Job Description:

The Senior Programmer/Analyst designs, develops, implements, and supports enterprise applications that are critical to the College's academic and administrative operations. The position provides technical leadership for software development, application integration, database programming, and system administration while ensuring secure, reliable, and high-performing enterprise systems. Working collaboratively with technical staff, vendors, and campus stakeholders, the incumbent leads projects through the full software development lifecycle and supports continuous improvement initiatives that enhance institutional technology services.

Essential Functions:

Enterprise Application Development

• Design, develop, test, implement, and maintain enterprise software applications, APIs, web services, ETL processes, and system integrations.
• Develop scalable applications using modern programming languages, frameworks, and database technologies.
• Build, maintain, and optimize PL/SQL packages, stored procedures, functions, and database objects supporting enterprise applications.
• Deliver secure, well-tested, maintainable code following established development standards and best practices.
• Participate in all phases of the Software Development Life Cycle (SDLC), including requirements gathering, design, coding, testing, deployment, and ongoing support.

Enterprise Systems Administration & Support

• Administer, configure, monitor, and maintain enterprise applications and related infrastructure.
• Support production, development, and test environments while ensuring system reliability, performance, and availability.
• Diagnose and resolve application, database, interface, and integration issues.
• Coordinate software upgrades, migrations, patches, releases, and maintenance activities.
• Participate in on-call support and respond to critical system outages when required.

Project Leadership & Technical Consultation

• Lead or participate in technology projects supporting institutional priorities.
• Collaborate with campus departments to evaluate business needs and recommend technical solutions.
• Provide technical guidance throughout project planning, implementation, testing, and production deployment.
• Coordinate activities with vendors, consultants, and cross-functional technology teams.
• Support implementation of new technologies, automation initiatives, and continuous process improvements.

System Performance & Continuous Improvement

• Monitor application performance and implement improvements that enhance reliability, security, scalability, and user experience.
• Evaluate emerging technologies and recommend enhancements to enterprise systems and development practices.
• Develop and improve operational standards, procedures, documentation, and coding practices.
• Identify opportunities to automate business processes and improve operational efficiency.

Customer & Technical Support

• Provide advanced technical support for enterprise applications and related technologies.
• Troubleshoot complex production issues and coordinate timely resolution.
• Work collaboratively with Help Desk staff and other IT teams to resolve escalated issues.
• Communicate system status, project updates, and technical information to both technical and non-technical stakeholders.

Documentation & Knowledge Management

• Develop and maintain technical documentation, application specifications, operational procedures, and user guides.
• Maintain source code repositories and technical documentation in accordance with departmental standards.
• Document system configurations, workflows, troubleshooting procedures, and implementation processes.
• Ensure knowledge transfer across the Enterprise Application Services team.

Collaboration & Professional Development

• Build productive working relationships with faculty, staff, students, vendors, and technology partners.
• Mentor and provide technical guidance to team members as appropriate.
• Maintain current knowledge of enterprise application technologies, security practices, and higher education technology trends.
• Participate in professional development activities to support continuous learning.

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position.

Requirements:

Minimum Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a closely related field.
• Minimum of five (5) years of experience in enterprise application development, systems analysis, or software engineering.
• Experience designing, developing, and supporting enterprise applications using modern programming languages and web technologies.
• Experience working with relational databases, preferably Oracle, including SQL and PL/SQL development.
• Experience developing APIs, system integrations, ETL processes, and web services.
• Experience supporting applications in Linux/UNIX and Windows Server environments.
• Demonstrated experience participating in the full Software Development Life Cycle (SDLC).

Preferred Qualifications:

• Experience supporting higher education enterprise systems.
• Experience with Ellucian Banner ERP.
• Experience with Evisions ARGOS reporting.
• Experience with React, Node.js, JavaScript, RESTful APIs, Git, HTML5, CSS, XML, and related web technologies.
• Experience with IIS, Tomcat, Active Directory, LDAP, SSO technologies (CAS, SAML, Shibboleth, WSO2), and certificate management.
• Experience with cloud-based enterprise applications and integrations.

Knowledge, Skills, & Abilities:

• Enterprise application architecture and software engineering principles.
• Oracle databases, SQL, PL/SQL, APIs, ETL processes, and system integration.
• Software Development Life Cycle methodologies and Agile development practices.
• Application security, authentication, identity management, and enterprise infrastructure.
• Enterprise Resource Planning (ERP) systems and higher education administrative systems.
• Software design, programming, debugging, and troubleshooting.
• Database development and performance optimization.
• Technical documentation and system analysis.
• Project coordination and technical problem solving.
• Excellent written, verbal, interpersonal, and customer service skills.
• Ability to communicate complex technical concepts to non-technical audiences.
• Manage multiple priorities and concurrent projects in a fast-paced environment.
• Analyze complex technical problems and develop effective solutions.
• Work independently with minimal supervision while contributing effectively within collaborative teams.
• Adapt to changing technologies and institutional priorities.
• Respond effectively during production support incidents and critical system outages.

Additional Information:

Please note all offers of employment are contingent upon successful completion of the background check process.

Salary

Salary: $99,777.63 - $139,971.06 per year; commensurate with experience and qualifications.

The UCE-FIT Collective Bargaining Agreement (CBA) dictates the compensation, benefits, and conditions of employment. Hiring Salary: $99,777.63 per year with step increments per Salary Schedule 96, after one year of service and annually thereafter.

Work Schedule

Days/Hours: M-F, 9am-5pm, work schedule subject to change based on needs of the department.

In-person

Benefits

The Fashion Institute of Technology (FIT) provides comprehensive employee benefit programs designed to help keep our faculty and staff and their families healthy, safe, happy, and productive. Our programs also include a variety of components to help our employees improve the quality and balance of their work and family lives, and to help them prepare for their futures.

• Retirement Plans
• Health Care Plan and Dental Plan
• Employee Assistance Program
• Flexible Spending Account
• Commuter Benefit Plan
• FIT Tuition Exemption Program
• Paid Time Off (Vacation, Personal, Sick and Holidays)
• 4-day Summer Workweek
• Qualifying Employer for the Public Service Loan Forgiveness (PSLF) Program

For a full list of FIT benefits, visit our benefits webpage.

Pay Equity by State Employers

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected].

Visa Sponsorship

This position is not eligible for visa sponsorship by the Fashion Institute of Technology.

Physical Requirements and Work Environment

The working conditions for this position will be primarily in an office space. The physical requirement for this position will require constant sitting, occasional standing, occasional bending, occasional walking, and occasionally lifting 10 lbs. or less.

Application Instructions:

In order to be considered for this position, please submit the following documents online:

• Resume
• Cover letter
• Unofficial Transcript
• A list of three references with telephone numbers and email addresses

Returning Applicants - Login to your FITNYC Careers Account to check your submitted application material.

Review of applications will begin immediately until the position is filled.

Please note that due to the volume of applications, we will not be able to contact each applicant individually.

Additional information about the Fashion Institute of Technology can be found at: http://www.fitnyc.edu.