Quest Diagnostics

Senior Program Manager

Quest Diagnostics$120K — $155K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years leading large scale projects/programs
  • 5+ years working in a regulated environment
  • PMP Certification
  • Track record of successful project execution (timeline, budget, etc)
  • 3+ years working in a laboratory environment (preferred)
  • Experience leading projects across functions (Operations, commercial, etc)

Responsibilities

  • Build and maintain a best-in-class PMO through training and best practices
  • Lead, plan, and execute multiple projects effectively
  • Address issues and roadblocks as they arise
  • Own project timelines, budgets, and deliverables
  • Communicate proactively with stakeholders and sponsors
  • Deliver expected project results through root cause analysis
  • Coach employees on project management tools and practices

Benefits

  • Medical/Prescription Drugs
  • Dental
  • Vision
  • 401(k) Plan - Company match dollar-for-dollar up to 5%
  • Employee Stock Purchase Plan (ESPP)
  • Educational Assistance
  • Short- and Long-Term Disability buy-up
  • Emotional Well-Being Resources
Full Job Description
Job Description

This position will lead a variety of projects and programs to ensure Quest Diagnostics is efficient and effective in the delivery of its services, solutions, and processes while improving customer and employee satisfaction.

Work Schedule: Hybrid (3 days onsite, 2 days work from home)

Internal Grade: 51

***No sponsorship available***

Pay Range: $120,000 - $155,000/ year, 15% Bonus

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
• Medical/Prescription Drugs
• Dental
• Vision
• Flexible Spending Accounts (FSAs)
• Supplemental Health Plans
• 401(k) Plan - Company match dollar-for-dollar up to 5%
• Employee Stock Purchase Plan (ESPP)
• Supplemental Life Insurance
• Dependent Life Insurance
• Short- and Long-Term Disability buy-up
• Blueprint for Wellness
• Emotional Well-Being Resources
• Educational Assistance

Responsibilities

  • Build and maintain a best-in-class PMO through training and utilization of best practices
  • Lead projects to effectively plan, execute, monitor, and close projects
    • Works through issues and roadblocks
      • Acts as a change agent to drive teams toward success
      • Guides team members to perform through issues and constraints
      • Promptly addresses risks to project targets
    • Owns projects
      • Owns the timeline, budget, resource constraints, and deliverables/results
      • Shifts between the "big picture" and the small-but-crucial details
      • Is prepared to roll up their sleeves and work through detailed issues
    • Manages projects
      • Effectively applies appropriate tools to achieve project targets (e.g. charter, change management, Gantt charts, bowlers, etc)
    • Communicates
      • Actively communicates with project sponsors, stakeholders, and regional leadership
      • Establishes and maintains a regular cadence to ensure projects achieve targets
      • Manages sponsor and stakeholders expectations
    • Delivers the expected results
      • Performs root cause analysis on project shortfalls and takes corrective action as necessary
  • Applies project management tools and techniques, toward a variety of large, and likely inter-related, projects
  • Establishes and leads programs comprised of multiple projects, including designing how information is rolled up and cascaded down, operating rhythms and mechanisms, and tracking against the integrated set of milestones and deliverables
  • Coaches other employees on the use of project/program management tools, concepts and practices in order for Quest Diagnostics employees to build self-sufficiency, sustainability and scalability
  • Leads Project Management training sessions


Qualifications

Required Work Experience:
  • 7+ years leading large scale projects/programs
  • 5+ years working in a regulated environment
  • Track record of successful project execution (timeline, budget, etc)
  • PMP Certification

Preferred Work Experience:
  • 3+ years working in a laboratory environment
  • 3+ years experience in Policy Deployment/Hoshin Kanri/strategy design & execution
  • Experience building the infrastructure for a best-in-class PMO
  • Experience leading projects across functions (Operations, commercial, administrative, etc)

Physical and Mental Requirements:
  • The normal performance of duties may require lifting and carrying objects
  • Frequent walking, sitting, and/or standing

Knowledge:
  • Demonstrated experience leading large or complex projects with multiple workstreams from initiation to completion
  • Demonstrated ability to develop strong relationships with others
  • Demonstrated experience leading changes
  • Demonstrated ability to influence business leaders
  • General knowledge of Hoshin and breakthrough planning
  • Excels at thinking strategically

Skills:
  • Demonstrated data analysis skills
  • Problem solving skills
  • Effective written and verbal communication skills across multiple formats: formal presentations, meetings, conference calls, e-mails, and memos
  • Skilled in Microsoft Word, Excel, PowerPoint, and Project
  • Interpersonal skills
  • Results-oriented
  • Able to learn new concepts rapidly
  • Able to work independently with little supervision

Education
  • Bachelor's Degree (Required)

Licenses and Certifications
  • PMI Project Management Professional (PMP) (Required)

Work Requirements
  • Travel Required (Upto 25%)


About the Team

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

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Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Quest Diagnostics. At Quest Diagnostics, every role has an impact. Embark on your career journey with us and transform the landscape of healthcare through the power of insight.
Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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