Crown Bioscience

Senior QA Specialist/Principal Specialist Client Support

Crown Bioscience$90K — $130K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BS/BA in Science or Engineering relevant to pharmaceutical/Life Science; AS/AA with 7-10 years of relevant experience.
  • Minimum 5 years in Pharmaceutical/Biotechnology with extensive knowledge of Quality Systems, Assurance, and Control.
  • 2 years in QA with direct client interaction; Project Management experience or training preferred.
  • Solid understanding of global GMP Quality and Regulatory requirements.
  • Experience in managing product release processes, deviation investigations, and CAPA.

Responsibilities

  • Act as liaison between KBI Quality and clients for batch status and quality metrics.
  • Address and escalate client concerns related to quality issues.
  • Collaborate with PMO team on quality topics.
  • Lead quality aspects in various project meetings and ensure accountability for decisions.
  • Ensure site readiness for audits and participate in compliance report-outs.
  • Represent KBI as a Quality expert in audits and client meetings.
  • Participate in deviating management activities and approve investigations.
  • Lead product and client complaint resolution activities.

Benefits

  • Annual bonus structure for all employees.
  • Medical, dental, and vision coverage.
  • Paid PTO and holidays.
  • Sabbatical program available.
  • 401K matching with 100% vesting in 60 days.
  • Employee recognition programs.
Full Job Description
Job Summary

Individual contributor and special project leader responsible for ensuring compliance with internal quality documents, regulatory requirements, and cGMP. The incumbent will serve as Quality-to-Quality client liaison and sometimes SME for the Quality team reporting cross-QA metrics and status for KBI and clients. The role is client-facing.

The incumbent will be responsible for supporting processes required for product release, including deviation investigation guidance and CAPA review and approvals. Additionally, the incumbent will be responsible for compiling, analyzing, and reporting of associated Quality and Client metrics. The completion of the Annual Product Quality Review for commercial programs is also required.

The role requires routine interactions with all functions supporting the external network, including interaction with functions across our company's global network.

Job Responsibilities
  • Provides interface between KBI Quality and client regarding batch status, Quality metrics, and Quality issues impacting batch disposition and disposition timeline.
  • Communicates client concerns to KBI teams; facilitates discussions as necessary to resolve client issues. Escalates issues to leadership as needed.
  • Routinely interfaces with the PMO team to ensure any Quality topics are addressed.
  • Serves as QA facilitator for the Quality aspect of all projects requiring QA support. Serves as the accountable Quality lead, decision maker, and delegate for project teams and in related meetings.
  • Supports audit / inspection readiness of the site. Participates in regulatory and other quality and compliance report-outs; reviews client audit outcomes to ensure appropriate corrective actions are implemented as assigned.
  • Serves as client liaison and quality representative on behalf of KBI in audits, client and other client facing meetings and those requiring a Quality SME where the job skills and proficiencies allow.
  • Supports Deviation Management activities by participating in investigational meetings, activities, writing as needed, and approving investigations.
  • Leads Product and Client Complaint activities in accordance with SOP and established requirements.
  • Supports efforts to ensure organization operates within established policies/procedures and complies with all applicable governmental regulations (cGMP, etc.), both domestic and foreign.


Minimum Requirements - Principal Quality Specialist
  • BS/BA Degree in Science or Engineering relevant to the pharmaceutical / Life Science or related industries AS/AA acceptable with 7-10 years of relevant experience as described below.
  • Minimum 5 years prior experience in the Pharmaceutical/Biotechnology industry with a thorough knowledge of Quality Systems, Quality Assurance, and Quality Control including solid knowledge of global GMP Quality and Regulatory requirements.
  • Minimum of 2 years of previous experience in QA and experience in a Client-Facing QA role. Project Management experience or formal training is a plus.


Minimum Requirements - Senior Quality Specialist
  • BS/BA Degree in Science or Engineering relevant to the pharmaceutical / Life Science or related industries AS/AA acceptable with 5-7 years of relevant experience as described below.
  • Minimum 3 years prior experience in the Pharmaceutical/Biotechnology industry with a thorough knowledge of Quality Systems, Quality Assurance, and Quality Control including solid knowledge of global GMP Quality and Regulatory requirements.
  • Minimum of 2 years of previous experience in QA and experience in a Client-Facing QA role.


Salary:

Senior: $90,000 - $115,000

Principal: $100,00 - $130,000

Salary range provided per current averages and expectations. The salary and job title for this opening will be based on the selected candidate's qualifications and experience and may be outside this range. KBI has a robust total rewards strategy which includes an annual bonus structure for all employees, medical, dental, and vision coverage, paid PTO and holidays, Sabbatical program, 401K matching with 100% vesting in 60 days and employee recognition programs

About Crown Bioscience

Crown Bioscience is a global drug discovery and development services company that specializes in preclinical research. The company was founded in 2006 and is headquartered in Shanghai, China. Crown Bioscience provides a range of services to pharmaceutical and biotechnology companies, including in vitro and in vivo testing, translational oncology, and more. The company has facilities in China, the United States, and Europe. Crown Bioscience is committed to advancing drug discovery and development through innovative research and technology.
Learn more about Crown Bioscience
Size
1,000 employees
Industry
Founded
2006

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