Asimov is looking for a Senior Program Manager to join our Customer Engagement team and own the end-to-end success of our campaigns for the full stack of technologies we offer across Biologics and Genetic Medicine.
This role sits at the intersection of Commercial and Operations. It means aligning with our commercial lead on account strategy and with the technical operations on program execution. We are looking for someone who is able to clearly synthesize feedback from multiple teams to build one clear, and consistent story for our partners. . The successful candidate will prioritize our customer's experience by being genuinely invested in their success and acting as an extension of their own team.
About the Role:Delivery Execution:
- Drive program delivery by tracking milestones and surfacing gating decisions to internal and external stakeholders.
- Coordinate cross functionally with internal technical operations, and CDMO/vendor partners to keep execution aligned to plan.
- Identify technical, operational, and cost risks early and communicate them clearly to initiate preventive actions with the right groups.
- Manage relationships and track activities with CDMO and third-party vendor networks. Coordinate international shipment logistics for biological materials.
- Contribute to building scalable internal program management processes and tools as the function grows and evolves.
Commercial Partnership:
- Serve as the point of contact for program-level status, scope, and timeline, coordinating closely with the commercial lead who is responsible for the overall account relationship.
- Own the relationship between what is contracted and what's actually being delivered, flagging scope, scheduling, or cost risks before it surprises the customer or Asimov.
- Use direct visibility into execution to surface expansion, renewal or adjacent scope opportunities for the commercial lead to pursue.
- Escalate issues requiring both technical and commercial judgement, framed in terms of what it means for the program and ultimately the entire relationship with our clients.
About You:- Bachelor's or Master's degree in life sciences, business, or a related field
- Recognized program management qualification (PMP, PRINCE2, APM, or equivalent) is preferred.
- 7+ years of program/project management experience in a Life Science service organization (e.g CDMO, CRO), with a strong understanding of cell line development and/or biologics process development.
- You have a track record of driving alignment across a matrixed organization. Earning real influence with cross-functional stakeholders (commercial, technical, and operational alike) without formal authority over them.
- You have a working understanding of R&D and CMC workflow within BioPharma.
- You're an effective communicator and have experience communicating program status and risks directly to external customers.
- You have proficiency working with structured project tracking tools and Google Workspace, etc.
- You are familiar with adjacent tooling such as a CRM or PSA platform.
