Full Job Description
We are looking for a Senior Risk Manager to join the Last Mile Network Health team. This person will work closely with regional operations stakeholders, account managers, internal teams, and customers to manage the unwind of Delivery Service Partners leaving the DSP Network.
WHAT YOU'LL DO
As a Sr. Risk Manager, you will support a region of our delivery network. The Sr. Risk Manager will work closely with regional operation managers, account managers, legal, compliance, internal teams, and customers to manage the end of life cycle phase for Delivery Service Partners. The Sr. Risk Manager will drive the process by analyzing the problem, proposing risk mitigation strategies for complex problems, influencing stakeholders (verbally and in writing), removing obstacles and delivering results. Responsibilities include (but are not limited to):
• End-to-end management of Delivery Service Partners exiting the program
• Monitors key quality metrics, and defines and implements initiatives to drive improvements
• Plans, directs, supervises and controls the execution of all business, technical, and administrative functions of the assigned program, project or sub-task
• Identifies workflow inefficiencies and works to formulate and implement operational improvements across the DSP network.
BASIC QUALIFICATIONS
- 6+ years of compliance, audit or risk management experience
- Knowledge of Microsoft Office products and applications at an advanced level
- Bachelor's degree or equivalent
PREFERRED QUALIFICATIONS
- Project Management Professional (PMP) or equivalent certification
- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
- Master's degree or equivalent
