Accor

Senior Sales Manager

Accor • $90K — $120K *
Dallas, TX 75217In-Person
Hospitality & Recreation
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or Hotel Management diploma
  • Minimum 6 years of hotel sales experience
  • Preferred experience in Northeast or Pharmaceutical markets
  • Demonstrated leadership and administrative skills
  • Established relationships in Group market segments
  • Strong professional sales and presentation capabilities
  • Proficient in organizational planning and project management
  • Self-motivated with a creative mindset
  • Familiarity with Opera CRM Sales & Catering is a plus
  • Proficient in Microsoft Office applications

Responsibilities

  • Strategically generate revenue and achieve prospecting goals
  • Surpass personal and segment sales targets
  • Meet room revenue and group room night goals
  • Analyze complex information from various sources for decision-making
  • Report weekly sales activity and industry insights to management
  • Develop selling strategies across all distribution channels
  • Engage in daily account reviews with the sales team
  • Actively initiate and follow up on sales leads
  • Conduct sales calls and participate in trade shows
  • Collaborate with operations to enhance business growth
  • Address and resolve workplace problems proactively
  • Provide friendly, professional service to guests and colleagues
  • Support direct reports in achieving their sales goals
  • Maintain compliance with Fairmont standards of attendance and appearance

Benefits

  • Professional development opportunities
  • Dynamic work environment
  • Access to industry networks and relationships
  • Opportunities for performance-driven career advancement
  • Conducive work culture promoting teamwork and collaboration
Full Job Description
Job Description

Creating memorable experiences, authentic salesmanship and prime location is the essence of what the iconic Fairmont Dallas stands for. Your professionalism and knowledge of the Hospitality industry will reflect positively in how you represent Fairmont Dallas. Cultivating lasting relationships, creating strong bonds and ensuring our clients will always stay with Fairmont Hotels & Resorts is our primary focus.
  • Must be strategic in generating revenue, setting goal strategies, and execution of all activities related to building and maintaining an active lead funnel including achieving weekly prospecting goals
  • Exceeds personal sales goals as well as segment goals on a monthly, quarterly and annual basis
  • Responsible for meeting and exceeding room revenue and group room night goals as determined by Director of Sales and Marketing
  • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of a particular need
  • Submit weekly sales highlights, industry intelligence and account production to Director of Group Sales and Director of Sales and Marketing
  • Must understand selling strategies of all distribution channels
  • Actively participates in business review process with all accounts on a daily and ongoing basis
  • Jointly responsible with Sales team in increasing RevPAR market share
  • Conduct sales calls, participate in trade shows and entertain clients onsite and offsite
  • Collaborate with Operational departments to ensure that new programs, services, amenities targeted to business are effective and assist in the further growth of the business
  • Must be effective at handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
  • Consistently offers professional, engaging and friendly service internally and externally
  • Responsible for direct report's development and achievement of their assigned goals
  • Approach all encounters with guests and employees in a friendly, service oriented manner.
  • Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include adhering to the proper dress code and wearing name tag while working.
  • Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
  • Initiate and follow up on leads
  • Maintain and participate in an active sales solicitation program


Qualifications
  • Bachelor's degree and/or Hotel Management degree or diploma
  • Minimum of six years of hotel sales experience, having worked various markets
  • Preferable experience in selling or having previously networked in the Northeast / Pharmaceutical
  • Leadership and administrative ability
  • Has established relationships with key industry contacts in the Group market segments
  • Professional sales and presentation skills
  • Proficiency in organizational planning, implementation and the ability to successfully manage multiple projects simultaneously
  • Self-motivated and creative
  • Opera CRM Sales & Catering knowledge an asset
  • Technical proficiency in Microsoft Office applications


Additional Information
  • Bachelor's degree and/or Hotel Management degree or diploma
  • Minimum of six years of hotel sales experience, having worked various markets
  • Preferable experience in selling or having previously networked in the Northeast / Pharmaceutical
  • Leadership and administrative ability
  • Has established relationships with key industry contacts in the Group market segments
  • Professional sales and presentation skills
  • Proficiency in organizational planning, implementation and the ability to successfully manage multiple projects simultaneously
  • Self-motivated and creative
  • Opera CRM Sales & Catering knowledge an asset
  • Technical proficiency in Microsoft Office applications

About Accor

Accor is a multinational hospitality company that operates in 110 countries. It was founded in 1967 and has its headquarters in Issy-les-Moulineaux, France. The company operates over 4,800 hotels, resorts, and residences under brands such as Sofitel, Novotel, Mercure, and Ibis. Accor also offers a range of services to businesses and individuals, including meeting and event planning, loyalty programs, and digital solutions. In 2020, the company launched its ALLSAFE program, which includes enhanced hygiene and safety measures in response to the COVID-19 pandemic.
Learn more about Accor
Size
214,000 employees
Industry
Hospitality & Recreation
* Ladders Estimates

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