Work Location:Toronto, Ontario, Canada
Hours:37.5
Line of Business:Enterprise Enabling Functions
Pay Details:$115,600 - $163,200 CAD
Job Description:Job Description SummaryThe Senior Project Manager will support the successful delivery of TD's Payments Modernization portfolio, with a primary focus on Modern High Value Payments and related cross-border wires modernization initiatives. This role will lead complex delivery planning, integrated execution, governance coordination, RAID management, stakeholder engagement, vendor coordination, and executive-ready reporting across business, operations, technology, risk, compliance, and vendor partners.
The role requires a strong delivery leader who can operate in a highly matrixed environment, manage multiple releases and dependencies, support TD delivery governance expectations, and help drive disciplined execution across program workstreams. The successful candidate will bring strong project management experience, payments domain knowledge, delivery lifecycle discipline, and the ability to communicate clearly with senior stakeholders.
Key AccountabilitiesCustomer / Business Delivery- Lead planning and execution for assigned Payments Modernization releases, workstreams, and delivery activities, ensuring scope, milestones, dependencies, risks, and decisions are actively managed.
- Partner with business, operations, technology, product, risk, compliance, change management, finance, and vendor stakeholders to align delivery expectations and maintain clear ownership across workstreams.
- Support Modern High Value Payments delivery activities, including release planning, integration readiness, operational readiness, vendor deliverables, testing coordination, implementation planning, and transition-to-BAU considerations.
- Translate complex delivery activity into clear, actionable plans, status updates, escalation materials, and decision-ready recommendations for leadership and governance forums.
Shareholder / Governance, Risk, and Controls- Maintain delivery discipline in alignment with TD governance expectations, including project delivery lifecycle checkpoints, required artifacts, approvals, RAID management, financial tracking inputs, and escalation protocols.
- Identify, document, and actively manage risks, assumptions, issues, dependencies, decisions, and change impacts; ensure mitigation plans, owners, due dates, and escalation paths are clearly defined.
- Support regulatory, operational, technology, and compliance considerations associated with high-value payments modernization, ISO 20022 enablement, cross-border wires, vendor integration, and platform transition activities.
- Prepare materials for working groups, leadership reviews, steering forums, and executive updates, ensuring content is concise, fact-based, action-oriented, and aligned to TD standards.
Employee / Team- Demonstrate inclusive leadership and model TD's shared commitments by fostering collaboration, transparency, accountability, and respectful challenge across cross-functional teams.
- Drive follow-through by ensuring owners, due dates, actions, risks, and decisions are clearly captured, communicated, and tracked to closure.
- Support a positive delivery culture focused on execution discipline, continuous improvement, proactive issue resolution, and strong stakeholder partnership.
- Coach and guide project team members, analysts, scrum masters, and delivery partners as needed to strengthen planning quality, reporting discipline, and governance readiness.
Depth and Scope- Leads medium-to-high complexity initiatives or workstreams within a large enterprise payments modernization program.
- Operates across multiple delivery organizations, jurisdictions, stakeholders, vendors, and impacted platforms.
- Requires strong judgment to manage ambiguity, escalate appropriately, and balance delivery speed with governance, risk, control, and operational readiness expectations.
- Works independently with limited direction while ensuring alignment with the Delivery Lead, Technology Owner, Business Owner, Product partners, and senior leadership.
- Regularly interfaces with senior stakeholders and contributes to governance materials, executive updates, release readiness discussions, and delivery decisioning.
Required Skills and Experience- 10+ years of progressive project management or delivery leadership experience, preferably within banking, financial services, payments, technology delivery, or large-scale transformation programs.
- Demonstrated experience managing complex projects across business, operations, technology, vendor, risk, compliance, finance, testing, change management, and governance stakeholders.
- Strong knowledge of project management disciplines, including integrated planning, milestone management, dependency tracking, RAID management, financial awareness, governance reporting, and executive communications.
- Experience working within Agile, waterfall, or hybrid delivery models, including coordination across scrum teams, delivery pods, release plans, and cross-functional working groups.
- Strong understanding of payments, wires, high-value payments, ISO 20022, SWIFT, Fedwire, payment operations, or payment processing workflows preferred.
- Experience with vendor deliverables, SOW coordination, delivery checkpoints, requirements/design documentation, testing readiness, implementation planning, and production readiness preferred.
- Excellent written and verbal communication skills, including the ability to produce concise leadership updates, meeting materials, action summaries, escalation notes, and decision-ready recommendations.
- Strong organizational skills with the ability to manage competing priorities, maintain delivery momentum, and drive closure across multiple owners and stakeholders.
- Proficiency with Microsoft Office, project planning tools, collaboration platforms, JIRA/Confluence, Clarity, and reporting materials used to manage enterprise delivery execution.
Education and Certifications- Undergraduate degree or equivalent experience required.
- Project Management Professional (PMP), Agile, Scrum Master, SAFe, or related delivery certification considered an asset.
- Payments, banking operations, risk management, change delivery, or financial services transformation experience considered an asset.
TD Leadership and Colleague Expectations- Build deep relationships across business, technology, operations, risk, and vendor partners to support One TD delivery outcomes.
- Execute with discipline, urgency, and accountability while maintaining strong risk and control awareness.
- Simplify complex delivery information into clear messages, action plans, and decision materials for senior stakeholders.
- Do the right thing by owning risks, raising issues early, and ensuring decisions are transparent and well documented.
- Win together by fostering collaboration, constructive challenge, inclusivity, and shared accountability across teams.
Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & OnboardingWe will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):Sans Objet
