Senior Property Manager I (Patrick Sullivan Apartments)

WinnCompanies

$80K — $85K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or GED equivalent required
  • 5-8 years of property management experience, particularly in affordable housing
  • 3-5 years of supervisory or managerial experience
  • Proficient in landlord and tenant laws and property management practices
  • Excellent skills in customer service and communication, both verbal and written
  • Ability to handle a diverse team and manage various personalities

Responsibilities

  • Plan and manage the daily operations of a large senior living property
  • Prepare and oversee the property's annual budget and financial reporting
  • Ensure timely rent collections and compliance with local regulations
  • Lead efforts to maintain high occupancy levels and manage tenant relations
  • Direct maintenance programs to keep property and grounds in top condition
  • Oversee training and development of on-site staff
  • Conduct regular well-being checks on residents, especially during severe weather

Benefits

  • Generous time off policies including paid holidays and accrued time off
  • 401(k) plan options with company match
  • Comprehensive health insurance plans including medical, dental, and vision
  • Flexible Spending and Health Savings Account options with employer contribution
  • Tuition reimbursement and continuous training opportunities
  • Wellbeing programs and lifestyle reimbursement options
  • Employee relief program for unforeseen financial hardships
Full Job Description
Senior Property Manager I to join our team at Patrick Sullivan Apartments, a 479-unit senior living, affordable housing community located in Chicago, IL.

In this role, you will Plan, control, and direct the daily operations of a single large, complex asset that may consist of multiple buildings, typically with 400+ units, or less given extenuating circumstances (e.g. major rehab). As the on-site Property Manager, maintain positive resident relations, meet the financial objectives of ownership and management, protect the value and integrity of the real estate, be responsible for all applicable regulatory standards and requirements, and manage on-site staff either directly or indirectly.

The salary range for this role is $80,000.00-$85,500.00 annually dependent on experience. The selected candidate will adhere to the following schedule: Monday through Friday from 8:00AM to 5:00PM and rotating Saturdays from 9:00AM to 12:00PM.

Responsibilities:
  • Prepare the property's annual budget for approval by senior management.
  • Provide reporting and monthly variance reporting.
  • Solicit bids, process purchase orders and invoices as needed in accordance with Winn Purchasing Policy.
  • Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn rent collection guidelines.
  • Through management of staff, collaborate with senior management to establish appropriate rent levels.
  • Review rent schedules.
  • Oversee preparation and submittal of increases and renewals.
  • Lead the property team to maintain optimum level of occupancy.
  • Process timely and accurate move-ins, move-outs, recertifications and renewals.
  • Approve rental applications adhering to property standards and all appropriate agency standards.
  • Follow company marketing policies and reporting requirements.
  • Provide oversight of property tenant files.
  • Ensure they are organized, complete and accurate.
  • Ensure that Property Software Data is accurate at all times.
  • Ensure that the site(s) maintain compliance with applicable state and federal program regulations.
  • Ensure the property and grounds are well maintained.
  • Direct maintenance team to implement maintenance programs and controls.
  • Report property incidents, accidents and injuries in accordance with company policy.
  • Resolve Resident issues and conflicts timely and in accordance with site guidelines.
  • Use company directives to screen, hire, and train new personnel.
  • Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
  • Use the company's Professional Development Program (PDP) to develop, train and engage site employees.
  • Conduct weekly staff meetings.
  • Conduct wellbeing checks on residents during inclement weather.
  • Move in's and outs.
  • Assisting with filing documents including recertification documentation.
  • Open work orders.
  • Understand, train and embody Winn Guiding Principles.
  • Provide interface and information flow in all insurance and liability issues.

Requirements:
  • High school diploma or GED equivalent.
  • 5-8 years of relevant property management experience in affordable housing.
  • 3-5 years of supervisory / managerial experience.
  • Knowledge of property management, including landlord and tenant laws.
  • Complete and obtain Rent Calculation Training & Certification within 120-days.
  • Complete CHA Yardi Training within 120-days.
  • Previous experience completing recertifications.
  • Previous affordable housing experience.
  • Experience with computer systems, particularly Microsoft Office and Real Page.
  • Excellent customer service skills.
  • Outstanding verbal and written communication skills.
  • Ability to multi-task and manage a fast-paced office environment.
  • Ability to manage and work with a diverse group of people and personalities.
  • Superb attention to detail.
  • Highly motivated, independent and a self-starter.

Preferred Qualifications:
  • Bachelor's degree.
  • Knowledge of LIHTC and HUD regulations.
  • Previous experience with RAD Program.
  • Previous experience working with Chicago Housing Authority.
  • Experience with Yardi or RealPage property management software.
  • Knowledge of marketing and leasing techniques.
  • NAHP - CPL, SHCM, CAM (MA - C3P) designations.
  • CAM - RAM & ARM honored; CGPM - NAA or NAMA honored designations.


Our Benefits:

Regular full-time US employees are eligible to participate in the following benefits:
  • Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
  • 401(k) plan options with a company match
  • Various Comprehensive Medical, Dental, & Vision plan options
  • Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
  • Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
  • Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
  • Tuition Reimbursement program and continuous training and development opportunities
  • Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
  • Employee Corporate Discount Programs
  • Flexible and/or Hybrid schedules are available for certain roles
  • Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
  • To learn more, visit winnbenefits.com


Salary will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Internal candidates, please apply here: Internal Careers Hub

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