Jones Lang LaSalle Incorporated

Senior Program Manager -Technology

Jones Lang LaSalle Incorporated • $123K — $150K *
Chicago, IL 60629In-Person
Enterprise Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's or Master's degree in Business, Engineering, Computer Science, or a related field
  • 3+ years as a Technical Program Manager leading complex technology projects
  • 3+ years of direct experience with engineering or product teams
  • 3+ years managing cross-functional and/or cross-team projects
  • Familiarity with AI tools and generative AI platforms
  • Proficiency in relevant project management tools and methodologies
  • Strong understanding of enterprise architecture concepts

Responsibilities

  • Lead and manage multiple AI programs and projects with cross-functional teams
  • Serve as primary lead for enterprise AI tool adoption initiatives
  • Identify opportunities for AI agent development with business stakeholders
  • Coordinate end-to-end lifecycle of AI agent development projects
  • Develop and execute program plans including resource allocation and risk assessment
  • Monitor and report on program status and provide recommendations to senior leadership
  • Act as a connector between business partners and engineering teams

Benefits

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
Full Job Description
We are seeking a highly motivated and experienced Senior Program Manager to join the Enterprise Architecture team within JLLT. This individual will lead programs centered on AI Tools deployment across the enterprise and the development of AI agents purpose-built for JLLs business partners. The ideal candidate brings strong program management discipline, a passion for AI and emerging technologies, and a demonstrated ability to translate complex technical capabilities into business value for non-technical stakeholders.

Right Candidate Will Bring
  • Attention to detail coupled with program and project management skills to establish and maintain multiple concurrent AI initiatives and workstreams
  • Strategic thinking to develop and implement AI enablement strategies aligned with enterprise architecture goals and overall organizational objectives
  • Excellent communication and presentation skills, with the ability to convey complex AI concepts to both technical and non-technical audiences
  • Strong business partner engagement and relationship management abilities, including stakeholder communication and interpersonal skills
  • Analytical and problem-solving skills, with the ability to make sound decisions under pressure in a rapidly evolving AI landscape
  • Exceptional leadership and interpersonal skills, with the ability to influence and motivate multidisciplinary teams across geographies


Responsibilities
  • Lead and manage multiple programs and projects within the AI Tools and Agent Development workstreams, collaborating with cross-functional teams, business partners, and technology vendors
  • Serve as the primary program lead for enterprise AI tool adoption initiatives, including generative AI platforms, copilot integrations, and productivity automation solutions
  • Partner with business stakeholders to identify opportunities for AI agent development, defining use cases, requirements, and success criteria in collaboration with the Enterprise Architecture team
  • Coordinate the end-to-end lifecycle of AI agent development projects from ideation through deployment ensuring alignment with enterprise architecture standards and JLLs technology strategy
  • Develop and execute program plans, including scope definition, resource allocation, budget and timeline management, risk assessment, and mitigation strategies
  • Drive program goals, objectives, and success criteria, aligning with organizational strategic objectives and the Enterprise Architecture roadmap
  • Regularly monitor and report on program status, risks, and issues, providing recommendations and escalations to senior leadership
  • Act as a connector between business partners and engineering/AI teams, translating business needs into actionable technical requirements and vice versa
  • Foster a collaborative working environment and promote effective communication among project team members, stakeholders, and vendors
  • Proactively identify and address potential project roadblocks and conflicts, implementing effective resolutions and contingency plans
  • Lead effective meetings, document decisions, and ensure all parties understand and accept their roles and responsibilities
  • Ensure transparency of progress, risks, and issues; drive risk mitigation, contingency planning, and issue resolution
  • Communicate status, updates, and program summaries via presentations, email, and direct communication with key stakeholders and executive leadership
  • Ensure adherence to and continuous improvement of project management best practices, methodologies, and standards within the AI program space
  • Track and report key program metrics; create data visualizations and dashboard summaries for executive-level management
  • Contribute to the maturity of AI program delivery by developing templates, playbooks, and best practice recommendations for agent development and AI tool rollout


Required Qualifications
  • Bachelors or Masters degree in Business, Engineering, Computer Science, or a related field
  • 3+ years as a Technical Program Manager, leading complex technology projects or programs from initiation to closure
  • 3+ years of experience working directly with engineering or product teams
  • 3+ years of experience managing cross-functional and/or cross-team projects
  • Demonstrated familiarity with AI tools, generative AI platforms, or intelligent automation technologies (e.g., Microsoft Copilot, OpenAI, LangChain, or similar)
  • Experience working with or supporting business partners as internal clients, with a track record of translating business needs into technology solutions
  • Proficiency in relevant project management tools (e.g., Smartsheets, MS Project, Azure DevOps, JIRA) and methodologies (e.g., Agile, Scrum)
  • Demonstrated history of driving organizational change, enhancing project delivery processes, and adapting to evolving technology landscapes
  • High sense of ownership, urgency, and drive
  • Ability to communicate clearly and effectively with developers, product managers, AI/ML engineers, and senior business and engineering leaders
  • Proven track record with software or platform project planning, progress tracking, and risk management
  • Experience working within and directing geographically dispersed, diverse, and virtual teams
  • Strong understanding and experience with project scheduling, forecasting/budgeting, and resource management
  • Understanding of enterprise architecture concepts and ability to work within an EA framework


Preferred and/or Desirable
  • 5+ years of project management experience including scope, schedule, budget, quality, risk, and critical path management
  • 3+ years of experience in the technology industry with strong understanding of AI, machine learning, or automation concepts
  • Hands-on experience or familiarity with AI agent frameworks (e.g., Microsoft Copilot Studio, AutoGen, CrewAI, or similar agentic platforms)
  • Experience supporting or delivering AI-powered products or tools to business stakeholders
  • Certification in project management (PMP, PgMP, PRINCE2, Agile, SAFe) is a plus
  • Experience working in end-to-end product development with product managers and product lines
  • Familiarity with cloud environments (Azure, AWS, or GCP) and API/integration ecosystems
  • Experience in the commercial real estate industry or related fields is desirable
  • Agile/Scrum Master certification is strongly preferred
  • Executive reporting and presentation experience


This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

123,000.00 - 150,700.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote -Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Real Estate & Construction
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ
JLL
* Ladders Estimates

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