NICE Ltd.

Senior Professional Services Engineer

NICE Ltd. • $128K — $135K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Computer Applications, Computer Information Systems, or related field
  • Minimum 3 years of experience in a similar technical role
  • Extensive knowledge of Java/J2EE technologies, including frameworks like Spring and Hibernate
  • Experience integrating applications with enterprise systems using ETL, XML, and scripting languages
  • Proficiency in working with various databases such as MS SQL and Oracle
  • Familiarity with application servers like JBoss and Apache Tomcat
  • Competence in performance tuning and version control tools

Responsibilities

  • Install and configure software solutions at customer sites remotely
  • Resolve technical issues related to application implementation and troubleshoot product functionality
  • Perform tests to ensure proper implementation of technical architecture components
  • Document project details and contribute to work plan creation
  • Provide technical support and quality control throughout all project stages
  • Update project managers and customers proactively during project execution
  • Design and document software solution architecture in collaboration with client IT teams

Benefits

  • Telecommuting permitted under company policy
  • Opportunities for professional development and skills enhancement
  • Access to advanced technology tools and platforms
  • Collaboration with a diverse team of IT professionals
  • Involvement in high-impact projects in Enterprise Risk and Compliance Management
Full Job Description
Senior Professional Services Engineer (Actimize, Inc.; Hoboken, NJ): Install and configure software solutions and equipment at customer sites (remotely) while following defined methodology, processes, system requirements, and customer specific needs. Resolve technical issues related to application implementation and support product functionality troubleshooting. Perform necessary tests to ensure that all components of the technical architecture are properly implemented. Complete necessary project documentation. Provide basic application overview, technical support, and technical quality control throughout all stages of the project. Contribute to work plan creation, document issue resolution to knowledge base system, and support internal team members with technical issues. Provide proactive updates to the project manager and customers during the project and follow-up on project pending items and open issues until project closure. Integrate applications with Oracle, MSSQL, Flat Files, and other backend enterprise systems using ETL, XML, and scripting languages (integration specific only). Assist in the design effort on Enterprise Risk and Compliance Management projects. Design, review, and document the on-site architecture of software solutions, working with implementation teams and the customer IT teams. Design and monitor the development of an implementation infrastructure and framework. Create standard architecture (as built) documents to be used on projects by the deployment team (including subcontractors). Provide solutions to high-level and low-level design problems on both the company side and the client side. Telecommuting permitted pursuant to company policy. Minimum requirements: Master's degree or foreign equivalent in Computer Applications, Computer information Systems, or related field, plus 3 years of experience in the job offered or related occupation. Must have experience with the following: Java/J2ee Technologies (Java, Servlet/JSP, EJB, Struts, spring 2x/3x/4x, Hibernate, IBATIS, JPA, and Web); Services (SOAP, REST), JMS, MDB, Design Patterns, Web method, Spring boot, Micro services, and Kafka; Databases: MS SQL, and Oracle; Operating Systems: Windows, Citrix, Linux, and MAC OS; Building Tools: ANT and Maven; Performance Tuning MAT, Visual VM, JMeter, JPROBE, JPROFILER, Dyna trace; Version/Source Control: GIT, SVN, Star Team, CVS, VSS, and CLEARCASE; Track Tool: JIRA, Silk Central, HP ALM, and SharePoint; Application Servers: JBoss, Apache Tomcat, IBM WebSphere, and Oracle WebLogic; Telephony: PBX, Switch, CTI, VoIP, SIP [Avaya, Cisco, Nortel, and Genesis Networking; Scripting/web: JavaScript, jQuery, CSS, HTML, DHTML, XML, and VTL; IDE and Tools: IDEA IntelliJ, Eclipse, Edit plus, SQL Developer, SOAPUI, Check Style, Jenkins, File net, SSH, and WinSCP; installation and integration of NIM/Engage/NTR solutions into Customer Environments; and Testing/Logging Frameworks (Mockito, JUnit, and Log4j). Salary: $128,939.00 to $135,000.00 per year Requisition: 11773 Click apply or send resume to [email protected].

About NICE Ltd.

NICE Ltd. is an Israel-based company, specializing in telephone voice recording, data security, surveillance, and Robotic Process Automation as well as systems that analyze recorded data. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities. The primary listing of the company's shares is on the Tel Aviv Stock Exchange; where it is part of the TA-35 Index. Barak Eilam became CEO in April 2014, replacing Zeevi Bregman. Eilam previously headed the company's Americas division. As of November, 2020 the company had ~6,800 employees. NICE was founded in 1986 as Neptune Intelligence Computer Engineering by 7 Israeli former army colleagues. The company initially focused on developing technology for security and defense applications, but soon refocused their efforts on civilian applications, mainly for contact center, financial services and business intelligence markets.
Learn more about NICE Ltd.
Size
7,102 employees
Market Cap
$12.3 billion
Industry
Net Income
$196.6 million
Founded
2000
5 Year Trend
+13.6%
Revenue
$1.6 billion
NASDAQ

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