PayJoy

Senior Public Relations Manager

PayJoy • $100K — $130K *
San Francisco, CA 94112Hybrid
Media
5 - 7 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree or studying in Social Marketing.
  • 7+ years in public relations or communications, ideally in fintech or technology.
  • Proven track record of favorable media coverage.
  • Exceptional writing and storytelling skills in English (Spanish/Portuguese a plus).
  • Strategic thinker with execution focus in fast-paced environments.
  • Experience collaborating with senior leaders and partners.
  • Strong understanding of technology and financial inclusion in emerging markets.

Responsibilities

  • Develop and execute a global PR strategy to promote PayJoy's mission.
  • Build and maintain relationships with key journalists in business and social-impact sectors.
  • Collaborate with executives to create compelling storylines and op-eds.
  • Manage crisis and reputation communications effectively.
  • Write press materials to articulate PayJoy's narrative clearly.
  • Support media visibility at major forums and events.
  • Manage PR agencies to ensure quality and strategic alignment.
  • Track PR performance metrics for continuous improvement.

Benefits

  • 100% Company-funded health insurance for employee and family
  • Company-sponsored life and disability insurance
  • $2,000 annual Co-working Travel perk
  • $2,000 annual Professional Development perk
  • $340 monthly commuter benefit
  • 3% 401k contribution (up to IRS limits)
  • Home office equipment allowance and wellness perks
  • Catered lunches
  • 20 paid vacation days with unlimited sick leave
Full Job Description
This role

The Senior Public Relations Manager is responsible to lead the global public relations and communications strategy to strengthen the company's reputation and visibility across key markets building strong media relationships managing regional agencies and developing impactful storytelling that highlights PayJoy's mission innovation and social impact while ensuring consistent messaging and effective reputation management worldwide.

Key responsibilities

  • Develop and execute global PR strategy: Craft a cohesive media and communications strategy that amplifies PayJoy's mission and business momentum across key markets.
    • >
  • Media relations: Build and maintain strong relationships with top-tier business, technology, fintech, and social-impact journalists globally and regionally.
    • >
  • Storytelling and thought leadership: Partner with the executive team to develop compelling storylines, op-eds, and speaking opportunities that highlight PayJoy's innovation and impact.
    • >
  • Crisis and reputation management: Anticipate potential issues, manage responses, and ensure timely, aligned communication during critical moments.
    • >
  • Press materials and content creation: Write press releases, Q&As, briefing docs, and backgrounders that clearly articulate PayJoy's narrative and results.
    • >
  • Event and speaking support: Support media visibility and executive participation in major fintech, technology, and social-impact forums.
    • >
  • Agency management: Manage and collaborate with PR agencies across regions to ensure consistent quality and strategic alignment.
    • >
  • Measurement: Track, analyze, and report on PR performance metrics to continuously optimize communication effectiveness.
    • >


Qualifications

  • Bachelor's degree or studying in a field related to Social Marketing.
    • >
  • 7+ years of experience in public relations, communications, or corporate affairs (preferably in fintech, financial services, or technology).
    • >
  • Proven track record of building positive media coverage in global and regional markets.
    • >
  • Exceptional writing, storytelling, and message-development skills in English (Spanish or Portuguese a plus).
    • >
  • Strategic thinker with a bias for execution and comfort in fast-paced, high-growth environments.
    • >
  • Experience working cross-functionally with senior leaders and external partners.
    • >
  • Strong understanding of the intersection of technology, financial inclusion, and emerging markets.
    • >


Benefits

  • 100% Company-funded health insurance for employee and immediate family
  • Company-funded employee life and disability insurance
  • $2,000 annual Co-working Travel perk
  • $2,000 annual Professional Development perk
  • $340 Monthly Commuter benefit
  • 401k contribution of 3% of salary (up to IRS limits)
  • Headphone benefit, home office equipment allowance and wellness perks
  • Catered lunches
  • 20 paid vacation days, unlimited sick leave

About PayJoy

PayJoy is a financial technology company that provides smartphone financing solutions to consumers in emerging markets. The company was founded in 2015 and is headquartered in San Francisco, California. PayJoy partners with mobile network operators and retailers to offer affordable financing options to customers who may not have access to traditional credit. The company uses proprietary technology to assess creditworthiness and manage risk, and has developed a mobile app that allows customers to manage their accounts and make payments. PayJoy is committed to financial inclusion and has received several awards for its work, including the 2019 FT/IFC Transformational Business Award.
Learn more about PayJoy
Size
100 employees
Industry
Finance & Insurance
Founded
2015
* Ladders Estimates

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