Zendesk

Senior Security Compliance Analyst

Zendesk$126K — $190K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in a technical role related to software or product testing.
  • Strong skills in application/UI testing and a solid understanding of SaaS architecture.
  • Familiar with multi-tenant cloud environments, ideally with AWS experience; Azure or GCP exposure is a plus.
  • Knowledge of compliance frameworks such as GDPR, ISO, SOC 2, HIPAA, and FedRAMP.
  • Understanding of security principles and risk management strategies, including RBAC and CIA triad.
  • Proven ability to facilitate projects and initiatives that align with security protocols.
  • Excellent communication skills to convey complex technical concepts to diverse audiences.

Responsibilities

  • Conduct technical reviews to spot potential product flaws, focusing on HIPAA and FedRamp compliance.
  • Perform data analysis and reporting tasks to facilitate decision making.
  • Collaborate with cross-functional teams, including Legal, Engineering, Product, and GRC, as a trusted advisor.
  • Provide technical expertise during customer interactions and sales meetings.
  • Engage in initiatives that promote security strategies across departments.

Benefits

  • Participate in a bonus incentive program.
  • Access to comprehensive benefits package.
  • Opportunity for professional development and continuing education.
Full Job Description
Job Description

Responsibilities:
  • Conduct comprehensive technical reviews to identify potential flaws in our products (focus on HIPAA and FedRamp)

  • Engage in reporting and data analysis tasks.

  • Participate in cross-functional projects and act as a trusted advisor, collaborating among others with Legal, Engineering, Product, and GRC teams.

  • Provide technical expertise in customer meetings and sales engagements.


Requirements:
  • Solid skills in app / UI testing as well as understanding of SaaS stacks which underpin app structures

  • Familiarity with multi-tenant SaaS/PaaS Cloud environments (AWS preferred, Azure / GCP helpful).

  • Workable understanding (or ability to rapidly learn) common compliance frameworks and/or privacy standards such as GDPR, ISO, SOC 2, HIPAA, FedRAMP, etc.

  • Solid understanding of Security fundamentals (RBAC, PLP, Auth mechanisms, CIA triad, risk and remediation strategies, etc.).

  • Previous experience in a technical role.

  • The ability to facilitate business initiatives or cross-functional projects that align with security strategies.

  • Good interpersonal skills, including the ability to explain sophisticated concepts clearly to various audiences.

  • Any experience in automations and integrations is helpful.

The expected monthly gross base salary (wynagrodzenie brutto) range for this position for candidates residing in Poland is 19,917 PLN – 29,917 PLN. This position may also be eligible for a bonus, comprehensive benefits, or related incentives. While this range reflects the minimum and maximum gross salary values for new hire positioning in Poland, the final offer will be based on objective, gender-neutral criteria, including job-related capabilities, applicable experience, and qualifications. Please note that the compensation details listed reflect the base salary only (or OTE for commission-based roles) and do not include the value of bonuses, benefits, or related incentives.

The US annualized base salary range for this position is $126,000.00-$190,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.

About Zendesk

Zendesk is a customer service software company headquartered in San Francisco, California, USA. It is listed on the New York Stock Exchange with the symbol ZEN and is a constituent of the Russell 2000 Index. The company provides a cloud-based customer support platform which allows quicker and easier interaction between businesses and customers. Zendesk has over 4,000 employees and serves 150,000 customers in 160 countries. The company was founded in 2007 by Mikkel Svane, Morten Primdahl, and Alexander Aghassipour.
Learn more about Zendesk
Size
2,570 employees
Market Cap
$10.3 billion
Industry
Net Income
-$218.1 million
Founded
2007
5 Year Trend
+33.7%
Revenue
$1 billion
NASDAQ

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