If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/
About the Role
Twitch is a globally renowned brand with a dedicated following across the world. Localization is at the heart of our mission to connect creators with their communities on a global scale.
We're looking for a Sr. Localization Program Manager to own and redesign the operational core of our localization program - vendor management, content workflows, language technology, quality processes, and launch execution across 29 languages. You'll join a lean team of senior professionals who operate as strategic partners to Product, Engineering and Marketing, focused on bringing global users a native experience. As the program scales, so does the team: strong performers take on increasing scope over time.
You can work from San Francisco, CA; Irvine, CA; Seattle, WA.
You Will
- Manage end-to-end localization into 29 languages, including launches that require creative asset localization, terminology building and testing
- Monitor continuous localization operations while identifying and implementing opportunities for improvement.
- Run and evolve localization quality processes: coordinate testing, build LQA workflows and propose improvements based on data and next-level language technology solutions.
- Monitor and improve translation quality output by developing and maintaining linguistic assets
- Influence upstream content operations for seamless, context-rich translations.
Build localization metrics reports (turnaround, quality scores, cost per word)
Perks
* Medical, Dental, Vision & Disability Insurance
* 401(k)
* Maternity & Parental Leave
* Flexible PTO
* Amazon Employee Discount
BASIC QUALIFICATIONS
- Experience using data and metrics to determine and drive improvements
- 8+ years of localization project/program management experience, with a demonstrated ability to transform localization operations into scalable, automated systems
- Experience managing stakeholders and cross-organizational dependencies, with a track record of delivering internal stakeholder and customer outcomes through systems thinking
- Experience with enterprise localization tools, translation management platforms (Smartling, memoQ, Phrase or similar), and developing and maintaining linguistic assets and workflows
- Experience defining quality and efficiency frameworks across languages and content types, and influencing Product, Engineering, and Marketing partners to adopt localization-ready processes
- Excellent verbal, written, and interpersonal communication
- Native speaker of one additional language
PREFERRED QUALIFICATIONS
- An analytical mindset, with the ability to visualize data, connect the dots, and turn localization insights into decisions that drive business and tooling outcomes.
- Native French, German, Chinese or Japanese preferred
- Experience designing and implementing scalable localization processes and technical automation
- Track record of building localization programs from scratch or through transformation
- Experience evaluating MT/LLM quality in production workflows
- Solid understanding of localization metrics and data manipulation
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Irvine - 115,600.00 - 160,000.00 USD annually
USA, CA, San Francisco - 127,200.00 - 185,000.00 USD annually
USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually
