Capital One Financial Corporation

Senior Project Manager (Chief of Staff)

Capital One Financial Corporation$105K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or military experience
  • 3+ years of Project Management experience
  • Master's/MBA degree preferred
  • 5+ years of Project Management experience preferred
  • 1+ year of People Management experience preferred
  • PMP, Lean, Agile or Six Sigma certification preferred
  • Strong communication, collaboration, problem solving and influencing skills

Responsibilities

  • Manage operational rhythms including meetings, reviews, and goal tracking.
  • Lead internal communication strategies for strategic alignment.
  • Drive associate engagement and culture initiatives to enhance morale.
  • Oversee medium to large-scale cross-departmental projects.
  • Ensure project deliverables, timelines, and budgets are met; mitigate risks.
  • Plan and execute project plans through all phases: feasibility to implementation.
  • Conduct meetings, document progress, and report to stakeholders.

Benefits

  • Comprehensive health benefits
  • Financial benefits including performance-based incentives
  • Support for total well-being programs
  • Inclusive workplace culture initiatives
  • Eligibility for benefits varies by employment status and level
Full Job Description
Senior Project Manager (Chief of Staff)

As a Senior Project Manager at Capital One, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role, you will work closely with key stakeholders to deliver results that will have a direct impact on the bottom line of the company. You will work with smart, talented people who will challenge you to excel. You will be rewarded for your passion and your achievements.

General Responsibilities:

  • Manage the operational "rhythm of the business" for the tower, including the design, execution, and optimization of leadership meetings, business reviews, and goal/OKR tracking.

  • Lead internal communication strategies and channels (e.g., Slack, team newsletters, executive comms and decks) to ensure strategic alignment and transparency across the organization.

  • Drive associate engagement and culture initiatives, analyzing team sentiment/AAS to design impactful programs that enhance morale, retention, and inclusion.

  • Work on medium to large-scale complex, cross-departmental projects that have a direct impact on the company

  • Drive cross-functional projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed; manage complex up and downstream project impacts.

  • Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation.

  • Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation

  • Conduct regular meetings with the project team.  Document progress and report to stakeholders on project status.

  • Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery

  • Forge relationships with key stakeholders to ensure delivery of commitments

  • Identify ways to improve and streamline business process
    The person will:

  • Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work

  • Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes

  • Demonstrate organizational agility to adapt to changing demands

  • Display strong consulting and collaboration skills

Basic Qualifications:

  • Bachelor’s Degree or Military experience

  • At least 3 years of Project Management experience

Preferred Qualifications:

  • Masters / MBA degree

  • At least 5 years of Project Management experience

  • At least 1 year of People Management experience

  • PMP, Lean, Agile or Six Sigma certification

  • Strong communication and collaboration skills

  • Strong problem solving and influencing skills

  • Work experience achieving results with complex projects

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $87,700 - $100,100 for Sr. Project Manager


 

McLean, VA: $96,500 - $110,100 for Sr. Project Manager


 

New York, NY: $105,300 - $120,100 for Sr. Project Manager


 

Richmond, VA: $87,700 - $100,100 for Sr. Project Manager


 

Riverwoods, IL: $87,700 - $100,100 for Sr. Project Manager


 


 


 


 


 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

About Capital One Financial Corporation

Chevy Chase Bank is the greater Washington region's largest locally-owned banking institution providing a complete array of financial products and services to consumers and businesses in Maryland, Virginia, and the District of Columbia. The Bank, which is headquartered in Bethesda, Maryland, has approximately 250 branches and over 1,000 ATMs, more than anyone else in the greater Washington market. Chevy Chase Bank currently has over $16 billion in assets and services over 1 million customers. For more information about Chevy Chase Bank, please visit chevychasebank.com.

Capital One Financial Corporation Careers

Join the vibrant team at Capital One Financial Corporation, a leader in the financial services industry, where innovation meets purpose-driven leadership. As one of the most forward-thinking companies in banking, Capital One is the perfect place to jumpstart or advance your career with a myriad of job opportunities in various fields.

Work You’ll Do

At Capital One, we are committed to excellence and setting our team members up for success. By joining our dynamic team, you will engage in meaningful work that makes a real difference. From developing cutting-edge technology to crafting personalized financial solutions, every position at Capital One is geared towards redefining the future of banking.

Innovate and Lead

Capital One is not just a company; it's a hub of innovation and leadership. We empower our professionals to lead with their ideas and see them come to life. Our culture thrives on diversity and the unique perspectives each team member brings. Here, your skills in networking, problem-solving, and leadership will not only be valued but also nurtured through professional development and diversity training.

Grow Your Career

Capital One is deeply invested in the growth and development of its employees. With robust training programs, mentorship, and resources for professional enhancement, we ensure that your career trajectory aligns with your personal and professional goals. Whether it’s rising through the ranks or switching tracks via internal job opportunities, your growth is our priority.

Internship and Employment Opportunities

For those starting their journey, Capital One offers enriching internship programs that provide a glimpse into the culture and work ethic that drives our success. Interns gain hands-on experience, valuable insights, and the opportunity to network with leaders across the company. For seasoned professionals, we offer positions that challenge your expertise while encouraging balance and innovation.

Benefits and Culture

Choosing to work at Capital One means opting for a lifestyle where your well-being is prioritized. Our benefits package is designed to support you both at work and in your personal life, encompassing health, finance, and family. The inclusive culture at Capital One ensures that everyone, regardless of background, has the opportunity to thrive.

Join Our Team

Explore the various career paths available at Capital One and discover how your skills and passions can align with our mission. We are continuously hiring across multiple disciplines, eager to welcome curious, creative, and driven individuals to our team.

Stay Connected

Keep up to date with the latest in career opportunities and company news by joining our network. Tailor your job alerts to match your career preferences and get insider tips that can transform your application process, from crafting your resume to acing your interview.

Search Capital One Jobs

Ready to take the next step in your career? Search open positions that match your skills and interests. At Capital One, your next job opportunity could be the gateway to a fulfilling and prosperous career.

Read Careers Blog

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Capital One Financial Corporation is not just a company—it's a place where you can make an impact. Discover the opportunities waiting for you in a career at Capital One. Join us and shape the future of banking with your vision, skills, and enthusiasm.
Learn more about Capital One Financial Corporation
Size
51,500 employees
Market Cap
$34.1 billion
Industry
Net Income
$2.7 billion
Founded
1994
5 Year Trend
+2.4%
NASDAQ

Similar Jobs

More Jobs at Capital One Financial Corporation

More Business Services Jobs

Find similar Senior Project Manager (Chief of Staff) jobs: