Citizens Financial Group, Inc

Senior Robotic Process Automation (RPA) Architect

Citizens Financial Group, Inc$127K — $160K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Software Engineering, Computer Science or related discipline
  • 5+ years of web-development or solutions architecture experience
  • Hands-on experience with complex multi-tiered systems development
  • Strong knowledge of IT disciplines and architectural concepts
  • Excellent communication skills for technical discussions with non-technical stakeholders
  • Experience with building cloud-native and customer-facing applications
  • Proficiency in setup and configuration of automation tools like UiPath and Blue Prism.

Responsibilities

  • Participate in code and design reviews with engineering teams to ensure cybersecurity compliance
  • Design solutions that provide reusable frameworks and services across projects
  • Collaborate with leadership and engineers to align on technology direction and solutions
  • Provide post-implementation support through training and troubleshooting
  • Perform long-term trend analysis and generate performance reports
  • Review performance metrics and implement improvements in technology solutions
  • Drive product innovation through technology adoption and implementation.

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Retirement benefits with employer contributions
  • Maternity/paternity leave for new parents
  • Flexible work arrangements to support work-life balance
  • Education reimbursement for professional development
  • Wellness programs promoting employee health
  • Generous paid time off policy exceeding legal mandates.
Full Job Description
Job Description

4 Days in the office from any of our locations in Johnston RI,Iselin NJ, Dallas TX, Nashville TN. Westwood or Medford MA, or Phoenix AZ and couple other locations

Role is not relocation eligible.

As a Senior Architect, you will be instrumental in bringing innovative ideas to fruition. Your role will be central to the successful integration of disruptive technologies within the organization. As part of our team, you're made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself. You will be capable of working across multiple technology domains to develop a solution and present the design. Additionally, you will be responsible for providing deep technical knowledge and architectural design mentorship at a platform and portfolio level and will be a key contributing architect on large/complex projects with a variety of components. In this role, you will have the opportunity to present designs and ideas to an Architecture Review Board.

Role Overview
We are seeking a Senior Automation Architect who combines deep technical expertise with strategic thinking to design, implement, and support scalable, secure, and high-performing automation solutions using UiPath, Blue Prism, and potentially Power Automate. This is a hands-on role responsible for system setup, configuration, and ongoing support, working closely with developers to troubleshoot automation issues and optimize performance.
You will collaborate with corporate security, network, cloud teams, the Architectural Review Board, and the GenAI Council to ensure solutions meet enterprise standards and compliance requirements.

Primary responsibilities include
• Participate in code and design reviews with teams of software, network and cloud engineers to ensure that solutions meet current enterprise standards; ensure the cybersecurity of proposed solutions. Apply specialized knowledge of industry standards or practices to assigned initiatives.
• Design and handle solutions that provide frameworks, interfaces, and services that can be extended and reused across the portfolio, ensuring that architecture is consistent with enterprise architecture standards, guidelines and principles.
• Frequently collaborate with other functional teams' leadership and engineers to align and use solutions. Contribute to technology direction, develop architecture and influence implementation to gain measurable business improvements.
• Provide post implementation support to project stakeholders, such as training and troubleshooting. Apply analysis based on research and introspection to recommend solutions.
• Performing long-term trend analysis regarding the implementation of new technological solutions; analyze data gathered and produce reports.
• Review performance and control reports; determining the appropriate course of action to improve performance when necessary. Extend business product innovation through the introduction, adoption and implementation of technology.
Qualifications, Education, Certifications and/or Other Professional Credentials
• Required Qualifications
• Bachelor's degree in Software Engineering, Computer Science or related discipline
• 5+ years of web-development or solutions architecture experience
• Hands-on experience with end-to-end software development of complex multi-tiered systems
• Experience with multiple IT disciplines with a confirmed understanding of relevant architectural concepts
• Experience using system and process analysis
• Strong communication skills; ability to facilitate technical conversations with non-technical stakeholders
• Experience building highly available customer-facing applications, in a GDHA setting
• Experience building cloud-native applications
• Experience with API's
• Experience in 1 or more of the following technology areas. Infrastructure, Security, DevOps, Application Development, Database technologies, Cloud computing (AWS, Azure, GCP)
• System Setup & Configuration:Lead the setup and configuration of UiPath, Blue Prism, and Power Automate environments, ensuring alignment with enterprise architecture and security standards.
• Technical Troubleshooting:Provide expert guidance and hands-on support to developers, helping resolve issues with automation workflows and system integrations.
• Cross-Team Collaboration: Work closely with corporate security, network, and cloud teams to ensure robust, compliant, and scalable automation solutions.
• Governance & Compliance:Partner with the Architectural Review Board and GenAI Council to review designs, ensure compliance, and contribute to automation strategy.
• Preferred Qualifications
• Master's degree in Software Engineering, Computer Science or related discipline
• 5+ years' experience in the financial services industry
• UI/UX experience, including relevant web/application branding techniques
Working knowledge of UiPath, agentic agents

Hours & Work Schedule
  • Hours per Week: 40
  • Work Schedule: Monday - Friday

Pay Transparency

The salary range for this position is $ 127,000 - $ 160,000 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

About Citizens Financial Group, Inc

Citizens Bank is a financial service company. It provides outstanding local and personalized service. It offers a full range of commercial, real estate, and consumer lending. It is specialized in personal and small business deposit services, electronic services.

Citizens Financial Group, Inc. Careers

Join the dynamic team at Citizens Financial Group, Inc., a leading financial institution where your career aspirations can soar. We are committed to fostering a culture of innovation, leadership, and diversity that supports our employees' professional growth and development.

Explore Job Opportunities

At Citizens Financial Group, Inc., we offer a wide range of job opportunities that cater to diverse skill sets and career interests. Whether you're a seasoned professional or just starting out, you'll find a position that challenges you and enhances your expertise.

Internship Programs

Kickstart your career with our internship programs designed to give you a hands-on experience in the financial sector. Our internships provide a robust platform to develop your skills, engage in meaningful projects, and network with industry leaders.

Employment Benefits

Choosing a career with Citizens Financial Group, Inc. means opting for a comprehensive package of benefits. We believe in supporting our team members not only in their professional lives but also in their personal growth and well-being.

Inclusive Culture and Diversity Training

We pride ourselves on a workplace culture that embraces diversity and inclusivity. Regular diversity training ensures that our team members appreciate and leverage the unique backgrounds and perspectives that each individual brings to the company.

Professional Growth and Leadership Development

Continuous learning is at the core of our professional development agenda. With access to leadership development programs and tailored training, you can advance your career and leadership skills at Citizens Financial Group, Inc.

Innovation at Work

Innovation is key to staying competitive in the financial industry. At Citizens Financial Group, Inc., you’ll work alongside talented professionals who are pushing the boundaries of what’s possible in financial services.

Networking and Career Advancement

Our company not only provides job opportunities but also fosters an environment where networking and professional connections flourish. This supportive network is vital for career advancement and personal growth within the industry.

Join Our Team

Are you ready to take the next step in your career? Explore the open positions at Citizens Financial Group, Inc. and find where your skills and passions align with our needs. We are continuously hiring and looking for new talents to join our robust team.

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Prepare for Your Interview

Make a great first impression. Prepare for your interview with us by researching our company culture, reviewing your resume, and coming ready to discuss how your experience and skills align with the position you are applying for. At Citizens Financial Group, Inc., we are more than just a financial institution; we are a place where you can make a difference. Join us and transform your career with a company that values your unique talents and aspirations.
Learn more about Citizens Financial Group, Inc
Size
17,463 employees
Market Cap
$19.3 billion
Industry
Net Income
$1 billion
Founded
1828
5 Year Trend
+2.6%
NASDAQ

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