Senior Project Manager, Business Transformation

Four Hands

$100K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of project management experience
  • Bachelor's degree or equivalent education/experience
  • Proven track record directing large-scale, cross-functional projects
  • Advanced proficiency in Microsoft Office and project management software
  • Exceptional written and verbal communication skills
  • Strong analytical and problem-solving abilities
  • Certifications like PMP or CSM preferred, Agile or Six Sigma a plus

Responsibilities

  • Direct large-scale, complex projects from inception to closure
  • Create detailed project plans with defined scope, deliverables, and schedules
  • Proactively manage changes in project scope and devise contingency plans
  • Build and maintain business relationships for project success
  • Liaise among project teams, stakeholders, and executive leadership
  • Allocate and manage project budgets and resources efficiently
  • Identify and implement process optimization initiatives

Benefits

  • Work in a hybrid setting that promotes both independent and collaborative work environments
  • Be part of a company that values openness, excellence, responsibility, and team spirit
  • Opportunity to mentor less experienced project managers and support their development
Full Job Description
This Senior Project Manager will lead large-scale, complex projects that directly advance Four Hands' strategic objectives, primarily across Sales, Marketing, Creative Services, Digital Experience, and Sales Operations areas. From project initiation through closure, the role will work closely with business owners, technology teams, third party partners, and executive leadership to ensure deliverables are completed on time, within scope, and on budget.

The ideal candidate brings deep project management expertise and operates with autonomy, managing cross-functional teams, navigating ambiguity, and proactively mitigating risks to deliver results. The individual has strong collaboration skills, best-in-class written and verbal communication, and the ability to influence outcomes across the organization.

In This Role
  • Direct large-scale, complex projects from end to end with autonomy, including planning, resource allocation, scheduling, execution, and closure
  • Create comprehensive project plans encompassing charters, defined scope, deliverables, dependencies, schedules, and resource plans
  • Proactively manage changes in project scope, identify potential issues, and devise contingency plans
  • Build, develop, and grow business relationships vital to project success across internal teams and external partners
  • Liaise between project teams, cross-functional stakeholders, external partners, and executive leadership to ensure alignment on deliverables, timelines, and expectations
  • Allocate and manage project budgets, resources, and hours; adjust allocations as project needs evolve
  • Identify impacted business processes and implement process optimization and modernization initiatives
  • Establish and execute comprehensive communication plans for all project stakeholders
  • Support change management by developing consistent policies and procedures across all project phases
  • Perform post-project reviews to ensure achievement of business objectives and identify improvement opportunities
  • Use experience, innovation, and judgment to make decisions that may be based on partial information
  • Provide informal guidance and mentorship to less experienced project managers
  • Support other Strategic Program Management projects as needed
  • Other duties as assigned, in accordance with training and qualifications
  • Uphold the Core Values and be a valuable member of the Four Hands Team
    • Be open and honest
    • Reach for excellence
    • Act with responsibility
    • Value the whole person
    • Enjoy the journey

The Ideal Person
  • 5+ years of project management experience
  • Bachelor's degree or equivalent combination of education and experience
  • Demonstrated success directing large-scale, cross-functional projects with multiple workstreams
  • Advanced knowledge of Microsoft Office Suite and proficiency with project management software
  • Exceptional written and verbal communication skills; ability to present to all levels of leadership
  • Strong analytical and problem-solving skills; ability to handle ambiguity and make timely decisions balancing analysis with decisiveness
  • Results-oriented approach with a track record of delivering projects on time, on scope, and on budget
  • Ability to build trust across teams, handle changing priorities, and make sound decisions under ambiguity
  • Ability to present information in different forums and with all/multiple levels of leadership
  • Ability to work effectively in a hybrid setting; independently, as well collaboratively as part of a team
  • B2B distribution business model knowledge is a plus
  • PMP, CSM, or other project management certification preferred
  • Agile and/or Six Sigma certification or experience is a plus
  • Experience with customer experience, Sales, or Marketing is a plus

Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor - pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home.

Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.

And, we are constantly pursuing better - from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs - we are never settled, never done.

Visit www.FourHands.com for more information.

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