Primary ResponsibilitiesClient Service & Risk Consulting- Develop and implement strategic, customized risk control service plans for all actively serviced accounts - maintaining documented plans that reflect client goals, industry best practices, and HUB RSD quality standards.
- Lead comprehensive risk assessments and audits across manufacturing, construction, distribution, and other industrial sectors - identifying exposures and delivering prioritized, client-ready mitigation strategies.
- Serve as a trusted advisor to senior client stakeholders, translating complex risk findings into clear business language and actionable recommendations.
- Leverage HUB's full RSD capabilities - including national specialist and outer-regional resources - to enhance client service and deliver solutions beyond local capacity alone.
- Oversee insurance carrier loss control activities on behalf of clients, ensuring carrier recommendations align with client interests and service plan goals.
- Utilize approved technology platforms and tools effectively; consistently look for ways to improve personal efficiency and the quality of client deliverables.
- Conduct management and employee training sessions on risk and safety topics for clients as needed.
Client Retention & Relationship Management - Own client retention for your assigned book - delivering consistently responsive and pro-active service identifying potential risks and solutions.
- Build and maintain strong working relationships with assigned HUB producers and account managers; maintain clear, proactive communication on service plans, project timelines, and deliverable status.
- Conduct loss analysis and trending to identify client focus areas and demonstrate measurable progress against service plan goals.
- Produce high-quality written reports, service plans, and client deliverables consistently - meeting HUB RSD standards on first submission.
New Business & Practice Development - Partner with HUB producers and account teams to support new business development - participating in RFPs, proposals, prospect presentations, and site visits; articulate the tangible value of risk consulting services to prospective clients.
- Actively contribute to HUB RSD practice development - producing reusable work product, tools, and solutions; complete assigned practice tasks on schedule and to quality standards.
- Represent HUB as a subject matter expert through seminars, webinars, and industry events.
- Continuously look for ways to improve your own work and the team's capabilities; propose process improvements and participate in pilot programs as requested.
Team Leadership & Development - Mentor and coach junior and mid-level consultants on technical risk assessments, client communication, and service delivery - with an eye toward building a high-performing team and growing into a management role.
- Build a strong internal network of producer and colleague relationships; support peers and cross-regional colleagues through HUB's boundaryless structure - sharing expertise and stepping in on outer-regional needs as requested.
- Contribute to divisional best practices, service standards, and knowledge-sharing initiatives.
Carrier & Vendor Management- Build and maintain productive relationships with insurance carrier risk engineering teams and third-party vendors to enhance service capabilities and client outcomes.
- Leverage carrier and vendor resources strategically on behalf of clients to supplement internal consulting capacity.
Operational Accountability- Manage travel and expenses within approved budget and guidelines.
- Complete monthly activity reports on time and with required accuracy.
- Provide all proposals and RFPs to VP/SVP for review prior to submission.
What You BringTechnical Expertise- Deep knowledge of risk management principles, occupational safety regulations, and industry-specific exposures - particularly in manufacturing, construction, and related industrial sectors.
- Hands-on experience with loss driver analysis and cost containment strategies.
- Proven ability to conduct audits, gap analyses, and risk assessments across complex, multi-site operations.
- Familiarity with risk assessment technology platforms and proficiency in Microsoft Office Suite.
Client & Interpersonal Skills- A natural relationship builder who earns trust quickly with clients at all organizational levels - from front-line supervisors to C-suite executives.
- Excellent presentation and facilitation skills, with a track record of delivering training and consulting engagements to diverse audiences.
- Highly adaptable - able to shift context fluidly across industry types and client cultures without missing a beat.
- Strong written and verbal communication skills; able to translate complex risk concepts into clear, client-ready deliverables that meet quality standards on first submission.
Leadership & Organizational Skills- Demonstrated experience coaching or mentoring colleagues; comfortable providing constructive guidance and developing others.
- Highly organized and self-directed - able to manage multiple client engagements and service commitments simultaneously with minimal oversight.
- Sound judgment and problem-solving instincts; able to make confident decisions in ambiguous or fast-moving situations.
- High degree of professionalism and accountability; responds to internal and external stakeholders within expected timeframes and models HUB values consistently.
Requirements- Bachelor's degree in Risk Management, Occupational Safety, Environmental Health, Business, or a related field.
- 5-10+ years of progressive experience in risk consulting, EHS, loss control, or insurance-related roles.
- Professional designation required or in progress: CSP (Certified Safety Professional), ARM (Associate in Risk Management), or equivalent.
- Demonstrated experience developing and executing client-facing service plans, risk assessments, and written consulting deliverables.
- Proven ability to build and manage internal and external relationships.
- Track record for finding creative, mutually beneficial solutions.
- Willingness and ability to travel regularly to client sites and HUB offices within 150 miles of Chicago area and occasionally beyond.
Preferred Qualifications- Experience working with manufacturing and/or construction clients in a consulting or loss control capacity.
- Prior staff management, supervisory, or formal mentoring experience.
- Additional lines experience beyond core coverages (e.g., General Liability, Products, Environmental).
The expected salary range for this position is $ 135,000 to $150,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HAS and 401(k) accounts, paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays. In addition, eligible annual bonuses, equity and commissions may be available for some positions.
Department Information Technology
Required Experience: 7-10 years of relevant experience
Required Travel: Up to 25%
Required Education: Bachelor's degree (4-year degree)
