Senior ServiceNow Custom Application Developer

CGI

$97K — $138K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of ServiceNow Scoped Applications and custom solutions development experience.
  • Hands-on experience with ServiceNow platform components like Flow Designer, IntegrationHub, and REST APIs.
  • Experience integrating ServiceNow with AWS and other platforms.
  • Proficient in Python for automations and data processing.
  • Ability to create scalable solutions adhering to enterprise standards.
  • Experience collaborating within Agile teams and practices.
  • Familiarity with AI-assisted development tools.

Responsibilities

  • Build and support scalable ServiceNow scoped applications and custom solutions.
  • Develop maintainable applications, automations, and workflows.
  • Integrate ServiceNow with AWS services and third-party platforms.
  • Collaborate with Agile teams in sprint planning and execution.
  • Utilize AI tools to enhance development quality and efficiency.

Benefits

  • Competitive compensation package offered from day one.
  • Comprehensive insurance options available.
  • 401(k) matching contributions and share purchase plan.
  • Paid time off for vacations, holidays, and sick days.
  • Paid parental leave included.
  • Learning opportunities with tuition assistance provided.
  • Wellness and well-being programs available.
Full Job Description
Senior ServiceNow Custom Application Developer

Category: Software Development/ Engineering

Main location: United States, Texas, Dallas

Position ID:J0826-0309

Employment Type: Full Time

U.S. - Work-life flexibility

Position Description:

CGI is seeking a Senior ServiceNow Custom Application Developer to build and support scalable ServiceNow scoped applications and custom platform solutions for a financial services environment. This role will focus on developing maintainable applications, automations, integrations, and workflows that align with enterprise standards.

We partner with 15 of the top 20 banks globally, and our top 10 banking clients have worked with us for an average of 26 years!. This role is located at a client site in either Lafayette, LA, Knoxville, TN, Columbia, SC or Birmingham, AL. A hybrid working model is acceptable.

Your future duties and responsibilities:

CGI is seeking a Senior ServiceNow Custom Application Developer to build and support scalable ServiceNow scoped applications and custom platform solutions for a financial services environment. This role will focus on developing maintainable applications, automations, integrations, and workflows that align with enterprise standards.

The ideal candidate will bring strong hands on ServiceNow development experience, including custom application development, platform scripting, REST API integrations, and workflow automation. The role also requires comfort working in AWS heavy environments, collaborating with Agile teams, and using modern AI assisted development tools to improve delivery quality and productivity.

Required qualifications to be successful in this role:
• 5+ years of experience developing ServiceNow Scoped Applications and custom solutions.
• Hands on ServiceNow platform development experience, including Flow Designer, IntegrationHub, Script Includes, Business Rules, UI Actions, and REST APIs.
• Experience integrating ServiceNow with AWS services and other external platforms.
• Working knowledge of Python for automation, integrations, and data processing.
• Ability to build scalable, maintainable solutions that align with enterprise and security standards.
• Comfortable working in Agile delivery teams, including sprint planning, backlog refinement, demos, and iterative development.
• Familiarity with AI assisted development tools such as GitHub Copilot, ServiceNow AI tools, or GenAI coding assistants.
• Strong troubleshooting, documentation, and communication skills.
• Experience in financial services or similarly regulated enterprise environments is a plus.
• ServiceNow Certified Application Developer certification is required.
• AWS experience is preferred.

Desired Skillset:
• AWS certification or additional ServiceNow certifications are a plus, but not explicitly required.
Education:
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.

Other Information:

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $97,300.00 to $138,600.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include:
• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well-being programs

Skills:
  • Agile
  • Amazon Web Services Cloud
  • Communication
  • Generative AI
  • Problem Solving
  • Python
  • ServiceNow


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