Textron

Senior Quality Operations Specialist

Textron • $95K — $115K *
Fort Worth, TX 76137In-Person
Aerospace & Defense
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 4-year degree in Business Administration, Industrial Technology/Management, Engineering, or similar field.
  • 5+ years of aerospace quality professional experience, familiar with FAA regulations and RSQM structure.
  • Ability to read and interpret technical documents, reports, and specifications, with strong analytical skills.
  • Experience with SAP, Enovia, Power BI, and Catia, along with advanced Microsoft Office skills.
  • Focus on quality, compliance, training development, and Six Sigma certification.
  • Demonstrated leadership and interpersonal skills for collaboration across departments.

Responsibilities

  • Serve as the primary Quality liaison for the repair station, ensuring compliance with RSQM and FAA regulations.
  • Own and maintain repair station documentation, including validation and revision control.
  • Administer and develop training programs related to repair station procedures and FAA regulations.
  • Provide technical guidance on FAA compliance to managers and inspectors.
  • Lead internal audits and support external compliance events.
  • Prepare documentation for audits and customer compliance reviews.
  • Drive coordination between departments regarding repair station performance and compliance.

Benefits

  • Every other Friday off with a 9/80 work schedule.
  • 80 hours of Personal Time Off (PTO).
  • 120 hours of vacation time.
  • 12-13 paid holidays annually.
  • 6 weeks of parental leave.
  • Tuition reimbursement available.
  • Comprehensive health insurance coverage.
  • On-site clinic and wellness services for employees.
  • Access to over 11 Employee Resource Groups.
Full Job Description
This role is onsite at Bells Fort Worth, TX Headquarters.

FAA Certified Repair Station Quality Operations

The Principal Quality Operations Specialist for the FAA Certified Repair Station is responsible for coordinating and validating all repair station work performed on Bell components to ensure compliance with Bell technical data, the Repair Station Quality Manual (RSQM), Quality Management System requirements, and FAA regulations.

This role oversees repair station documentation, revision control, training consistency, database accuracy, and formal audit compliance, including annual internal audits through the CASS system.

The position serves as a key interface between internal Bell Repair Station Operations, the FAA Flight District Standards Office (FSDO) and Bell Management.

The position reports to the Senior Manager Civil Certification and interfaces directly with the Bell Training Academy and Flight Research Center management and staff.

What you'll be doing as a Principal Quality Operations Specialist, FAA Certified Repair Station:

  • Serve as the primary Quality liaison and point of contact for the Bell Fort Worth repair station, overseeing repair station capabilities and ensuring all work complies with the RSQM, Bell drawings/specifications, technical manuals, and FAA Part 145 requirements, as well as staying current on regulatory changes and their implementation.
  • Own repair station documentation, records, and revision control by reviewing and validating incoming repair documentation (e.g., FAA Form 8130-3, teardown reports, inspections, test data, certifications, traceability), maintaining and revising the RSQM, Training Manual, and Forms Manual, and ensuring accurate, up-to-date capability listings, audits, documentation records, and personnel qualifications in the Repair Station Database and Roster.
  • Administer and develop repair station training within Textron University, including creating, updating, assigning, and tracking training content related to procedures, documentation requirements, FAA regulations, RSQM updates, and Quality Operations processes, while ensuring all authorized personnel meet required training and certification standards.
  • Provide Quality Operations support by furnishing technical guidance to area managers, supervisors, and inspectors on documentation and FAA compliance, and supporting Quality Ops, Engineering, and Supplier Quality investigations with repair station documentation, traceability records, and historical data.
  • Lead and support audit and surveillance activities by conducting routine documentation audits and annual internal audits (CASS) of repair station work, capabilities, and personnel; ensuring compliance with RSQM, FAA, AS9100, recordkeeping and retention requirements; and validating effective, sustained RCCA for internal and external audit findings.
  • Support external oversight and customer confidence by preparing documentation packages, revision histories, and findings summaries for formal repair station audits, FAA/EASA surveillance events, and customer compliance reviews.
  • Drive cross-functional coordination by representing the repair station in reviews with Engineering, Supplier Quality, Procurement, and Aftermarket Services, providing updates on repair station performance, training compliance, audit results, RCCA effectiveness, regulatory risks, and supplying documentation trends, training data, audit findings, and RSQM revisions to support capability evaluations.


Skills You Bring To this Role:

  • 4-year bachelor's degree (BS/BA) in Business Administration, Industrial Technology/Management, Engineering, or similar field.
  • At least 5+ years' experience as a Quality Professional in the aerospace industry, including experience with FAA 14 CFR Part 21 and 145 regulations, familiarity with RSQM structure, AS9100 audits, CASS auditing systems, FAA oversight activities, and broader regulatory frameworks (FAA/EASA/AS9100/AS9110).
  • Ability to read and interpret blueprints, specifications, reports, procedures, and certifications; experience in detail and component manufacturing, metal and composite repairs, and component assembly; strong analytical and problem-solving skills with emphasis on traceability and recordkeeping accuracy.
  • Experience with SAP, Enovia, Power BI, 3DX, Catia 6, plus strong computer skills including Microsoft Excel, Word, PowerPoint, and related applications.
  • Demonstrated focus on Quality & Compliance, documentation and revision control, audit execution and RCCA validation, training development and administration, and Six Sigma Green Belt (or other Continuous Improvement) certification.
  • Demonstrated leadership and strong interpersonal skills; ability to collaborate and influence across departments; comfort interacting with management, customers, and regulatory authorities; strength in technical interpretation and cross-functional communication.


NOTE: Bell/Textron Relocation Assistance is NOT available for this role.

What We Offer You in Return:

  • You'll be off every other Friday with our 9/80 work schedule
  • 80 hours of Personal Time Off (PTO)
  • 120 hours Vacation time
  • 12-13 paid holidays per year
  • 6 weeks parental leave
  • Tuition reimbursement
  • Competitive salary
  • Comprehensive health insurance
  • On-site clinic, pharmacy, physical therapy, and licensed counselor
  • Access to more than 11 Employee Resource Groups
  • And so much more


It's time to make your mark on the future of aviation. Join us on this mission, and let's make history together.

About Textron

Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna Aircraft Company, Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee, and Textron Systems.

Textron Careers

Joining Textron means becoming part of a global network of experienced professionals and leaders who are committed to driving innovation and excellence in various industries. At Textron, we offer a multitude of job opportunities that allow you to explore your potential and advance your career in a dynamic and supportive environment.

Work You’ll Do

At Textron, you will engage in meaningful work that makes a real impact. Whether you are in engineering, finance, manufacturing, or IT, every position contributes to our culture of innovation and leadership. Our team is dedicated to developing solutions that not only meet but exceed the needs of our customers across the globe.

Explore Our Diverse Opportunities

Textron is not just a company; it's a community where growth and development are encouraged. From entry-level positions to leadership roles, the diversity of paths available ensures that your career journey is uniquely yours. We offer professional development through a variety of training programs and mentorships, designed to enhance your skills and broaden your perspectives.

Internship Programs

Kickstart your career with a Textron internship. Our programs provide invaluable industry experience and a chance to see how your studies apply to real-world scenarios. Interns at Textron gain hands-on experience, work alongside seasoned professionals, and participate in projects that challenge and grow their skills.

Benefits and Culture

Textron is committed to the well-being and continuous growth of our employees. We offer competitive benefits packages that support the health, happiness, and security of our team and their families. Our culture is built on a foundation of respect, diversity, and inclusion, where everyone’s contribution is valued.

Join Our Team

We are always looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on our Textron Jobs portal. We look for individuals who are passionate about making a difference and ready to contribute to our culture of excellence.

Leadership and Development

Prepare to lead at Textron. Our leadership programs are designed to foster the next generation of industry leaders, equipped with the tools to innovate and drive success. Through targeted training and hands-on experience, you’ll develop the leadership skills necessary to advance within the company.

Stay Connected

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Networking and Career Growth

Enhance your career through Textron’s extensive networking opportunities. Connect with colleagues and leaders through our internal platforms and community events, helping you to build relationships and advance your career.

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Learn more about Textron
Size
33,000 employees
Market Cap
$14.6 billion
Industry
Aerospace & Defense
Net Income
$309 million
Founded
1923
5 Year Trend
-2.1%
Revenue
$11.6 billion
NASDAQ
TXT
* Ladders Estimates

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