What We're Looking For:
The Senior Quality Engineer is a key technical member of the Quality team, driving manufacturing excellence through a data-driven, fact-based approach across the product lifecycle - from NPI and supplier quality through in-process manufacturing, final test, shipment readiness, and after-market quality.
The role leads cross-functional issue resolution, process standardization, root cause and corrective action, and continuous improvement to reduce waste, rework, defects, and customer impact.
What You'll Do:
- Lead cross-functional rapid response to manufacturing, supplier, customer, and field quality issues.
- Analyze NCAR/nonconformance, process, test, RMA, and field-failure data to identify trends, root causes, and improvement priorities.
- Lead structured problem solving using 8D, 5 Whys, Fishbone, and other appropriate methods; implement and verify CAPA and effective containment.
- Develop and implement process standardization and quality controls, including Production Control Plans, PFMEA, SOPs, and work instructions.
- Drive in-process quality control, process capability, and Poka-Yoke/error-proofing to reduce defects, waste, and rework.
- Develop or support product test plans, commissioning, and test-rig performance testing; validate process changes through trials and capability studies.
- Lead product pre-shipment readiness reviews to ensure critical quality, test, documentation, and technical issues are resolved prior to release.
- Participate in design/NPI reviews for manufacturability, testability, component reliability, and quality risk.
- Support supplier audits and supplier corrective actions with Supplier Quality and Procurement to reduce recurring defects and failures.
What You'll Bring:
Experience:
- Minimum 5+ years of relevant quality engineering experience in a manufacturing environment.
- Manufacturing quality and quality systems experience, with complex engineered products and HVAC equipment.
- Demonstrated experience leading cross-functional RCA, corrective action, nonconformance resolution, and continuous improvement.
- Hands-on experience with in-process quality controls, process capability, PFMEA/Control Plans, standardized work, and error-proofing.
Education/Certifications:
- Bachelor's degree in mechanical, electrical or manufacturing engineering.
- Six Sigma, Kaizen, ISO is an asset
Technical Skills:
- Knowledge of New Product Development / NPI and stage-gate reviews.
- Knowledge of ISO 9001, UL, ASME, and RoHS requirements.
- Knowledge of reliability analysis, product/system qualification, and RMA processes.
- Working knowledge of PFMEA, Production Control Plans, SOPs/work instructions, process capability, and in-process quality control.
- Ability to develop/review product test plans, commissioning requirements, and test-rig performance results.
Core Competencies:
- Proven ability to work independently and lead effectively across cross-functional teams.
- Data-driven, fact-based, analytical, and critical-thinking approach with a strong sense of urgency.
- Excellent written and verbal communication skills, including customer-facing technical discussions.
- Collaborative, practical change leader with a continuous-improvement mindset.
What We Offer: EDIT TO REFLECT REGION AND OFFERING
- Competitive compensation.
- Health and Dental Benefits from day one.
- 401K matching program.
- A collaborative global environment with opportunities for growth.
