VXI Global Solutions

Senior Program Manager, EPMO

VXI Global Solutions$138K — $190K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 8+ years in strategy, business operations, program management, or consulting.
  • Exceptional problem-solving skills with a focus on scalable solutions.
  • Deep experience in cross-functional operations and scaling systems.
  • Proficient communication skills with a history of engaging C-Suite and senior leaders.
  • Proven ability to thrive in cross-functional settings without direct authority.
  • Strong ownership mentality and risk management capabilities.
  • Eagerness to leverage AI for enhanced efficiency.

Responsibilities

  • Lead high-impact, enterprise-wide programs that shape Chime's strategy.
  • Translate ambiguous priorities into clear strategies and execution plans.
  • Drive end-to-end ownership of cross-functional projects in a dynamic environment.
  • Identify program risks and dependencies, collaborating with stakeholders to mitigate them.
  • Create and present compelling narratives to gain buy-in and drive results.
  • Collaborate with senior leaders to enhance accountability and facilitate scaling initiatives.
  • Utilize AI and emerging tools to improve workflows and team effectiveness.

Benefits

  • In-office work policy with four days a week in the office and Fridays for remote work.
  • Backup care services for children, elders, and pets, plus subsidized commuter benefits.
  • Comprehensive health, financial, and wellbeing benefits for all life stages.
  • Generous vacation policy and paid time off.
  • 1% of annual time off dedicated to support local community organizations.
  • Annual wellness stipend for eligible expenses.
  • Up to 22 weeks of paid parental leave for birthing and 12 weeks for non-birthing parents.
  • Access to family planning reimbursement.
Full Job Description
About the Role

Chime is seeking a Senior Program Manager to join our Enterprise Program Management Office (EPMO), supporting the execution of high-priority, high-visibility, cross functional initiatives that shape Chime's strategic direction, handpicked as mission critical by our C-Suite. You'll work across the entirety of Chime - Product, Engineering, Marketing, Operations, Compliance and more - to fully embed and drive the organizational backbone of this work by eliminating risks, ensuring clear communication and driving decisions that enable Chime's strategy. If you thrive in ambiguity, love solving hard problems, and have a track record of cross-functional impact, this is your chance to progress business strategy at one of the fastest-growing companies in FinTech.

The base salary offered for this role and level of experience will begin at $138,000 and up to $190,000.Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to:
  • Lead large-scale, enterprise-wide programs that are high stakes, high impact, and highly visible across Chime.
  • Translate ambiguous company priorities into clear program strategies, milestones, decision paths, and execution plans.
  • Be self-driven and drive end-to-end ownership of cross-cutting strategic, cross-functional projects and programs in a dynamic, fast-paced environment
  • Proactively identify program risks, dependencies, and changing circumstances, partnering with stakeholders to mitigate issues before they impact outcomes.
  • Build influential big picture storylines and communicate these narratives to build buy-in, adoption and drive results
  • Partner directly with senior leaders and cross functional teams to drive accountability, accelerate progress, solve hard scaling initiatives
  • Leverage AI and emerging tools to improve program management workflows, decision-making, communication, and team effectiveness.
To thrive in this role, you have:
  • A Bachelor's Degree, with 8+ years of experience in a strategy, business operations, program management, and/or consulting role.
  • Exceptional ability devising simple, scalable solutions to complex problems, complemented by outstanding program management skills
  • Deep experience in improving cross-functional operations & scaling systems
  • Excellent written and verbal communication with a proven track record of effectively interacting with and presenting to C-Suite and Senior leaders across different teams, such as product, engineering, and marketing
  • Demonstrated success in highly cross-functional settings and ability to thrive in influence without authority environments
  • Skilled at managing change and multiple workstreams at once
  • Ownership mentality, with the ability to identify and solve challenges independently and execute with minimal guidance, including proactive risk identification and mitigation strategies.
  • Strong planning, prioritization, and multi-workstream management skills
  • Eagerness to leverage AI to enable you & Chime to work smarter, faster and more efficiently
  • You might have an MBA, PMP or experience working in Fintech

#LI-Onsite #LI-AM1

What we offer for our full-time, regular employees
  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
  • Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
  • Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
  • Generous vacation policy and company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to family planning reimbursement
  • ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

About VXI Global Solutions

VXI Global Solutions is a business process outsourcing company that provides customer care, technical support, and back-office services to its clients. The company was founded in 1998 and has since grown to have over 30,000 employees across 42 locations worldwide. VXI Global Solutions prides itself on its ability to provide high-quality customer service and support to its clients, which range from small startups to Fortune 500 companies. The company's services are designed to help its clients improve customer satisfaction, reduce costs, and increase revenue.
Learn more about VXI Global Solutions
Size
30,000 employees
Industry
Founded
1998

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