The Sr. Program Manager will support Amazon's physical retail stores though the development of new business lines and expansion of existing businesses. They will manage key workflows to define new businesses, bringing stakeholders together to take new store concepts from idea, to pilot, to rollout. The Sr. Program Manager will also support strategic planning of new store growth, project manage a variety of expansion initiatives, and manage the real estate lifecycle of piloting new concepts. They will work with business leaders to execute on short- and long-term strategies and collaborate with internal stakeholders to build processes and tools allowing us to scale. This position is a central role in Amazon's strategic store growth planning and execution.
An ideal candidate for this role will be familiar with startup environments, have experience in retail real estate strategy and development, and possess strong organization and program management skills.
Key job responsibilities
- Manage the critical path to develop new business lines. Develop a critical path timeline, identify key stakeholders, manage working groups, and hold the team accountable to delivering key inputs on time.
- Manage workflows to holistically define a new store concept including: store size and footprint, real estate site criteria, key differentiators and value proposition, economic model including topline sales forecasting and P&L inputs, segment share opportunity size, among others.
- Develop geographic expansion plans for new store concepts as well as existing business lines, defining store openings per year across a 3 and 10 year horizon.
- Coordinate store growth plans with Logistics to ensure supply chain solutions are in place to support stores.
- Own program status reporting as well as site-specific pipeline reporting to senior leadership and stakeholder teams, ensuring critical milestones are understood and actioned upon.
- Author documents that outline strategic as well as tactical plans that will be presented to senior leadership.
- Drive key real estate instruments for new concept development such as LOI and lease templates, proforma models, sales forecasting methodologies, and pipeline management systems.
- Identify areas of risk to project timelines, and escalate to program leadership in a timely manner.
- Drive new store expansion process improvements; enable streamlining to achieve operational excellence, benchmarking, and development and tracking of key performance metrics.
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually
