First American

Senior Scrum Master (Remote)

First American • $112K — $149K *
US-Anywhere
+ 3 other locationsRemote
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience as a Scrum Master in an agile software delivery team.
  • 1-2 years of experience in the Scaled Agile Framework preferred.
  • Strong knowledge of Scrum, Kanban, and Lean-Agile principles.
  • Demonstrated ability to lead Scrum events and foster team environments.
  • Experience with backlog management and outcome-based delivery.
  • Moderate to expert-level experience with Jira or similar Agile tools.
  • Certification as a Scrum Master or SAFe Advanced Scrum Master required.

Responsibilities

  • Facilitate Scrum and Agile events to ensure effectiveness and clarity.
  • Coach teams on Agile principles, self-organization, and continuous improvement.
  • Build a team environment that promotes trust and open communication.
  • Collaborate with Product Owners to enhance backlog health and sprint readiness.
  • Identify and resolve impediments to improve delivery flow and accountability.
  • Lead structured problem-solving discussions to tackle delivery challenges.
  • Use delivery metrics to promote learning and transparency rather than individual performance.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401k plan with company match options.
  • Paid time off and paid sick leave.
  • Employee stock purchase plan and additional great benefits.
Full Job Description
First American Trust is seeking an experienced Senior Scrum Master to help agile teams deliver meaningful business outcomes through effective Lean-Agile practices. The Senior Scrum Master is a senior agile practitioner who serves as a servant leader, coach, facilitator, and change agent. This role helps teams improve effectiveness, delivery flow, transparency, and predictability while supporting First American Trust’s business agility roadmap. The Senior Scrum Master works closely with Product Owners, delivery teams, leaders, stakeholders, Release Train Engineer and other Senior Scrum Masters to strengthen Agile practices, remove systemic barriers, and improve how work moves from concept to customer value. What You'll Do: • Facilitate and drive effective Scrum and Agile events, including dailysync, backlog refinement,iterationplanning,iterationreviews, and retrospectives. • Ensure events are purposeful, well prepared, inclusive, and result in clear decisions, actions, or improvement commitments. • Coach teams in Scrum, Kanban, Lean-Agile principles, self-organization, collaboration, continuous improvement, and effective delivery practices. • Build a safe, trusting, and inclusive team environment where concerns can be raised openly and addressed through problem solving. • Partner with Product Owners to improve backlog health, prioritization, refinement, sprint readiness,PI Planning readinessand alignment to customer and business outcomes. • Help teamsestablishmeaningful sprint goals and improve delivery predictability, quality, flow, and accountability. • Independentlyidentify, understand, track, escalate, and help remove impediments, risks, dependencies, and organizational barriers. • Lead structured problem-solving conversations that help teams and stakeholders address the causesof delivery challenges. • Protect the team from unnecessary interruptions whilemaintainingappropriate transparency with stakeholders and leadership. • Use Jira and other Agile tools tomaintainaccurate delivery information and communicate relevant metrics, trends, risks, dependencies, and progress. • Usedeliverymetrics to support transparency, learning, and improvement rather than individual performance evaluation. • Facilitate retrospectives that produce meaningful, documented improvement actions andcoach team tofollow through on those commitments. • Coordinate with engineering leaders, managers, architects, business partners, and other Scrum Masters to resolve cross-team challenges. • Represent the team inCoach Sync, ART Sync, and otherART-level coordination events. • Help teams prepare for andparticipateeffectively in PI Planning, including readiness, planning inputs, objectives, dependencies, risks, and commitments. • Collaborate with other Senior Scrum Masters and Agile practitioners to share effective practices, lessons learned, facilitation techniques, and approaches for improving team and organizational agility. • Contribute to the Lean-Agile Office’s business agility roadmap and the continued evolution of First American Trust’s Agile operating model. • Demonstrate servant leadership, situationalawareness, emotionalintelligence adaptability, and a growth mindset. What You'll Bring: • 5-7years of experience applying Scrum and Agile methodsas scrum master of an agile software delivery team. • Prefer 1-2 years of experience in the Scaled Agile Framework. • Experience coachingAgileteams across different team sizes, levels of maturity, and delivery contexts. • Strong knowledge of Scrum, Kanban, Lean-Agile principles, and continuous improvement practices. • Demonstrated ability to lead Scrum events and create environments that promote participation, accountability, transparency, and psychological safety. • Experience coaching teams and Product Owners on Agile practices, backlog health, collaboration, and delivery effectiveness. • Demonstrated ability toidentify, escalate, and resolve impediments, delivery risks, dependencies, and organizational barriers. • Strong understanding of backlog management, prioritization, refinement, sprint planning, sprint goals, and outcome-based delivery. • Moderate toexpert-level experience with Jira or comparable Agile delivery tools. • Exceptional written and verbal communication skills, including the ability to communicate clearly with technical and nontechnical audiences and senior leadership. • Strong facilitation, conflict-resolution, negotiation,stakeholder-management, and problem-solving skills. • Ability to influence without formal authority and work effectively in a cross-functional, fast-moving environment. • Certified ScrumMasterorSAFeAdvanced Scrum Master certificationis required. • Bachelor’sdegree in Business, Information Technology, or related fields. Pay Range: $112,400.00 - $149,800.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

About First American

First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies' core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services.

First American Careers

Join the vibrant team at First American, a leading company renowned for its commitment to innovation, leadership, and professional excellence. As one of the most respected names in the industry, First American offers unparalleled job opportunities that propel your career to new heights.

Work You’ll Do

At First American, your work transcends ordinary job responsibilities. You will be part of a dynamic team that drives industry standards through innovation and leadership. Engage in projects that transform our services and, by extension, the industry itself, making an impact that matters.

Explore a World of Opportunities

Whether you're looking for an entry-level position or a more senior role, First American presents a spectrum of career paths across various departments. Our job opportunities are designed to foster professional growth and personal achievement.

Internship Programs

Kickstart your career with First American’s internship programs. These opportunities are perfect for gaining real-world experience, enhancing your skills, and networking with industry leaders. Our internships provide a robust foundation for future employment and are a stepping stone to full-time positions within the company.

Culture and Benefits

First American is committed to creating a workplace where every team member feels valued. We celebrate diversity and are dedicated to creating an inclusive environment. Our benefits package is comprehensive, supporting both your professional and personal life, including health, wellness, and continuous learning opportunities.

Professional Development and Training

We believe in nurturing our team’s skills through targeted training programs, including leadership development and diversity training. These initiatives ensure that you are equipped to meet the challenges of today and tomorrow, fostering an environment of continuous improvement and personal growth.

Join Our Team

Embark on your First American journey today by exploring the various positions available. We are actively hiring and looking for talented individuals who are passionate, curious, and driven to excel. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique abilities.

Stay Connected

Keep up to date with the latest in career tips, industry news, and job openings at First American. Subscribe to our job alert emails and never miss an opportunity to advance your career with us.

Networking and Growth

At First American, career growth is complemented by opportunities to connect and collaborate with professionals across the company. Engage in networking events that can open doors to numerous career paths and professional relationships.

Why First American?

Choosing First American means opting for a career where your skills are appreciated and your contributions are valued. Here, every employee is empowered to reach their full potential, supported by our culture of growth, leadership, and innovation. Join First American today and be part of a team that is reshaping the future through exceptional service, dedication, and a commitment to excellence. Explore the positions we have available and take the first step towards a rewarding career at First American.
Learn more about First American
Size
22,233 employees
Market Cap
$5.4 billion
Industry
Net Income
$696.4 million
Founded
1889
5 Year Trend
+10.6%
Revenue
$7 billion
NASDAQ

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