currencies, where industry expertise meets digital innovation.

Drive Innovation

Deliver targeted solutions on the most trusted platforms through a depth and breadth of consulting experience and innovation that’s second to none.

Be Part of a Great Team

Work on a wide range of technology projects and harness the capabilities of a team known for its global scale and solution development.

Future-Proof Your Career

Advance your career with near-limitless opportunities in a company that offers unmatched training, development, and certification support.

Explore

Discover how Coinbase is leading the way in blockchain technology and cryptocurrency solutions, making financial systems more accessible and efficient.

The Coinbase Employment Experience

The combined service capabilities, global scale, and joint solution development help clients and employees overcome challenges and lead transformation in the financial industry. Clients and professionals around the globe look to Coinbase for new strategies and solutions to drive innovation and growth in the era of digital finance. Bringing together dedicated professionals, Coinbase empowers individuals to thrive in the era of digital disruption.

Stay Connected

Join the Team

Search open positions that match your skills and interests. The team looks for passionate, curious, creative, and solution-driven team players. SEARCH COINBASE JOBS

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Learn more about Coinbase Careers Page
Industry
Finance & Insurance
* Ladders Estimates

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