Wipro

Senior Salesforce Business Analyst

Wipro$60K — $135K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years as a Business Analyst in Salesforce CRM programs
  • Strong experience in requirement gathering and solution workshops
  • Good understanding of Salesforce Service Cloud and Automotive Cloud
  • Skilled in preparing User Stories, BRDs, and Functional Specifications
  • Experience in Agile/Scrum delivery environments
  • Strong knowledge of Case Management and Customer Service processes
  • Salesforce BA certification or other relevant functional certifications preferred

Responsibilities

  • Gather and document business requirements from stakeholders
  • Conduct solution workshops to identify needs and solutions
  • Prepare User Stories and Functional Specifications for development
  • Support User Acceptance Testing (UAT) and defect triage
  • Coordinate with business users, developers, and project managers
  • Translate business needs into functional requirements
  • Facilitate stakeholder discussions and present findings

Benefits

  • Full range of medical and dental benefits
  • Disability insurance
  • Paid time off, including sick leave
  • Additional paid and unpaid leave options
Full Job Description
Job Title: Senior Salesforce Business Analyst

City: Atlanta

State/Province: Georgia

Posting Start Date: 8/12/26

Job Description:

Job Description

  • 6+ years of experience as a Business Analyst in Salesforce CRM programs.
  • Strong experience in requirement gathering, stakeholder discussions, and solution workshops.
  • Good understanding of Salesforce Service Cloud and Automotive Cloud capabilities.
  • Experience in preparing User Stories, Business Requirement Documents (BRDs), Functional Specifications, and Process Flows.
  • Ability to translate business requirements into functional requirements for development teams.
  • Experience supporting UAT, defect triage, and release activities.
  • Strong knowledge of Case Management, Customer Service, and Automotive business processes.
  • Experience working in Agile/Scrum delivery environments.
  • Ability to coordinate with business users, developers, testers, and project managers.
  • Strong communication, presentation, and stakeholder management skills.
  • Salesforce BA certification or relevant Salesforce functional certifications preferred.
  • This is a 100% Onsite role in Alpharetta, GA


Mandatory Skills: Business Analysis.

Experience: 5-8 Years.

The expected compensation for this role ranges from $60,000 to $135,000 .

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

About Wipro

Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. The company was founded in 1945 and is headquartered in Bengaluru, India. Wipro has operations in over 50 countries and employs over 191,000 people. The company's primary business is in the information technology sector, and it provides services such as application development and maintenance, digital strategy consulting, and data analytics.
Learn more about Wipro
Size
240,000 employees
Market Cap
$25.9 billion
Industry
Net Income
$101.4 billion
Founded
1945
5 Year Trend
+7.5%
Revenue
$614 billion
NASDAQ

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