Senior Site Reliability Engineer

Laravel

• $125K — $150K *
US-AnywhereRemote in United States
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Deep experience with Linux and AWS cloud platforms.
  • Proficient in Kubernetes, Docker, and Terraform for infrastructure management.
  • Strong programming skills in PHP, Bash, or Go for scripting solutions.
  • Systems thinking approach to troubleshooting complex issues.
  • Experience in defining SLOs, SLIs, and SLAs with a focus on reliability.
  • Commitment to documentation and collaborative teamwork.

Responsibilities

  • Establish SRE as a foundational function within Laravel.
  • Design and maintain multi-region Kubernetes and distributed systems.
  • Automate operations to minimize manual intervention and reduce toil.
  • Implement monitoring, logging, and alerting systems using tools like Prometheus and Grafana.
  • Collaborate with product leads and SecOps to promote shared reliability ownership.

Benefits

  • Small tight-knit team where every developer's contribution is valued.
  • Fully remote work environment with global team members.
  • Opportunity to attend Laracon conferences worldwide.
  • Comprehensive health care plan including medical, dental, and vision coverage.
  • Generous paid time off including vacation, sick leave, and public holidays.
  • Family leave policies including maternity and paternity leaves.
  • Pension plans offered where applicable by location.
  • Incentives through a performance-based bonus plan and company equity.
Full Job Description
Location / Timezone: Remote, between Central Europe and US East timezones for optimal collaboration with the team.
Description of the Role

As a Senior Site Reliability Engineer, you will be an early contributor to our dedicated SRE function, reporting directly to Florian Beer. This is a high-impact, autonomous role where you will design and implement the systems that support Laravel Cloud, Nightwatch, and Forge. You will act as a bridge between development and operations, advocating for a blameless culture and shared responsibility for reliability across the entire organization.
Your 12-Month Mission

Imagine we are all at Laracon in 12 months' time. You are telling the team about your first year, and the impact is undeniable:
  • First 30 Days: You will have selected an SLO monitoring solution.
  • Day 60: You will have guided teams towards identifying SLIs and how/why we work with SLOs at Laravel.
  • Day 90: You have established clear, data-driven SLOs across engineering teams, giving us a unified language for reliability.
  • Year One: You have worked together with our engineering teams to identify SLIs, review existing SLAs, created SLOs, and educated teams on how SLO's error budgets guide decisions.
What You Will Do
  • Architect Reliability: Establish SRE as a core function at Laravel, building the fundamentals from the ground up.
  • System Design: Design, build, and maintain multi-region Kubernetes infrastructure and global distributed systems.
  • Automation: Solve operational challenges through software, reducing manual intervention (toil) for our product teams.
  • Observability: Design and implement monitoring, logging, and alerting systems using tools like Prometheus, Grafana, and Loki.
  • Collaboration: Partner with product leads and SecOps to make reliability a shared responsibility.

Requirements
Requirements - What You Will Bring
  • Infrastructure Mastery: Deep experience with Linux system administration and cloud platforms, specifically AWS.
  • Orchestration & IaC: Proficiency with Kubernetes, Docker, and managing infrastructure via Terraform.
  • Programming Skills: The ability to solve problems with software and scripting using e.g. PHP, Bash, or Go.
  • Systems Thinking: A "smart and passionate" approach to troubleshooting, with the ability to deconstruct complex systems into triagable components.
  • Reliability Mindset: Experience with SLO/SLI/SLA definition, capacity planning, and performance tuning.
  • Soft Skills: A commitment to documentation, cross-team collaboration, and an automation-first mindset.
Requirements - Bonus Skills
  • Framework Familiarity: Previous experience working with the Laravel framework and our existing product suite (Cloud, Forge, Vapor, etc.) is highly preferred.
  • Advanced Observability: Experience with Prometheus, Grafana Mimir, and Grafana Loki for metrics storage and alerting.

Benefits
  • Small tight-knit team where every developer counts
  • Fully remote and globally distributed working environment
  • Option to attend Laracon conferences around the world
  • Health care plan (Medical, Dental & Vision)
  • Paid time off (Vacation, Sick & Public holidays)
  • Family leave (Maternity, Paternity)
  • Pension plans (As locally applicable)
  • Performance based bonus plan
  • Company equity

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