Location: Remote | CanadaType: Full time | permanent Team: Sales YOUR IMPACT As a Senior ServiceNow Solution Consultant, you will play a critical role in helping clients transform their business processes through the ServiceNow platform. You will act as a trusted advisor, guiding customers through solution design, configuration, and implementation to maximize the value of their investment.
THE EXPERIENCE WE'RE LOOKING FOR - Solution Design & Advisory
- Collaborate with clients to understand business needs and translate them into ServiceNow solutions.
- Conduct workshops and discovery sessions to define requirements and align with best practices.
- Pre-Sales Support
- Partner with sales teams to provide technical expertise during demos and RFP responses.
- Create solution proposals and articulate value propositions to prospective clients.
- Quality & Governance
- Ensure solutions adhere to ServiceNow standards and client governance frameworks.
- Continuous Improvement
- Stay current with ServiceNow releases and industry trends.
- Recommend enhancements and optimizations for existing client environments.
QUALIFICATIONS - Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 5+ years of hands-on ServiceNow implementation experience.
- Strong knowledge of ServiceNow modules such as ITSM, ITOM, HRSD, FSM, or CSM.
- Certifications: ServiceNow Certified System Administrator (CSA) required. Additional certifications (CIS in ITSM, ITOM, HRSD, etc.) preferred.
OUR OFFER - Remote work: The choice is yours, work from home or from one of our offices.
- Vacation: Everyone at Ateko has at least 4 weeks of vacation and 5 personal days.
- Insurance: You're covered from day 1 and have 3 policies to choose from (Ateko pays half of the coverage fee).
- Telemedicine: Ateko covers your access to the Dialogue app, which offers virtual healthcare and mental health support.
- Group RRSP: If you contribute, Ateko will match up to 2% of your annual salary.
- Professional development: Your goals are part of our journey. From certification pathways to cutting-edge learning programs, we help you make sure you're always leveling up.
NEXT STEPS - Apply! We consider applications as they come in, and you will hear from us no matter what the decision.
- If we move ahead, a recruiter will invite you to a first interview over Teams.
- If there is a fit with the role we will invite you to meet the direct team (1 to 3 interviews depending on the role).
- We've reached the offer stage!
