As a Senior Site Manager at Arvato, you will serve as the senior onsite leader for our new site in Sparks, NV. You will be responsible for standing up and running a new operation. We are looking for a hands-on operations leader who runs a best-in-class warehouse; a client-first manager who earns trust at every level of the client organization; an independent problem-solver who acts without waiting to be told; and someone who is never satisfied with the status quo and continuously pushes for better outcomes for the client and for Arvato.
YOUR TASKS- Own the full-cycle OFCI operation - inbound receiving, storage, and outbound delivery of high-value data center equipment. Maintain rigorous serialization and chain-of-custody workflows. Coordinate and oversee rigging, craning, and transportation contractors.
- Own the client relationship and the P&L. Serve as the primary point of contact at all levels. Monitor financial performance, manage costs, and ensure margin targets are met.
- Lead, develop, and retain a high-performing onsite team. Own hiring, performance management, and coaching. Build a culture of accountability and continuous improvement.
- Drive performance against SLAs. Own operational reporting, scheduling, and business reviews. Keep the client and internal leadership informed - no surprises.
- Uphold safety, compliance, and 5S standards. Drive process improvement, solve problems at the source, and maintain alignment across operations, finance, and transport.
- This job description is not intended to be a comprehensive list of duties and responsibilities; the Company reserves the right to change or modify the job description at any time, with or without notice.
YOUR PROFILE- B.A. or B.S. degree or equivalent work experience.
- Minimum seven years of Operational or Account Management experience, with at least two years in a senior or lead role.
- Proven leadership capabilities with the ability to interact easily with individuals at all levels and functions, both within and outside the organization.
- Must be able to work in a demanding, problem-solving-oriented environment.
- Excellent communication skills.
- Must be assertive, analytical, and able to establish priorities.
Preferred Qualifications / Skills: - Experience in data center logistics, OFCI inbound operations, or high-value electronics receiving is strongly preferred.
- Experience with serialization, chain-of-custody documentation, and asset management for high-value equipment is a meaningful differentiator.
- Customer Service Management/Account Management experience working in a Supply Chain environment.
- Must possess ability to function in a high-pressure, fast-moving environment.
- Advanced Excel skill.
- Good working knowledge of SAP preferred.
- Strong analytical skills.
WE OFFER- Medical, Dental, Vision, Life Insurance, and Disability Pay.
- 401(k) with company matching up to 6%.
- Paid Time Off, including paid holidays.
- Flexible Spending Accounts.
- Voluntary benefits such as legal and financial assistance, pet insurance, and more.
- Employee Assistance Program.
- Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
- Commuter benefits.
- Employee engagement activities.
