Global Payments

Senior Project Manager

Global Payments$100K — $130K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree preferred; relevant experience accepted in lieu.
  • Minimum 8+ years related experience, particularly in software implementations.
  • Experience in business information systems or finance required.
  • Discipline in enterprise-level project management, especially global software.
  • Familiarity with Cloud and On-Premises application implementations.
  • Strong presentation and communication skills for diverse audiences.
  • Experience with MS Project or similar project management tools.

Responsibilities

  • Establish and lead project and customer Steering Committees.
  • Conduct weekly project status meetings addressing timelines, budgets, and risks.
  • Manage project scope and collaborate on developing SOWs or Change Requests.
  • Oversee project lifecycle from analysis and design to implementation.
  • Manage team staffing with Services leadership to optimize project delivery.
  • Anticipate deviations in plans or schedules and take corrective action.
  • Communicate project information clearly as the primary point of contact.

Benefits

  • Flexible remote working arrangements.
  • Opportunity to engage with a diverse set of customers.
  • Access to professional development and project management best practices.
  • Visibility and influence over key customer relationships.
  • Collaboration with experienced project delivery teams.
Full Job Description
#LI-Remote position

Summary of This Role

As a Senior Project Manager, you will have the opportunity to be the key champion for an assigned set of customers within MineralTree. We are looking for an experienced, services-oriented, and results-driven Senior Project Manager responsible for engaging with our customers, building relationships with key stakeholders, delivering professional services, and understanding their usage of MineralTree products.

This role requires exceptional customer centricity, team building, a motivational style, and analytical skills. The candidate should have experience with software implementations either with an enterprise software company or a systems integrator or consulting organization. The Senior Project Manager has overall ownership in the execution of all implementation tasks.

Project Status:
  • Establish and drive project and customer-based Steering Committees
  • Weekly project status meetings to address key factors including, timeline, budget, risks, action items, and resources


Project Scoping and Estimating:
  • Manage and control project scope
  • Work side by side with the project team and sales team to develop level of effort estimates and well-structured SOWs or Change Requests for client projects


Oversight and Guidance of Day-to-Day Project Delivery Teams:
  • Manage the project lifecycle and project team, from analysis and design through implementation and deployment
  • Work with Services leadership to determine optimal project staffing
  • Experience creating detailed project workplans in MS Project or similar tool
  • Manage and control scope changes and ensure team is following change management
  • Ensure project team utilizes best practices and methodologies
  • Anticipate and catch deviations from a plan or schedule early; maintain overall responsibility for scope and budget of projects, including the development and processing of change orders
  • Identify, log, analyze and manage potential and actual issues and risks, taking corrective action by tackling day-to-day issues head on and reviewing how more serious issues and risks might impact scope, schedule, quality, and cost
  • Manage potential escalations proactively to limit their impact to the project and customer relationship
  • Resolve conflicts related to schedule, solution, and team performance
  • Coach and guide team members to complete tasks and project deliverables
  • Must act as primary source for communication of project information and is the owner of the project work plan


What Are We Looking For in This Role?

Minimum Qualifications
  • Bachelor's Degree
  • Relevant Experience or Degree in: Major in Business or Computer Science preferred, other majors considered. Willing to accept additional experience in lieu of a degree, TSYS systems or industry related experience strongly preferred.
  • Typically Minimum 8+ Years Related Experience
  • Experience in business, information systems, or finance related field required.
  • Disciplined, enterprise-level Project Management of global software implementations
  • Consulting experience with a consulting organization or within an enterprise software company (Professional Services)
  • Experience implementing Cloud and On-Premises applications
  • Enterprise project experience with Accounts Payable and Procure-to-Pay verticals a significant plus
  • Great presentation and communication skills, including the ability to convey complex technical issues to a non-technical audience
  • Recent experience in managing software-as-a-service projects a plus, particularly when migrating from on-premise solutions
  • Proven track record of experience and customer success in IT project rollouts
  • Excellent verbal and written skills
  • Experience with MS Project or similar project management tools
  • Resource Planning utilizing Enterprise tools such as CA Clarity, Mavenlink, Project Online is a plus
  • PMP Certification or similar certification preferred
  • Travel expectations: up to 10-25%
  • Candidate must be self-starter from project start to project closure in a working-remotely environment


Preferred Qualifications
  • Master's Degree
  • Masters in Business Administration (MBA)
  • Typically Minimum 8+ Years Related Experience
  • Experience in system integration, implementations, and conversions preferred.


What Are Our Desired Skills and Capabilities?
  • Skills / Knowledge - Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. Barriers to entry such as technical committee review may exist at this level.
  • Job Complexity - Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups.
  • Supervision - Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.
  • Problem Solving - A seasoned, experienced professional with strong problem solving skills and problem resolution is based on a broad base of business knowledge.
  • Prioritizing/Multi-tasking - Ability to manage priorities in a matrix managed environment.
  • Facilitation and Negotiation - Ability to stay on task and lead to results, maintain scope, and negotiate between differing objectives to arrive at consensus within timeframes given.

About Global Payments

Global Payments (NYSE: GPN) is a transaction processors and offers worldwide electronic transaction processing services through their high speed, robust electronic information networks. These networks process billions of business and consumer payment card and money transfer transactions annually for customers in the United States, Canada, Europe and Latin America. Global Payments also provides business-to-business payment card and processing services, such as money transfer, cash management, financial electronic data interchange, management information and reporting services.

Global Payments Careers

Join the dynamic team at Global Payments, a leader in payment technology services worldwide. As a pivotal player in the financial technology sector, Global Payments offers unparalleled job opportunities that propel your career forward through innovation and leadership.

Work You’ll Do

At Global Payments, you’ll engage in meaningful work that directly impacts global commerce. Our team is dedicated to redefining how money moves around the world, and by joining us, you’ll contribute to a secure, seamless payment experience for businesses and consumers alike.

Empower Your Professional Growth

Global Payments is not just a company; it's a vibrant community where career growth is fostered through comprehensive leadership and diversity training programs. We believe in nurturing the skills of our employees with advanced training and ample networking opportunities, ensuring every team member can achieve their career aspirations.

Innovate with Us

Innovation is at the heart of Global Payments. Our employees are encouraged to think big and create solutions that influence the industry. With a culture that thrives on new ideas, we provide the tools and freedom necessary for professional breakthroughs.

Join Our Inclusive Team

Diversity and inclusion are the foundations of our corporate culture. At Global Payments, we celebrate diverse perspectives and believe they contribute to our success. We are committed to creating an inclusive environment where all team members, regardless of their background, can thrive.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Global Payments has a position for you. From full-time positions to internships, our hiring process is designed to find not just the right skills but also the right fit for our culture.

Benefits That Work For You

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From health insurance to retirement plans, and flexible working conditions, we ensure our team is equipped to succeed both at work and in life.

Stay Connected

Stay up-to-date with the latest from Global Payments: - **Explore Careers**: Discover the various career paths available at Global Payments. From technology to customer support, find the role that best suits your skills and passions. - **Prepare for Your Interview**: Gain insights into our interview process and find tips on how to prepare your resume to stand out. - **Learn and Develop**: Find out more about our commitment to employee development and how we support your professional growth through continuous learning and opportunities.

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Global Payments? Explore our job opportunities and find out how your expertise can help shape the future of global payments.

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Learn more about Global Payments
Size
25,000 employees
Market Cap
$25.8 billion
Industry
Net Income
$584.5 million
Founded
1967
5 Year Trend
+31.1%
Revenue
$7.4 billion
NASDAQ

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