The Senior Project Manager esponsible for the successful execution of larger client-facing, revenue-generating professional service engagements involving the delivery of Deluxe solutions in various stages in their maturity spanning from pre-production-ready to fully deployed. There are frequently requirements for the modification of these software solutions by extended members of the project team and this individual is responsible for facilitating those activities in line with project execution for the client. Accordingly, this role is accountable for ensuring the highest quality client delivery with emphasis on meeting project deadlines and goals, while staying within project budgets.
- Develop, maintain, and execute comprehensive project plan/timeline that sets deadlines and assigns responsibilities for the entire engagement. Monitor s project progress ; coordinate s project resources and activities for all internal project team resources, vendors or third-party partners, and clients from initiation to completion . Prepare s and deliver s project status reports for internal and external stakeholders and from operations to top level executives. Manages projects as large as 1,500 - 5,000 hours in scope and up to five concurrent projects with overall portfolio of $1.5 - $2.5 MM in revenue at any given time.
- Reviews all executed sales order documents (e.g. SOW, Order Agreements, etc.) on assigned projects to understand project scope, deliverables, and resources required to effectively deliver the solution. Participate in transition discussions from Sales to PS to verify understanding and clarify any outstanding questions accurately and efficiently from the start of the project. Lead and contribute to organizational continuous improvement through documented initiatives and lessons learned from projects.
- Identif ies and manag es potential risks to the success of the project by assessing their likelihood of occurrence and potential impact and establishing a m itigation plan. Resolve s project issues by clarifying the issue, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Thoughtfully consider s the proper level of engagement necessary for the escalation of issues that ensures the most timely and satisfactory resolution of issues .
- Provide s accurate forecasting for project revenue and billable service hours. Ensure optimal resource utilization by managing and updating project and resource schedules. Release resources as soon as practical so they may be maximized against other billable activities.
Basic Qualifications (BQs) Education and Experience : Bachelor's degree in business (emphasis in project management) plus 5 years of project management experience; 5 years' managing projects; 5 year's serving external clients. PM Certification is required.
Preferred Qualifications:
Education : Bachelors in Business Administration, Project or Program Management
Experience : 5 years of Project management experience with at least five years serving external clients
Additional Basic Qualifications:
Must be 18 years of age or older
CompensationThe compensation range for this position is $100,000.00 - $120,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.
BenefitsIn line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
- Healthcare (Medical, Dental, Vision)
- Paid Time Off, Volunteer Time Off, and Holidays
- Employer-Matched Retirement Plan
- Employee Stock Purchase Plan
- Short-Term and Long-Term Disability
- Infertility Treatment, Adoption and Surrogacy Assistance
- Tuition Reimbursement
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
