Gresham, Smith and Partners

Senior Public Outreach Coordinator - Transportation Market

Gresham, Smith and Partners$80K — $95K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Communications, Public Relations, Urban Planning, or related field; master's degree preferred
  • Minimum of seven years in public outreach or related areas, ideally in engineering or transportation
  • Proven experience in leading public engagement initiatives and behavior-change campaigns
  • Exceptional verbal and written communication skills for diverse audiences
  • Strong digital engagement tool proficiency and social media strategy knowledge
  • Experience in conflict resolution and sensitive community concern management
  • Excellent organizational skills for managing multiple projects
  • Flexibility for evening and weekend work as required

Responsibilities

  • Lead public engagement strategies for transportation and infrastructure projects
  • Provide strategic counsel on communication best practices
  • Oversee community outreach initiatives including public meetings and digital events
  • Create high-impact communication materials, such as presentations and media kits
  • Develop content strategies for social media to promote projects
  • Serve as the senior liaison for education-focused projects and community stakeholders
  • Analyze engagement data to refine outreach methods and improve initiatives
  • Mentor junior staff on outreach planning and stakeholder engagement

Benefits

  • Flexible Schedules & Generous PTO
  • Healthcare (Medical, Dental, Vision, Wellness Programs)
  • 401(k) with Company Match
  • Short- & Long-term Disability, Paid Life & AD&D
  • Supplemental, Critical Care, Pet, Legal & ID Theft Insurance
  • Family Planning and Parental Leave
  • Mass/Public Transit Program
  • Telemedicine and Employee Assistance Program
Full Job Description


About You

  • A bachelor's degree in Communications, Public Relations, Urban Planning, or a related field, with a master's degree considered a plus
  • A minimum of seven years of experience in public outreach, community engagement, public affairs, or a related discipline, preferably within the engineering, transportation, or infrastructure sectors
  • A proven track record of designing and leading successful public engagement initiatives and supporting behavior-change campaigns across multiple channels
  • Exceptional verbal and written communication skills, with the ability to translate complex technical concepts for diverse audiences
  • Strong proficiency with digital engagement tools, social media strategy, and analytics
  • Experience facilitating discussions, resolving conflicts, and managing sensitive community concerns
  • Strong organizational skills, with the ability to manage multiple projects and deadlines in a fast-paced environment
  • Flexibility to work outside regular business hours, including evenings and weekends, based on project needs


About the Role

As a Senior Public Outreach Coordinator, you will:

  • Lead the development and implementation of public engagement structures and strategies for a variety of transportation, infrastructure, and development projects, including public education and engagement efforts
  • Provide strategic counsel to internal teams, clients, and partners on public communication best practices and risk mitigation strategies to enhance collaboration
  • Oversee the design and facilitation of community outreach initiatives, including public meetings, open houses, pop-up events, and digital engagement activities
  • Direct the creation of high-impact communication materials, including presentations, media kits, newsletters, flyers, websites, and multimedia content
  • Develop fact sheets, talking points, media responses, op-eds, and other materials to support client and project team communications
  • Develop and manage content strategies for social media and digital platforms to promote projects and increase public awareness, incorporating behavior-change research into campaign planning and implementation
  • Serve as the senior liaison for education-focused projects and pilot programs, coordinating among project teams, community stakeholders, and agency partners to ensure clear, transparent, and responsive communication
  • Analyze engagement data and public feedback to refine outreach methods and improve future initiatives
  • Mentor junior staff and provide guidance on outreach planning, content development, and stakeholder engagement techniques
  • Represent Gresham Smith at high-level stakeholder meetings, public forums, and industry events


Your work will directly contribute to shaping environments where people live, work, and thrive, all while growing your career within a supportive, people-first culture.

Join Us

If you're excited to bring your talents to a collaborative, people-first environment where you can make an impact while growing your career, we'd love to hear from you.

Here's what you can expect:

Professional Growth: In-house Learning, Tuition Reimbursement, Licensure Support, Professional Organization Engagement.

Culture that Cares: 93% of employees say they feel cared for, and 96% are confident in our future success.

Competitive Benefits:

  • Flexible Schedules & Generous PTO
  • Healthcare (Medical, Dental, Vision, Wellness Programs)
  • 401(k) with Company Match
  • Short- & Long-term Disability, Paid Life & AD&D
  • Supplemental, Critical Care, Pet, Legal & ID Theft Insurance
  • Family Planning and Parental Leave
  • Mass/Public Transit Program
  • Telemedicine and Employee Assistance Program


About Gresham, Smith and Partners

Gresham, Smith and Partners (GS&P) is a privately held architecture, engineering, and planning firm headquartered in Nashville, Tennessee. The firm was founded in 1967 and has since grown to employ over 1,100 professionals in offices across the United States. GS&P provides a wide range of services, including architecture, engineering, interior design, planning, environmental services, and program management. The firm has completed projects in a variety of sectors, including healthcare, aviation, transportation, corporate and urban design, and water resources. GS&P is committed to sustainability and has completed numerous LEED-certified projects. The firm has received numerous awards for its work, including the American Institute of Architects (AIA) National Firm Award in 2012.
Learn more about Gresham, Smith and Partners
Size
1,100 employees
Industry

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