SAIC

Senior ServiceNow Developer

SAIC • $110K — $140K *
Washington, DC 20011In-Person
Technical Services
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree with 8+ years of experience or Master's degree with 6+ years; or equivalent experience.
  • Public trust eligibility requiring U.S. citizenship or green card.
  • 6+ years of practical ServiceNow development experience in an enterprise setting.
  • Customized and administered the ServiceNow platform.
  • Knowledge of Enterprise Architecture (formerly APM).
  • Proficiency in HTML, Angular, and JavaScript.
  • Experience with Service Catalog, Service Portal, and CMDB.

Responsibilities

  • Develop new application modules, workflows, and catalog requests on ServiceNow.
  • Design and deliver technical solutions for internal employees.
  • Configure software, including flow design and third-party software integrations.
  • Create integrations and process automation using APIs and data integration.
  • Manage Service Catalog Items and Knowledge Bases.
  • Collaborate with IT Service Management Team and key stakeholders.
  • Architect and plan integrations using various technologies and ensure scalability.

Benefits

  • On-site work required 3 days a week in Washington, D.C.
Full Job Description
Job Description

SAIC is looking for a Senior ServiceNow Developer to join our team in Washington, DC. The ServiceNow Developer's primary responsibilities include providing the design and delivery of technical solutions and custom application development within the ServiceNow environment. Candidate must have a strong understanding of software engineering and ServiceNow's IT Service Management (ITSM) platform. This individual needs to have a solution-driven mindset to best work through the deliverables around the needs of the organization. Excellent communication and documentation skills are extremely important for this individual to be successful!

This role requires on site work in Washington, D.C. 3 days per week.

Primary Responsibilities
  • Developing, designing, configuring and release of new application modules, workflows and catalog requests.
  • Designing and delivering technical solutions that are developed on the ServiceNow platform for all internal employees.
  • Provide software configuration and customization including, but not limited to: Flow design, administration, report setup, data imports, integration, custom scripting and third party software integrations.
  • Create integrations and process automation using API and data integration processes between ServiceNow and other services.
  • Create and maintain Service Catalog Items and Knowledge Bases.
  • Work with IT Service Management Team and other key client stakeholders within IT and the Business.
  • Understand business requirements for ServiceNow - Architect integrations with ServiceNow using LDAP, Single Sign-on, Mid server, Web-services, Email and several in-house applications and technologies - Participate in sizing the application for future growth and scalability.
  • Perform technical configurations, application maintenance and house-keeping activities.
  • Design security of the application, and own data security function.
  • Trouble-shoot technical issues related to ServiceNow application configuration and other technical issues.
  • Find opportunities to improve the platform.
  • Assist in maintaining CIs to ensure CMDB accuracy and completeness


Qualifications

Required Skills and Education:
  • Bachelor's and eight (8) years or more experience; Masters and six (6) years or more experience; or subsequent work experience.
  • Ability to obtain and maintain a public trust requiring U.S. Citizenship and Green Card.
  • 6+ years of ServiceNow development skills with 6+ years of experience in an enterprise-level environment.
  • Experience supporting the customization, administration, and configuration of the ServiceNow tool.
  • Experience with Enterprise Architecture (formerly APM).
  • Experience with HTML, Angular, and JavaScript.
  • Experience with Service Catalog and Service Portal within ServiceNow.
  • Experience with CMDB and CSDM.
  • Experience with WSD and Now Assist modules.
  • Functional knowledge of ITSM processes.
  • Working with creation and customization of the core applications such as Incident, Problem, Change, Service Portal, and Service Catalog Automation System/Process Automation (Orchestration).
  • Prior experience integrating ServiceNow with other applications and ability to adapt existing methods and procedures to create possible solutions to complex problems.
  • Ability to plan resource requirements from high level specifications.
  • Strong communications skills and the ability to explain complex concepts in plain language.


About SAIC

Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
Learn more about SAIC
Size
26,000 employees
Market Cap
$6 billion
Industry
Information Technology
Net Income
$206 million
Founded
1969
5 Year Trend
+10.7%
Revenue
$6.8 billion
NASDAQ
SAIC
* Ladders Estimates

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