Senior Sales Coordinator

Pilot • $75K — $90K *
New York, NY 10025In-Person
Real Estate & Construction
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3-5 years experience in coordination or administrative operations, ideally in B2B, telecom, real estate, or technology sectors
  • Proven project management skills to handle multiple projects and stakeholders efficiently
  • Experience with Salesforce CRM for data management and quality control
  • Proficiency in Google Workspace with knowledge of Microsoft Office preferred
  • Strong communication skills for professional engagement with partners and external contacts
  • Excellent organizational skills for handling time-sensitive documentation accurately

Responsibilities

  • Serve as primary project manager for Real Estate New Build projects, overseeing the complete process from survey to execution
  • Coordinate project engineering surveys and ensure follow-through
  • Facilitate internal reviews and approvals for engineering scope of work
  • Manage access agreement processes in collaboration with the legal team
  • Engage with external stakeholders, including contractors and building managers, to drive project success
  • Maintain and curate project data in Salesforce CRM for accuracy and accessibility
  • Support Real Estate Account Management team with research and administrative tasks

Benefits

  • Company-sponsored Medical, Dental, and Vision coverage
  • Company-sponsored 401(k) plan
  • Commuter and Wellness reimbursement
  • Competitive Paid Time Off (PTO) policy
Full Job Description
ON A TYPICAL DAY YOU'LL
  • Serve as the primary project manager for all Real Estate New Build projects - coordinating the end-to-end process of bringing Pilot's fiber infrastructure into new buildings, from initial survey through access agreement execution and project handoff
  • Coordinate Project Engineering survey scheduling and follow-through
  • Facilitate engineering scope of work review and internal approval
  • Manage access agreement review, routing, and execution in coordination with Legal
  • Collaborate with external stakeholders including building management, outside contractors, and insurance brokers
  • Curate Access Agreement data and proactively manage Access Agreement renewals to prevent lapses
  • Maintain accurate records in Salesforce CRM, including building data, building management contacts, and all associated project and relationship data
  • Support the Real Estate Account Management team through partner and building research, meeting preparation, Salesforce data QC, and other administrative tasks
  • Facilitate Certificate of Insurance (COI) requests to ensure timely delivery and compliance
  • Coordinate the fulfillment of building management onboarding materials other partner-facing resources on an ongoing basis
  • Assist in identifying and researching new greenfield developments, ownership changes, and other market activity across the NYC commercial real estate landscape to support business development efforts
  • Support the administration and ongoing success of Pilot's Real Estate Broker program, including partner onboarding, lead qualification, commission processing, reporting, partner communications, and day-to-day program support
  • Administer the lead management process, including qualifying and assigning leads, creating CRM records, maintaining accurate lead and account data, and ensuring CRM integrity through ongoing daily updates
  • Provide administrative support to Account Managers in managing annual records, maintaining current records, and ensuring relevant data remains accurate and up to date
  • Support Real Estate Account Managers in the end-to-end administration of Pre-Installed Internet services, including scheduling site surveys, creating service orders, and coordinating the transition to Customer Experience and Service Delivery teams
  • Manage the Direct Sales lead generation process, including training, oversight of outside lead generation contractors, and ensure annual lead generation across Pilot's building portfolio
  • Support the Direct and Inbound Sales team through prospect research, meeting preparation, and other administrative tasks as needed
  • Provide broad administrative support across sales functions as needed, helping the team stay organized and focused on revenue-generating activities
  • Assess data integrity for newly created Pilot services within Salesforce CRM to ensure data consistency across the platform


WHAT WE'RE LOOKING FOR:
  • 3-5 years of experience in a coordinator, project coordination, or administrative operations role, preferably within a B2B, telecom, real estate, or technology environment
  • Demonstrated project management skills - ability to manage multiple concurrent workstreams, track milestones, and drive projects to completion with internal and external stakeholders
  • Experience with Salesforce CRM required; ability to maintain data hygiene, navigate records, and perform QC across object types
  • Proficiency in Google Workspace (Sheets, Docs, Slides) required; Microsoft Office a plus
  • Strong written and verbal communication skills, with the ability to interact professionally with external partners including building management, contractors, and brokers
  • Exceptional organizational skills and attention to detail, particularly when managing time-sensitive documents such as access agreements and certificates of insurance


PILOT'S PAY & PERKS
  • Salary range of $75,000-$90,000, based on experience
  • Company-sponsored Medical, Dental, Vision Coverage
  • Company-sponsored 401(k)
  • Commuter & Wellness Reimbursement
  • Competitive PTO


VISA SPONSORSHIP NOT AVAILABLE

About Pilot

Pilot is a financial services company that provides bookkeeping, tax, and CFO services to startups and small businesses. The company's platform automates financial processes and provides real-time insights into financial performance. Pilot was founded in 2017 by a group of former PayPal employees and has raised over $120 million in funding. The company has over 1,000 clients and has partnerships with major accounting software providers such as QuickBooks and Xero.
Learn more about Pilot
Size
200 employees
Industry
Finance & Insurance
Net Income
-$10 million
Founded
2017
5 Year Trend
+50%
Revenue
$100 million
NASDAQ
PLT
* Ladders Estimates

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