Lincoln Electric Holdings Inc

Senior Project Manager, Manufacturing IT Service Operations

Lincoln Electric Holdings Inc$125K — $170K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Business, or related field.
  • 8+ years of experience in IT project or program management.
  • Experience in service operations or IT service management environments.
  • Experience supporting manufacturing or shop floor systems.
  • Knowledge of incident, problem, and change management practices.

Responsibilities

  • Manage a portfolio of initiatives supporting shop floor IT systems and site support.
  • Convert recurring operational issues into projects with clear scope and outcomes.
  • Prioritize work based on production impact and business needs.
  • Implement PMO processes including governance and controls.
  • Partner with service teams to analyze incident trends and identify root causes.
  • Coordinate efforts across multiple IT and operational teams.
  • Provide regular status updates on projects and initiatives.

Benefits

  • Remote work flexibility.
  • Opportunities for professional development and continuous improvement.
  • Collaborative work environment across teams.
  • Travel opportunities to different facilities within North America and globally.
Full Job Description
Location: Remote
Employment Status: Salary Full-Time
Function: Information Technology
Pay Grade and Range: APM010-P4 ($125,00 - $170,000)
Bonus Plan: AIP
Target Bonus: 15.0
Recruiter: Allison SchockReq ID: 29640

Position Summary

Lincoln Electric is seeking an experienced Project Manager to support the Manufacturing Infrastructure Operations team. This team is responsible for shop floor IT systems and site support, with an initial focus on Cleveland and Mentor and a global scope over time.

This role will manage service-related initiatives, improve execution discipline, and help transition work from reactive support to planned delivery.

Key Responsibilities

  • Manage a portfolio of initiatives supporting:
    • Shop floor systems including cross functional programs (e.g. networks, server, devices, security, infrastructure)
    • Site IT support and ServiceDesk improvements
  • Convert recurring operational issues into defined projects with clear scope and outcomes
  • Prioritize work based on production impact, risk, and business needs
  • Apply Lincoln standard PMO processes:
    • Implement program governance and controls
    • Intake, planning, execution, and closure
    • Tracking of scope, schedule, risks, and dependencies
  • Partner with service teams to:
    • Review incident trends
    • Identify root causes
    • Deliver follow-up initiatives to reduce repeat issues
  • Coordinate across multiple teams including:
    • Shop floor IT
    • Network and infrastructure
    • Cybersecurity
    • Desktop support
  • Work with manufacturing and plant teams to align IT activities with operational needs and schedules
  • Provide regular status updates, including risks, issues, and outcomes
  • Implement continuous improvement in enhancing delivery and operations in manufacturing IT


Success Measures

  • Improved visibility of work and priorities
  • Reduction in repeat operational issues
  • Consistent use of PMO processes
  • Effective coordination across teams supporting shop floor IT
  • Ability to travel (25%) to other Lincoln facilities, subsidiaries in NA and globally as needed


Qualifications

Required:
  • Bachelor's in Computer Science, Information Technology, Business or related
  • 8+ years of experience in IT project or program management
  • Experience working in service operations or ITSM environments
  • Experience supporting manufacturing or shop floor systems

Skills:
  • Knowledge of incident, problem, and change management practices
  • Ability to manage work across multiple teams
  • Strong communication and coordination skills
  • Ability to work in operational, time-sensitive environments

Preferred:
  • Project management certification (e.g., PMP)
  • Experience with plant systems and IT service operations
  • Experience supporting multi-site or global environments


About Lincoln Electric Holdings Inc

Lincoln Electric is a global manufacturer and the market leader of the highest quality welding, cutting and joining products. The company has a strong focus on research and development, and has been responsible for many of the innovations that have revolutionized the welding industry. Lincoln Electric has a strong commitment to sustainability and has been recognized for its efforts in this area. The company has a presence in over 160 countries and has a reputation for providing excellent customer service.
Learn more about Lincoln Electric Holdings Inc
Size
11,000 employees
Market Cap
$8.3 billion
Industry
Net Income
$206.1 million
Founded
1895
5 Year Trend
+7.3%
Revenue
$2.6 billion
NASDAQ

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