Job Description:

What is the opportunity?

We are seeking a highly skilled Senior Product Specialist to join our Product Specialist and Technical Enablement team within the Product Management organization. This is a customer-facing role that requires a technically seasoned candidate with a deep understanding of and hands-on experience with the full lifecycle of device management on Windows, macOS, Android or iOS using products such as Omnissa Workspace ONE UEM or Microsoft Intune. You will play a key role in enabling our customers, partners, and internal technical staff by creating product guidance that will be published on our premier technical enablement platform: . You will also deliver technical enablement content to both internal and external audiences. 

The ideal candidate is someone who first and foremost loves working with internal technical resources, partners, and customers, and is results driven. This candidate must also love technology, embrace new challenges, and be willing to travel to present to customers and deliver technical enablement. This position requires a great deal of intellectual curiosity to be successful. There must be a strong desire to learn new technologies and tools. A considerable amount of the work we do involves learning how things work and building content to teach others.

What we are looking for:

• Content Creation: Create written and video technical content for Tech Zone. Create technical blogs for the Omnissa Community site. Create detailed slide decks and hands-on-labs for the enablement of technical audiences both internal and external. Create prescriptive product documentation for customer self-enablement. Help guide the decision process for what content will have the most impact on our business through enabling internal and external technical practitioners.

• Customer Engagement: Act as a subject matter expert on our solutions during customer engagements. Present technical content that helps the sales process or implementation and operation of our solutions. 

• Travel and Presentation: Represent the company at industry conferences, customer meetings, and events. Travel frequently to engage with customers and partners, presenting technical solutions.

• Cross-Functional Collaboration: Work closely with product management, marketing, field technical sales, and engineering teams to ensure alignment on enablement needs and messaging. Stay engaged with these teams to get necessary content for new releases and to fill gaps in enablement that exist on our solutions.

• Enablement: Create enablement courses that will be used by internal and external audiences. Prepare slides, audio narration, assessments, and labs as needed. Work with the learning management team to ensure courses are uploaded into the LMS and assigned as directed. Deliver in person and live web-based enablement. 

What will you bring to Omnissa?

• Technical Expertise: Extensive knowledge and hands-on experience with SCCM, Microsoft Intune, JAMF, SOTI or Omnissa Workspace ONE UEM is required. Experience with other end user computing solutions is also desired, such as identity management and endpoint security. Knowledge of mobile app or API development is a strong plus.

• Analytical Skills: Strong analytical and problem-solving skills with the ability to learn and explain new technologies to other people. The position will require not only learning and understanding our technology through your own hands-on work but also explaining the technology to practitioners who need to understand it.  

• Communication Skills: Exceptional verbal and written communication skills. Proven ability to deliver compelling presentations to diverse audiences and write documents that clearly explain complex technical concepts. 

• Customer-Focused: Demonstrated ability to build and maintain strong relationships with internal stakeholders, partners, and customers. 

• Travel: Willingness and ability to travel frequently, including international travel as needed.

• Experience: 7+ years of relevant experience in endpoint management or deployment, product management, technical consulting, or technical marketing in the end-user computing software industry.

What you can expect: 

• Impactful Work: Contribute to cutting-edge solutions that shape the future of end user computing.

• Supportive Leadership: At Omnissa, leadership is grounded in integrity, empathy, and empowerment. You will be backed by managers who prioritize clarity, collaboration, and trust. Our managers are committed to nurturing talent, encouraging innovation, and fostering an environment where everyone feels heard, valued, and respected. 

• Collaborative Culture: Work with talented professionals in a supportive and inclusive environment.

• Professional Growth: Opportunities for continuous learning and career advancement.

• Competitive Compensation: Competitive salary, benefits, and travel allowances.

Location: Atlanta, GA or Remote
Location Type:Hybrid or Remote
Travel Expectations: 30%
Education:Bachelor's Degree preferred, or equivalent combination of education and relevant professional experience.

The typical base salary for this role is between USD 147,975.00 - 246,625.00 per year and it may be eligible for participation in a corporate bonus program. Actual compensation may vary based on geographic location, work experience, education, skill level, and other relevant factors. In addition to competitive compensation, Omnissa offers a variety of benefits such as employee ownership, health insurance, 401(k) with matching contributions, disability insurance, paid time off, growth opportunities, and more.