Walmart

(USA) Manager, Quality Assurance

Walmart$80K — $155K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in patient safety or quality management
  • Strong leadership skills with a focus on mentoring team members
  • Expertise in data analysis and reporting, especially using Excel
  • Excellent communication skills for stakeholder collaboration
  • Ability to ensure compliance with policies and ethical standards

Responsibilities

  • Lead and develop a team of Patient Safety Specialists
  • Partner with leadership and stakeholders to mitigate safety risks
  • Oversee investigations into patient safety events
  • Facilitate root cause analyses and implement process improvements
  • Develop trend analyses and dashboards to provide insights for risk reduction

Benefits

  • Comprehensive medical, vision, and dental coverage
  • 401(k) plan with company match and stock purchase options
  • Paid time off including sick leave, parental leave, and bereavement
  • Short-term and long-term disability coverage
  • Company-paid life insurance and military leave pay
  • Education benefits for high school completion to bachelor's degrees
  • Discounts and reimbursement for adoption and surrogacy expenses
Full Job Description
Role summary:

As a Patient Safety Manager in our Central Fill Pharmacy, you will lead the facility's patient safety program-overseeing investigations of safety events, driving cross-functional process improvements, and strengthening a proactive culture of safety across operations. This role involves collaborating with stakeholders to develop and enhance patient safety programs, providing actionable feedback, and ensuring compliance with company standards. The manager leads and mentors associates, fosters continuous learning, and drives accountability to achieve operational excellence. By leveraging data insights and best practices, this position supports the company's mission to deliver exceptional service while promoting integrity and a positive work environment.
What you'll do:
  • Lead and develop a team of Patient Safety Specialists, setting priorities, coaching investigation quality, and ensuring consistent execution across the facility
  • Partner with facility leadership and cross-functional stakeholders (operations, quality, pharmacy, engineering) to identify, prioritize, and mitigate patient safety risks
  • Oversee investigations into reported patient safety events; ensure timely documentation, escalation as needed, and closure of corrective/preventive actions
  • Facilitate root cause analyses and translate findings into sustainable process improvements, verifying effectiveness over time
  • Review patient safety data routinely, develop trend analyses/dashboards, and provide clear insights to leadership to drive proactive risk reduction

What you'll bring:
  • Ability to influence across levels-aligning operations, quality, and pharmacy stakeholders to implement durable change
  • Strong leadership skills with the ability to mentor, develop, and motivate teams to achieve performance goals.
  • Advanced capability in data analysis and reporting (Excel/Microsoft Office), including building dashboards/trending to identify emerging risk
  • Excellent communication skills to collaborate with stakeholders and present findings clearly.
  • Ability to ensure compliance with company policies and uphold high ethical standards.
  • Skilled in using data analysis tools, including advanced Excel functions, to support decision-making.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $80,000.00 - $155,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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