Senior Property & Casualty Account Manager

Community Financial System, Inc.

$72K — $124K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma required.
  • Property/Casualty License required.
  • CISR Designation is preferred.
  • 5 years of insurance experience required.
  • Experience with Agency Management Systems, preferably Applied Epic, is a plus.
  • Strong interpersonal and communication skills necessary.
  • Self-motivated with good organizational and time management abilities.

Responsibilities

  • Develop and maintain positive client relationships.
  • Introduce and promote new products to clients.
  • Encourage clients to utilize added-value services for existing product lines.
  • Consult on coverage options for client needs.
  • Deliver prompt and effective customer service to clients.
  • Prepare accurate submissions to insurance carriers, including detailed analyses.
  • Negotiate with underwriters to adjust policies based on client requirements.

Benefits

  • 11 paid holidays annually.
  • Generous paid vacation policy.
  • Comprehensive Medical, Vision & Dental insurance.
  • 401K plan with a generous match.
  • Pension plan included.
  • Tuition reimbursement assistance available.
  • Banking discounts offered.
Full Job Description
Overview

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Develop and maintain good working relationships with clients.
  • Introduce and promote new products through communication with clients.
  • Increase the profitability of existing product lines by encouraging clients to use added-value services wherever possible.
  • Consult on the most effective coverage for a particular need.
  • Deliver good customer service by responding swiftly to queries and concerns from clients.
  • Communicate with colleagues & carrier representatives to maintain knowledge of new and existing products and online quoting platforms.
  • Prepare complete and accurate submissions to insurance carriers including narrative & loss analysis.
  • Follow-up with Insurance Carriers to ensure they have adequate information to deliver a timely quote.
  • Working with producers, obtain additional information from clients required for Insurance Carriers offering quotes.
  • Check quotes against Agency Management System for accuracy of coverage.
  • Review, update, input quoted data into company proposals.
  • Bind coverage and update Agency Management System to reflect issuance instructions.
  • Work within team, other departments and with Producer or Account Executive to discuss the execution of strategies.
  • Participate in meetings with Carriers to obtain knowledge of markets
  • Ensure compliance with procedures of OneGroup by keeping up to date with all changes.
  • Negotiate with underwriters to amend policies where necessary in order to meet client demand.
  • Working knowledge and competency in use of Agency Management System (Applied Epic), Microsoft Office, and other software as required by position.
  • Technical proficiency with coverages and various types of insurance policies as appropriate.
  • Participate in seminars and training for skill and knowledge development.
  • Perform other duties as required.

Qualifications

Education:
  • High School Diploma

Professional Certifications/Licenses:
  • Property/Casualty License Required
  • Maintain Agent/Broker License through continuing education
  • Earn or maintain CISR Designation

Experience/Skills:
  • 5 years Insurance Experience Required
  • Working knowledge of Agency Management Systems
  • Experience in the Applied Epic system is a plus but not required
  • Ability to use menu-driven software in addition to Microsoft office to include Outlook, Word and Excel programs
  • Knowledge of Acord forms
  • Self-motivated, ability to work independently and within a team
  • Good organizational skills with the ability to manage multiple tasks efficiently
  • Excellent oral and written communication and interpersonal skills
  • An interest in meeting new people and relationship management skills
  • Display trustworthiness, integrity, sincerity and discretion
  • Good customer service skills
  • A results-driven approach to meet core responsibilities and deadlines
  • Attention to detail and accurate record keeping
  • The ability to develop and deliver innovative ideas
  • Excellent time management skills
  • Must possess a valid driver's license and clean motor vehicle record
  • Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner
  • All applicants must be 18 years of age or older


Other Job Information

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

Minimum

USD $72,000.00/Yr.
Maximum

USD $124,686.00/Yr.

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