Here’sthe impactwellmake and whatwellaccomplishtogether

As part of adedicatedand professional team, you willbe responsible formanaging the DB administration activities for various clients and play a key role in managing client relationships.You'llbring valuableexpertisein pension administration, client relationship management, and legislative knowledge to successfully support our DB Administration Team and the plan members we serve.

Whatyoulldo

Client Relationship management:

• Buildandmaintainexcellentrelationswithclientcontacts

• Ensuretheteamprovidestop-qualityservicestoclients

• Providerelevantinformationtoclientsonadministrativeissuesandlegislativerequirements

• CoordinateDBAdminrelatedservicesincludingwebtoolsandcallcentreservices

• Understandtheclient'sperspectiveandpriorities,andcollaboratetoresolveadministrativeissues

• Participateingovernanceinitiativesincludingservicereviewmeetingsandreporting

• Facilitatecommunicationbetweenclientsandourteam

• Identifyanddevelopnewbusinessopportunitieswithexistingclients

• ManageServiceAgreementsbyensuringregularreviewsandtimelypreparationoffeeadjustmentsandrenewals

Subject Matter Expertise:

• Reviewworkincludingbenefitcalculations,annualstatements,andotherrelevantreportsinaccordancewithpensionplanrulesandapplicablelegislation

• Overseeimplementationofprocessimprovementinitiatives,presentsolutionstointernalstakeholdersandanalyzesuccessmetrics

• Leadinternalinitiativesthatenhanceourservicedelivery

Project management:

• Planandmanagedeliverablesacrossmultipleclientteams

• Ensureappropriateresourcesareassignedtoclientresponsibilities

• Leadspecialprojectsasrequired

• Collaboratewithresourcesinotherdepartments

Talent management and Coaching:

• Functionasateamleader,overseeingworkofotherteammembers

• Conductannualperformancereviewsandprovideconstructivefeedbackonaregularbasis

• Actasamentor,supportingthegrowthanddevelopmentofotherteammembers

• Collaborateonemployeeengagementinitiatives

• Assistwithrecruitingefforts

• Conducttrainingsessions

WhatWe'reLookingFor

EssentialQualifications

• DemonstratedexpertiseinDBPensionAdministration 6Wevaluecandidateswith10+yearsofrelevantexperience,ORequivalentdemonstratedexpertisegainedthroughprofessionalcertifications,specializedtraining,orprogressivecareerdevelopmentinpensionadministration

• Post-secondaryeducationinActuarialScience,Mathematics,BusinessAdministration,orotherrelevantfield,ORrelevantprofessionalcertifications(suchasCEBS,PPAC,orequivalent)

• Strongknowledgeofprovincialpensionandtaxlegislationrelevanttoyourregion

• Excellentorganizationalandprojectmanagementskillswiththeabilitytomanagemultiplecompetingpriorities

• Stronginterpersonalandcommunicationskills 6bothwrittenandverbal

• Customer-focusedmindsetwithprofessionalacumenandabilitytobuildrelationships

• ProficiencywithMSWord,Excel,andPowerPoint

• Experiencewithpensionadministrationsoftware

• Strategicthinkingandproblem-solvingabilities

• Detail-orientedapproachtowork,withstrongqualityassurancepractices

ValuedAssets

• CEBSorPPACdesignation(wesupportprofessionaldevelopmentforcandidatespursuingthesecredentials)

• Bilingualism(EnglishandFrench) 6particularlyvaluableforservingQuebec-basedclients;wesupportlanguagetrainingforinterestedemployees

• Experiencewithprocessimprovementorchangemanagementinitiatives

• Backgroundinmentoringordevelopingteammembers

Salary Range: $90,000 - $120, 000 CAD Annual

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

TELUS offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family

Flexibility to work in-office, virtually or a combination of both

Generous company matched pension

Opportunity to give back to communities in which we work, live and serve

Career growth and learning & development opportunities to develop your skills

And much more

Job Type: This is for a current vacancy