Job Duties: 

Continuous Improvement and Process Optimization 

• Oversee continuous improvement initiatives to streamline sales processes, enhance productivity, and optimize resource allocation. 

• Document and maintain sales process workflows, playbooks, and SOPs 

• Own and optimize core sales processes from lead to close, ensuring efficiency,  consistency, and scalability. 

• Lead design & implementation of Salesforce impacted process changes, with the partnership of IT & OET, ensuring solution & impact are effectively communicated to stakeholders 

Sales Tech Stack  

• Oversee sales tooling & troubleshooting efforts for Sales Executives and BDRs (e.g. SFDC, ZoomInfo, HubSpot, Seismic) 

• Business owner of sales tooling (e.g. SFDC, ZoomInfo, HubSpot, Seismic) 

• Oversee system usage & adoption measurements; Propose & implement continuous improvements  

Account Planning 

• Drive the account planning process, managing and overseeing cross-functional next steps and needs required by sales for successful outcomes 

• Own the design & implementation of process, system & behavior improvements to drive pipeline and NTP performance at Key/Core accounts  

• Responsible for the methodology & maintenance of Key/Core account designation 

Territory Planning 

• Responsible for sales territory design & implementation 

• Leverage insights to make recommendations to improve efficacy of territories  

• Responsible for account identification & qualification framework   

Pipeline Management 

• Partner with leadership to identify and implement improvements in CRM usage, pipeline management, forecasting, and reporting. 

• Provide insights and recommendations based on pipeline trends, gaps, and conversion metrics to drive improved performance. 

Reporting  

• Leadsalesperformancemanagementanalysis and reportingfor pipelinemanagementand execution againsttargets, includingforecastingand quarterly and annual planning 

• Partner with sales leadership, sales executives, and BDRs to ensure accurate & timely sales origination, pipeline, & booking reporting/data requests  

Required Skills & Abilities: 

• Standoutcommunication skills:Listening, presenting, training, and documenting. 

• Processimprovement mindset. 

• Analytical, critical thinker, able to ask the right questions and frame a problem. 

• Superb understanding ofsales team motivations and enterprise salesorganizations. 

• Creative problem solver. 

• Ability to handle multiple priorities. 

• Excellent PowerPoint formatting skills. 

• Outstanding relationship and negotiation skills with internal and external stakeholders.

• Reliable, responsive, driven. 



Education and Experience

• 5+ years in aSalesOperations role (or business analytics),leveragingprocess data and customer and team feedback.

• Bachelors degree in business, math, finance, economics, statistics, or related field preferred or relevant experience.

• Experience with CRMand business managementtools(ex: Salesforce.com, Asana, Tableau, Excel,PowerPoint,etc.).

The Perks! 

• Annual bonus, subject to company and individual performance
• Equity plan participation 
• Company-subsidized benefits: medical, dental, vision, life insurance 
• Flexible Spending Accounts: healthcare and dependent care 
• 6% 401(k) match with immediate vesting 
• Flexible Time Off  
• Expected annual salary: $85,000 - $105,000 (subject to adjustment for relevant experience, skills, geo location) 
• Commuter benefits: reimbursed parking; free RTD pass; free gym membership