Full Job Description
Zello keeps frontline and deskless teams connected through voice-first, push-to-talk communication. As we scale enterprise growth and GTM complexity, we need a Senior Revenue Operations Analyst to turn messy pipeline and CRM data into clean, trusted insight that leaders act on. You will be the analytical backbone of the revenue organization: owning data quality and giving Sales, Marketing, Customer Success, and Finance a single source of truth. This role sits on the Revenue Operations team and partners across GTM leadership.
After a successful first year, you will have
• Raised the trustworthiness of our revenue data, with measurable improvements to opportunity hygiene (stage aging, close dates, probabilities) and a documented data-quality standard.
• Shipped the leading-indicator dashboard (coverage, stage flow, conversion cohorts, deal age) that anchors every weekly revenue review, with ad-hoc exec questions answered in under 48 hours.
• Strengthened forecast accuracy through disciplined pipeline inspection and a reproducible, documented methodology.
• Given GTM leaders clear attribution across outbound, ABM, partner, and marketing motions, tied to specific budget or targeting decisions.
• Become the first call for Sales, Marketing, CS, and Finance when a revenue question needs a fast, credible answer.
• Transitioned the Revenue Ops organization from reactionary to proactive.
What you'll do
• Own CRM data integrity in HubSpot: monitor data flowing in and out, optimize automations, enforce hygiene standards, and keep pipeline inputs trustworthy.
• Build and maintain the dashboards and reporting that drive weekly revenue reviews: pipeline coverage, stage flow, conversion, deal age, and win rates.
• Support forecasting with bottom-up analysis, pipeline inspection, and clear surfacing of risk (slipped deals, sandbagging, ghost pipeline).
• Analyze large data sets with SQL and BI tools to find the trends and drivers that inform GTM decisions.
• Measure the impact of outbound, ABM, partner, and marketing motions so spend follows what works.
• Partner across Sales, Marketing, CS, and Finance, translating complex analysis into clear narrative for non-technical and executive audiences.
• Use AI and automation to create leverage across reporting, data quality, and analysis.
Who you are
• You have owned CRM data quality or revenue reporting end-to-end and can point to hygiene or accuracy improvements you drove.
• You turn ambiguous questions into clear analysis: you build it, pressure-test it, and present a recommendation rather than waiting for perfect data.
• You write and speak with precision, and you are comfortable presenting findings to executives.
• Advanced spreadsheet skills complemented by basic SQL and BI chops; some comfort in Python for analysis/automation is a plus.
• You know your way around a CRM and marketing automation stack; HubSpot experience is a strong plus.
• You run multiple projects at once, keep partners on track, and make the people around you more effective.
• You bring 3 to 5 years in RevOps, SalesOps, or a comparable analytical GTM role, ideally in B2B SaaS.
• Bonus: hands-on AI use in a revenue tech stack, and exposure to attribution, cohort/LTV, or commission analytics.
This role is not
• A pure CRM admin seat: you set and enforce the data standard and partner on fixes, not build workflows all day.
• A people-management role: this is a high-impact individual contributor seat.
• A strategy or FP&A role removed from the data: you are hands-on in the pipeline and the tooling.
• A report-generation function: the job is insight and action, not dashboards for their own sake.
We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you're able to pursue and enjoy what matters most to you. And of course, we wouldn't be a technology company without a ping-pong table and free snacks in our break room. Join us!