Sr. Analyst, System Integrations, role will help drive the success of the Global Rental Operations business through strategic management of inventory and system relationships that ultimately contribute to maximized RevPAR, Top Line Revenue, and continued support of integration, distribution, and management of inventory from internal and external partners. This includes sustaining and increasing the efficiencies of existing channels, as well as collaborating cross departmentally to support new promotions, campaigns, and system implementations. The individual in this role is expected to work independently to proactively identify areas of opportunity impacting system and data integrations, research and assess potential systematic solutions, and provide informed recommendations to leadership regarding both platform and inventory management.
How You'll Shine:- System Integration Management: Configure and deploy new connections and channels with a focus on optimization. Maintain and monitor existing channel integrations, including troubleshooting and resolving issues proactively. Support regular flow of information/education regarding system integration capabilities. Document processes and develop SOPs (Standard Operating Procedures) to ensure consistency and scalability. Support Systems Integration Manager throughout new integrations or ongoing operational processes
- Collaboration with Yield, Inventory, and External Partners: Partner with Yield, Inventory, Distribution, Operations and external stakeholders to align integration strategies. Build trusting relationships with all partners through consistent communication, with both peers and leadership. Promote effective communication and reduce operational silos by facilitating an open flow of information.
Ensure all relevant perspectives are included in decision making impacting system integrations by properly identifying key stakeholders. Incorporate cross-functional requirements into system and process design - New Initiative Management: Lead end-to-end implementation of new integrations (i.e. New properties and Systems), including setup, testing, deployment and support. Anticipate long-term impacts of new initiatives and ensure all stakeholders are properly equipped to support and sustain new integrations. Assist in identifying downstream impacts of new implementations/integrations to ensure all stakeholders are properly informed and included in crucial decision making. Monitor performance and stability of newly implemented solutions.
- Process Improvement and Innovation: Identify and implement opportunities to improve efficiency and scalability. Evaluate existing workflows and recommend system-driven enhancements. Leverage internal and external partners to understand, analyze, and propose system-oriented solutions.
- Leadership and Project Support: Assist manager in weekly project meetings, provide insight into system efficiency trends and project development stages. Support project planning and execution with leadership. Act as technical liaison/workstream leader for critical internal/external stakeholders and partners. Identify and advocate for automation and system enhancement opportunities
Travel RequirementsWhat You'll Bring:- Bachelor's degree in Business Management, Computer Science, or related field required
- 4+ years of experience in system integration, automation, business analysis, and data/analytics
- Ability to manage multiple priorities independently in a fast-paced environment
- Excellent communication and collaboration skills across all organizational levels
- Analytical and problem-solving mindset with the ability to identify root causes and recommend solutions
- Detail-oriented with a focus on accuracy, urgency, and process improvement
- Experience with system capabilities, integrations, and workflow/process documentation
- Proficient in Microsoft Office (Excel, Visio, Word)
- Familiarity with APIs, databases (SQL preferred), and reporting/visualization tools (Power BI, Tableau)
- Knowledge of PMS, distribution systems (e.g., iHotelier, DHISCO, DerbySoft), and channel/OTAs (e.g., Expedia, Booking.com, Airbnb, etc.) ecosystems preferred
- Exposure to Agile/Waterfall methodologies and modern technologies (Python a plus)
- Hospitality, travel, or timeshare industry experience preferred
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
How You'll Be Rewarded:We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. - Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
